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Recent guest reviews

We were not happy with the hot tub. It was very dangerous getting in and out. I fell getting in. It had no bars To grab on to. We didn't like that the policy was no cleaning the rooms. They don't get cleaned until the customer leaves.

Staff was friendly. Breakfast was great, bed was very comfortable. Pool was closed due to water pipe break. Over all nice but hotel was under renovation.

Read a lot of discerning reviews on this hotel. But to my surprise it wasn't as bad as the reviews. Luckily there was a new owner who had just purchased the hotel and he is turning it around he is doing an excellent job of improving the conditions of the hotel the jacuzzi suite was excellent it was affordable and was clean. The only bad thing that I seen was the attitude of half of the staff members. It wasn't a bad attitude but it wasn't a happy one they need to improve on their customer service and their demeanor

The hotel was not bad but there was definitely nothing special about it. It was highly understaffed, and we had to trade our dirty towels to get new ones. The check out process was not handled properly either. I reserved the room online and paid at the hotel, so i was supposed to get a receipt from the front desk. I was told that Expedia would send my receipt via email. After I did not receive the email I called and I was informed that I was in fact supposed to get a receipt from the hotel. Now I have been charged, not sure of the exact amount or which card because I held the reservation with one card and attempted to pay at the hotel with another. My experience with booking hotels through orbitz has always been seamless but this time, not so much. I am not pleased with this hotel right now.

Great staff. Very nice pool and hot tub. Room was clean.

I didn’t like the front doors and how they opened up exiting the hotel. The pillows were very crappy. Not comfortable AT ALL. Not enough shampoo and conditioner in those tiny bottles they put in the rooms. Hot tub was cool.

Worst hotel I have ever seen. I would not recommend it to anyone.

Elevator was dirty and smelling. The room was very dusty and there was gum on the night stand.

Pool wasn't too clean. The hot tub that was listed on their site is no longer available. Breakfast was good but the room was so small and filled with people it became hot and uncomfortable to eat in. Beds were stiff (ok if you prefer them that way) and didn't have a blanket only 4 sets of sheets. Elevator was out of service and they had no open rooms on the first floor for handicap access. Front desk staff was super friendly and quick.

ROOMS OKAY BUT PROPERTY EXTERIOR AND ENTRY RUN DOWN AND DIRTY. PARKING LOT WAS DIRTY WITH TRASH AND CIGARETTE BUTTS

Room had Hair in bathroom, light switch with no cover, light that flickered. The breakfast wasnt terrible but wasnt good. Online they show a hot tub that they do not have

Nice, clean hotel. The pool was closed so confirm if plan on swimming. Staff very nice. Loved the shower and mattress!!

Adequate place to spend a night but nothing more. Hotel rooms are outdated. Hotel hallways smelled of marijuana.

Rickenbacker Parkway West Columbus OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Baymont by Wyndham Columbus/Rickenbacker places you within a 10-minute drive of popular sights such as Scioto Downs and Motts Military Museum. This hotel has 96 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 96 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Guests of Baymont by Wyndham Columbus/Rickenbacker enjoy free WiFi in public areas, coffee in a common area, and express check-in. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out and free newspapers.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Deluxe Studio Suite, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Superior Studio Suite, 1 King Bed, Non Smoking, Pool View

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Baymont by Wyndham Columbus/Rickenbacker

Everyone (18) Couples (7) Business (3) Family (19) Friends (1)
3
Friends Family

We were not happy with the hot tub. It was very dangerous getting in and out. I fell getting in. It had no bars To grab on to. We didn't like that the policy was no cleaning the rooms. They don't get cleaned until the customer leaves.

By , from Ohio on Aug 25, 2020

Review comment responded on Aug 26, 2020

Thank you for providing a feedback from your stay with us. We make every effort and work very hard to accommodate every guest and we sincerely apologize that you were dissatisfied. I would like to know more about your experience and help resolve your concerns. Please call me at the hotel. Please know that we take every guest review seriously and work on improving our hotel accordingly. Thank you once again.

4
Everyone

By on Aug 8, 2020

Review comment responded on Aug 11, 2020

Your feedback is very important to us and we appreciate your taking the time to write it. I would also like to thank you for giving us high rating. We do try very hard to ensure all our guests are very happy and enjoy their stay at our hotel. We do hope to see you again in the future.

3
Everyone

By on Jan 23, 2020

Review comment responded on Jan 25, 2020

Thank you for providing a feedback from your stay with us. We make every effort and work very hard to accommodate every guest and we sincerely apologize that you were dissatisfied during your stay. I have discussed with my staff about your experience and we will resolve the situation in timely manner. I would like to know more about your stay and come to the resolution. Please contact me at the number mentioned below. Please know that we take every guest review seriously and work on improving our hotel accordingly. We would gladly welcome you back as always. Thank you once again

3
Family Family

Staff was friendly. Breakfast was great, bed was very comfortable. Pool was closed due to water pipe break. Over all nice but hotel was under renovation.

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

Thank you for providing a feedback from your stay with us. We make every effort and work very hard to accommodate every guest and we sincerely apologize that our pool was not in service. Please know that we take every guest review seriously and work on improving our hotel accordingly. We would gladly welcome you back as always. Thank you once again.

5
Partner Couples

Read a lot of discerning reviews on this hotel. But to my surprise it wasn't as bad as the reviews. Luckily there was a new owner who had just purchased the hotel and he is turning it around he is doing an excellent job of improving the conditions of the hotel the jacuzzi suite was excellent it was affordable and was clean. The only bad thing that I seen was the attitude of half of the staff members. It wasn't a bad attitude but it wasn't a happy one they need to improve on their customer service and their demeanor

By on Nov 4, 2019

Review comment responded on Nov 21, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

3
Family Business Business

The hotel was not bad but there was definitely nothing special about it. It was highly understaffed, and we had to trade our dirty towels to get new ones. The check out process was not handled properly either. I reserved the room online and paid at the hotel, so i was supposed to get a receipt from the front desk. I was told that Expedia would send my receipt via email. After I did not receive the email I called and I was informed that I was in fact supposed to get a receipt from the hotel. Now I have been charged, not sure of the exact amount or which card because I held the reservation with one card and attempted to pay at the hotel with another. My experience with booking hotels through orbitz has always been seamless but this time, not so much. I am not pleased with this hotel right now.

By on Oct 5, 2019

Review comment responded on Nov 21, 2019

Thank you for taking the time to let us and guests know about your experience. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our hotels condition on your recent visit. I have shared your feedback with our maintenance and housekeeping department. We will take necessary steps to improve our hotel in timely manner. Again, thank you for your valuable feedback. We sincerely appreciate it. Kind regards

5
Everyone

Great staff. Very nice pool and hot tub. Room was clean.

By on Jun 27, 2019

4
Everyone

By on Jun 21, 2019

3
Everyone

By on Jun 17, 2019

5
Everyone

By on Jun 6, 2019

Baymont by Wyndham Columbus/Rickenbacker

2323 Rickenbacker Parkway West, Columbus, OH 43217
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