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Quality Inn & Suites Columbus West - Hilliard

Property class: 2.5

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

A reception area with a stone fireplace, wooden staircase, and a green doormat with the hotel name.
A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.
A restaurant with a wooden staircase, multiple tables and chairs, a kitchen area, and a view of the outside.
A hotel room with a sofa, a wooden table, a chair, a patterned carpet, and a window with curtains.
A sign for Quality Inn & Suites with amenities including free WiFi and a micro fridge.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪2 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, The Mall at Tuttle Crossing
    ‪5 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, bedside table, lamp, chair, and a patterned carpet.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk with a computer, a chair, a lamp, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 King Beds, Efficiency, Nonsmoking, Accessible, Upgrade

A hotel room with a bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

2 King Beds, Efficiency, Nonsmoking, Accessible, Upgrade

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(28 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Columbus

Located in West Scioto, Quality Inn & Suites Columbus West - Hilliard is within a 15-minute drive of popular attractions such as Ohio State University and Greater Columbus Convention Center. This 51-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Anthony Thomas Chocolates - 2 min drive - 1.3 miles
  • Hollywood Casino - 5 min drive - 5.1 miles
  • The Mall at Tuttle Crossing - 5 min drive - 6.0 miles
  • North Bank Park - 8 min drive - 8.7 miles
  • Lower.com Field - 8 min drive - 8.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Roosters - ‬4 min drive
  • ‪Waffle House - ‬2 min walk
  • ‪Beer Barrel Pizza & Grill - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Quality Inn & Suites Columbus West - Hilliard

At Quality Inn & Suites Columbus West - Hilliard, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Columbus West - Hilliard?

Quality Inn & Suites Columbus West - Hilliard offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Columbus West - Hilliard?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Columbus West - Hilliard on Oct 25, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Inn & Suites Columbus West - Hilliard?

This hotel is situated in West Scioto, close to Schottenstein Center and Ohio Stadium. You'll also find Hollywood Casino and Roger A. Reynolds Municipal Park within a short drive.

Is parking available on site at Quality Inn & Suites Columbus West - Hilliard?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Columbus West - Hilliard have a casino on the premises?

No, Quality Inn & Suites Columbus West - Hilliard doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Columbus West - Hilliard?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites Columbus West - Hilliard?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a free daily breakfast.

Does Quality Inn & Suites Columbus West - Hilliard have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Columbus West - Hilliard have a restaurant with a breakfast menu?

Quality Inn & Suites Columbus West - Hilliard offers free on-the-go breakfast each morning though there is no restaurant.

Does Quality Inn & Suites Columbus West - Hilliard allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites Columbus West - Hilliard.

Where is the closest airport to Quality Inn & Suites Columbus West - Hilliard?

The closest major airport to Quality Inn & Suites Columbus West - Hilliard is John Glenn Columbus Intl. Airport (CMH), which is 16.3 mi away (19 minutes by car). Another top airport is Columbus, OH (LCK-Rickenbacker Intl.), which is located 20.7 mi away (24-minute drive).

Are there rooms with balconies that I can book at Quality Inn & Suites Columbus West - Hilliard?

No, there aren't any guestrooms at Quality Inn & Suites Columbus West - Hilliard that offer a balcony.

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 194 out of 607 reviews
Rating 8 - Good. 202 out of 607 reviews
Rating 6 - Okay. 102 out of 607 reviews
Rating 4 - Poor. 61 out of 607 reviews
Rating 2 - Terrible. 48 out of 607 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff and breakfast!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice with a nice breakfast and nice employees
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Nice friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
helpful staff. nice beds. hot breakfast was cold
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Parking was easy and secure. The room was not swept thoroughly. The staff was average. Breakfast was ok.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Goood place to stay with free breakfast!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
It was tolerable. Could have been cleaner. Mattress and box spring covers had stains but weren't filthy. Room didnt look like it had been swept and mopped. It was ok enough for two nights considering I only slept and showered there. Breakfast was not hot and only barely warm but the waffles where good.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was a little dirty and the shower was missing some parts. The breakfast was okay and the staff was helpful, but it just was a lower tier hotel experience as a whole
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable and clean, reasonably priced, would stay here again
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient and safe location
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The AC didn’t work and was so loud, it was very hot in the room. The elevator was dirty and sketchy. The rooms and bathroom were run down, hair in bathtub, room smelled like a dog had stayed there. Worst Quality Inn we have ever stayed at and it’s not even close.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel has seen better days. From the toilet that needed manual intervention to flush, the threadbare towels, and the cracked toilet seat, there were so many “yucks”. However we stayed one night and didn’t have real problems. The desk staff was efficient and pleasant. The breakfast was cold and the microwave didn’t work, but there were waffles. Not their fault but the man passed out on the sidewalk of the motel across the road was a bit of local color we didn’t need to experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at this hotel. They are very friendly and everything is kept clean. We had a small tear in the fitted sheet and it was replaced :). The parking lot is well lit and clean. We had a very early appointment and did not eat the breakfast buffet but it smelled good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Second time we stayed there! Good location and friendly staff.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness
Good stay for the price. It’s an older property but clean. Not much water pressure and the water wasn’t very hot. Breakfast was ok but also not hot. Staff members were friendly. Again, good for the price. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

The night staff was on cell phone and didn't even look up when came in. The cleaning staff entered the room at 8am and woke us up. There was none to refill the breakfast items and not much left at 815,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and comfortable.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's good for crashing and getting back on the road again. Breakfast isn't that great. Don't expect the Hilton here. But it'll do. Best part there is a Waffle House next door
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Room was clean but needed updating. Worn furniture, cracked toilet seat, granite counter holding microwave was coming off the wall. Bed was comfortable. Breakfast was adequate.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved it!!
Stayed 1 night in Sep 2025

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