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SpringHill Suites Cincinnati North/Forest Park

2.5 out of 5.0

Recent guest reviews

Nothing special (or nice) about this property. It is in desperate need of a facelift (paint, carpet, etc.) and is lacking in amenities. The mattress in our room was terrible! The small 'store' where you can purchase a limited selection of chips/candy and soda was downright sad. There are no soda machines on guestroom floors and only every other floor is graced with an ice machine. The video quality on our TV was sub-par along with a channel selection and doesn't compare with other hotels at this price point. Parking is plentiful but the back door of the hotel remains open all evening even though there is a sign indicating one needs a key. On the positive side, the staff is warm and accommodating. The common areas are spacious and well kept. Too many other choices for us to stay here again, though, which is a shame because the location is just what we were looking for in the Cincinnati area.

The room was ok. They seem to be doing good with daily cleaning. The sheets were clean, the tables were clean. What they seem to lack is the more in depth cleaning. The carpet had multiple stains on it. The window had a ton of fuzzy dust around where it closes. Looks like the outside air sneaks in from there and they basically have not cleaned the window frame on the inside in forever! The inside of the bathroom door was not clean either. There was a build up of dust on the bottom of the door. Shows that it hasn't been wiped down in a while. The MAJOR concern that took this down to two stars instead of just 3 is that none of the ground floor doors are locked at night. We came back to the hotel around 3 am and the door at the end of the hallway by the stairwell was not locked and just pulled right open. The door on the back of the hotel by the elevators was the same way. No key card required to open any exterior door. They have the scanners by them but none of them seem to be locked. So this was a let down.

The hotel was a good price and good location. Room was comfortable and mostly clean, despite a stain on the carpet in sitting area. The staff was friendly and helpful. The breakfast was free, but nothing to brag about. The coffee was good. Free parking, wifi and breakfast. Good value for the money.

the room was the best part, it was very very nice, but not great. property lacking in many areas. first off, a 'drifter' that pretended to be 'cleaning' the parking lots of all nearby business was the first thing we noticed upon arrival to the area. second, had to wait to check in because the person working the front desk, with no name tag on, was on the phone in the open doored 'back office' area. third, the ground floor back hallway exterior door AND the pool did not have functioning locks. this is very unsafe, hopefully they don't have a pool accident of a wondering child that could be easily avoided. forth, the fitness room water jug was completely empty, we like to drink plenty of water after travelling all day. fifth, i called the front desk but was basically hung up on after no answer to ask for a pillow, so instead i used the marriott app to request it, at 8:30pm - it never arrived. to which now i think only 1 person was actually working at the hotel at that time! sixth, the breakfast food area door was open in the evening, also making me question how safe and fresh the items would be in the morning, and i was correct, the breakfast was lacking. juices were not labeled. the 'eggs' were dry so was the sausage. i shared most of my feedback with two men who clearly worked there, but also were not wearing name tags. after a week on a road vacationing, this being our last night, ending on a rather sour note. oh seventh, the pillow on the room couch was rather worn and had a hole or two in it. won't be back. i suggest you stay somewhere else.

Stayed in the Springhill suites for 2 nights and all in all, everything was fine. The rooms were clean and tidy, with plenty of space for storage and relaxation etc. However, the bathroom is the weirdest set up out of any hotel I've ever seen. It's a sliding door (unlockable) and the wardrobe area is in the bathroom too. No privacy. Would definitely want that changing if I were to stay here again. Breakfast was very good. Altered over the two days but was always good quality and suited everyone. Hot coffee was available throughout the day and evening too! All the reception staff were extremely pleasant and welcoming. The hotel is located right next to the I-275 with plenty of eating places within walking distance and a Walmart across the road!

Stained carpet and walls. Bed with a dip in it. Awkward room layout with the closet in the bathroom. Bikers hanging around outside the hotel. Sounds of the freeway right outside the window. And a price tag way too high. Surprised it's part of the Marriott family. Will not stay here again.

We chose this hotel for its convenience. We were in the Cincinnati area for my grandson's graduation from Miami/Oxford University. It was right off the freeway. We walked in, was checked in within 2 minutes and was into our room within 7 minutes. The room was clean. The pictures, bathroom and the mirrors were also clean.The carpet was just OLD, I could not tell if it was clean or not. The wallpaper was warm but dated. Many features of the hotel were dated. They did update the bathroom with the water-saving shower and sink. I really did appreciate they had installed sun blocking curtains and I could not hear the traffic from the freeway. My bed was sooo very uncomfortable. You coud tell it was an OLD mattress because it was extremely worn down on the right side of the bed. I could NOT sleep the first night. I made management aware of it and they offered to change my room and I countered that they replace my mattress or just turn it over. I was advised they turned it over and it was alright. I was able to sleep the remaining 2 nights we were there. The staff was always smilling and made us feel welcome. All and all, it was a nice stay.

The hotel has a really cool room setup, It's more like staying at a friends house then a standard hotel. The problem was that it was very busy, the elevator took forever to move. At breakfast it was sooo busy. I guess my biggest issue was the noise level. The windows must be paper thin, we were on the 6th floor facing the parking lot and I could actual hear people's conversation from my bed at 12:30 at night while I was trying to sleep. ALSO as an FYI to the hotel, you guys need to police your pool more, there was a bunch of IDOITS diving in the pool. (5 feet deep) Also you didn't have any tools by your pool. It was not a great stay.

I was up for the weekend with my family. The hotel had a modern lobby with a welcoming atmosphere. The hotel room was comfortable and spacious for a family of 6. Nice selection for breakfast. The front staff was very friendly and accommodating and eager in making my family's stay one to remember. Very happy with my stay there.

Chose this hotel for the proximity to our office. It is a typical SpringHill property, so I had expectations about what we were getting. Plus Side: the staff was very courteous and attentive, room was clean and continental breakfast fine. Minus side: the large pot hole in the parking lot that we had to avoid every morning, and the proximity to downtown, which I knew going in as well. If I come back for another meeting in our Cincinnati office, I will be back. Thanks

12001 Chase Plz Cincinnati OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Forest Park, SpringHill Suites Cincinnati North/Forest Park is 3 mi (4.9 km) from Jungle Jim's International Market and within a 10-minute drive of Tri-County Mall. This 124-room aparthotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Ohio Valley Antique Mall and Winton Woods Park.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

All 124 air-conditioned apartments feature kitchenettes and space to spread out with sitting areas. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

At SpringHill Suites Cincinnati North/Forest Park, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 187 reviews