Old, not very clean, lots of noise, heat wouldn’t work properly. Rooms need redone!
Nice and fast
It was a good area and a safe hotel to stay in
The experience at this property is pretty consistent with Aloft in other suburban regions. This contemporary hotel sits within a convenient location near major highways, retail stores, and dining establishments. The room was very comfy with an open-concept design, a walk-in shower, and a nice work area. The only issue was that the top sheet on one of the beds had a very faint stain and the exposed portion of the mattress cover was slightly dingy. I stayed here previously and did not have this issue, so it was likely a fluke. Also, please note that I did not contact the hotel staff since we were very tired after being on the road all day.
The property was clean a little dated. The refrigerator in my room ran a little loud had to open it up so that I can get some sleep. The staff was friendly though.
Nice eco friendly hotel outside of city. Comfortable beds. Plenty of restaurants nearby.
My initial room was located near large trash bags stashed right outside of our door. In addition, the location was directly in view of a parked car. The staff did move us to another room upon my request. The bathroom was not cleaned very well and there was cake icing/sprinkles on the bed. My stay was very short so I did not have the time to bring to staff attention.
I didn’t like the bed the pillows were very thin and the bathroom shower was not clean
Arrived at hotel only to find out they had no power due to a storm and they put me up at closeby Marriott for one night. No one explained that my reservation was cancelled and when I returned after power was restored was told I had to pay for two nights and file a claim with Expedia for reimbursement. I understand that they had no communication with outside, but an advisory about cancellation would have been nice on their part. Otherwise stay was nice.
I paid to have breakfast included, still ended up being charged for it and no one caught it, The staff was rude. I had to ask for additional wash cloths and towels took a 45 to receive them. Asked to be accommodated to have late check out since we didn’t received towels till almost 12 the front desk refused to answer my question and eventually I was told I’d be give an additional 30 minutes. Not a pleasant experience not somewhere I’d stay again or recommend.
The rooms were not up to my clean standards, foot steps overhead, room was not cleaned as required or told otherwise.
Great experience I would recommend this hotel to anyone!
overall good rating. Room was a little echoey , Bathroom sliding door doesn't close all the way. Bed extremely comfortable. TV remote difficult to operate and ac couple channels frozen picture but sound worked (ESPN) Staff very friendly. Hair dryer didn't work properly and a new was brought to room within 5 min.
Fun, Fancy, Free!!! The hotel was beautiful and spacious. I enjoyed the live music, games, and pool table. Will definitely return.
It was great! Friendly staff and very easy to get around the area.
This was my first stay at an Aloft property and it was an excellent experience. The staff was friendly and helpful. The space was well designed. And my room was spacious, well-appointed, and very comfortable for doing work and relaxing. I will most certainly be staying there again!
Very unfriendly staff. Were not at all helpful At All. They Were Very Rude. I Would Not Recommend This Hotel To Anyone
Travelling through and needed both quiet oasis and place to work. Fit the bill perfectly. Clean, comfortable, compact room, quiet lounge area to set up phone and laptop for work. Small but useful gym. All good.
Aloft Beachwood places you 7.3 mi (11.7 km) from Cuyahoga Valley National Park and 8.8 mi (14.2 km) from MGM Northfield Park. This 135-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 135 rooms provide refrigerators, coffee makers, and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.
Guests staying at Aloft Beachwood enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Old, not very clean, lots of noise, heat wouldn’t work properly. Rooms need redone!
Nice and fast
It was a good area and a safe hotel to stay in
The experience at this property is pretty consistent with Aloft in other suburban regions. This contemporary hotel sits within a convenient location near major highways, retail stores, and dining establishments. The room was very comfy with an open-concept design, a walk-in shower, and a nice work area. The only issue was that the top sheet on one of the beds had a very faint stain and the exposed portion of the mattress cover was slightly dingy. I stayed here previously and did not have this issue, so it was likely a fluke. Also, please note that I did not contact the hotel staff since we were very tired after being on the road all day.
The property was clean a little dated. The refrigerator in my room ran a little loud had to open it up so that I can get some sleep. The staff was friendly though.
Nice eco friendly hotel outside of city. Comfortable beds. Plenty of restaurants nearby.
My initial room was located near large trash bags stashed right outside of our door. In addition, the location was directly in view of a parked car. The staff did move us to another room upon my request. The bathroom was not cleaned very well and there was cake icing/sprinkles on the bed. My stay was very short so I did not have the time to bring to staff attention.
I didn’t like the bed the pillows were very thin and the bathroom shower was not clean
Hello, thank you so much for taking the time to provide us feedback. We are following Marriott cleanliness guidelines and hold our team to the highest standard to ensure our property is clean and sanitized for each and every guest. I am following up on your feedback and we will share this with our staff. I truly hope we have an opportunity to welcome you back and show you an amazing stay at the Aloft in Beachwood.
Arrived at hotel only to find out they had no power due to a storm and they put me up at closeby Marriott for one night. No one explained that my reservation was cancelled and when I returned after power was restored was told I had to pay for two nights and file a claim with Expedia for reimbursement. I understand that they had no communication with outside, but an advisory about cancellation would have been nice on their part. Otherwise stay was nice.
Dear valued guest Thank you for choosing to stay at the Aloft Cleveland Beachwood and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.