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Recent guest reviews

Love the cleanliness an

When you walk in was pretty . Room was dirty towels were dirty . Cops were there at night dealing with something not worth 400$ for 2 nights .

Receptionist was terrible. She has no appreciation for the clientele. In room service was non existent. Will never stay in this hotel again

Room was on first floor, patio outside. People were outside for most of the night it was like there was a party directly in our room the whole night.

This was a beautiful property and will definitely be back when we are in Cleveland again!

We have used this hotel several times. It is pet friendly, although no pets with us this time. Hard floors are a plus for cleanliness reasons. Convenient location just off of the interstate.

This hotel was very nice. Clean and convenient. Close to the highway. And has a 5 star restaurant in the lobby. I ate there also. Very good steak and wine.

Bland hotel but clean and fine Observing social distancing properly.

We were able to bring our dog with us for a overnight trip.

Loved the decor, bed and pillows were comfy, had room service and the food was really good

Check in excellent, rear entrance trash filled; neglected. Beyond substandard. Room itself clean, however, air temp limited to 76 degrees when it's freezing cold and snowing outside. Pathetic.

Very nice stay! Staff are all polite and friendly. The room is comfortable and clean. I love the decor of the room. Everything is contemporary, which is the style I love. No complaints at all!

Park East Drive Beachwood OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Hotel Indigo Cleveland-Beachwood, an IHG Hotel places you within a mile (2 km) of Maltz Museum of Jewish Heritage and ETON Chagrin Blvd Shopping Center. This 100-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Dining

Enjoy dining at Hyde Park Steakhouse, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 9:30 AM.


Rooms

Hotel Indigo Cleveland-Beachwood, an IHG Hotel's 100 rooms provide coffee makers, free local calls, and safes. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.


Property features

Hotel Indigo Cleveland-Beachwood, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and a meeting room. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Guest reviews for Hotel Indigo Cleveland-Beachwood, an IHG Hotel

Everyone (34) Business (3) Couples (3) Family (5) Other (1)
2
Everyone

Love the cleanliness an

By , from EUCLID on Sep 25, 2021

Review comment responded on Sep 30, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continue to work to improve our guest experience.

2
Everyone

When you walk in was pretty . Room was dirty towels were dirty . Cops were there at night dealing with something not worth 400$ for 2 nights .

By on Aug 2, 2021

Review comment responded on Aug 4, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that we did not exceed your expectations. Please provide your comments. Your comments will help us as we continue to work to improve our guest experience.

4
Everyone

By on Jul 7, 2021

Review comment responded on Jul 22, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy that you have enjoyed your stay with us, and we are looking forward to seeing you again.

1
Family

Receptionist was terrible. She has no appreciation for the clientele. In room service was non existent. Will never stay in this hotel again

By on Jun 26, 2021

Review comment responded on Jun 26, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry that we did not exceed your expectations. Please provide your comments. Your comments will help us as we continue to work to improve our guest experience.

2
Partner Couples Business Business

Room was on first floor, patio outside. People were outside for most of the night it was like there was a party directly in our room the whole night.

By on Jun 9, 2021

Review comment responded on Jun 9, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We Sincerely appreciate your feedback and we are very sorry that we did not exceed your expectations. Please provide your comments. Your comments will help us as we continue to work to improve our guest experience.

5
Friends

This was a beautiful property and will definitely be back when we are in Cleveland again!

By on May 6, 2021

Review comment responded on May 7, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. I am happy that you have enjoyed your stay with us, and we are looking forward to seeing you again.

3
Everyone

By on Apr 8, 2021

Review comment responded on Apr 21, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continue to work to improve our guest experience.

4
Family

We have used this hotel several times. It is pet friendly, although no pets with us this time. Hard floors are a plus for cleanliness reasons. Convenient location just off of the interstate.

By , from New Jersey on Oct 20, 2020

Review comment responded on Oct 20, 2020

Thank you very much for your review and continuing to stay with us. We're glad you were able to bring your pets with you, we love animals. We hope you continue to stay with us in the future.

4
Everyone

This hotel was very nice. Clean and convenient. Close to the highway. And has a 5 star restaurant in the lobby. I ate there also. Very good steak and wine.

By on Sep 14, 2020

Review comment responded on Sep 17, 2020

Thank you!

4
Business Business

Bland hotel but clean and fine Observing social distancing properly.

By on Jun 3, 2020

Hotel Indigo Cleveland-Beachwood, an IHG Hotel

3581 Park East Drive, Beachwood, OH 44122
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