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Recent guest reviews

Best hotel and professional staff . Clean amenities too

Still not serving breakfast But very bright and clean

We had our granddaughters with us and requested that the room be feather-free. Our room was prepared as such when we checked in. At the breakfast buffet, I asked that a cereal bowl and spoon be sanitized to prevent any cross contamination with tree nuts as one of the girls has this allergy. The server was very nice and within a short time brought out a steamy hot bowl and spoon that had been sanitized. I was grateful that Marriott staff made accomodations to assure a safe visit. Thank you.

FINALLY someone has designed the PERFECT SHOWER...

It was my one year anniversary and the staff was so nice about helping us celebrate!!!

Nothing to report regarding our recent visit. Everything was fine.

Location is great from where a needed to be. Close to highway

Andrea is great! She makes you feel welcome. Staff is friendly.

Convenience of location while visiting family in Beachwood.

Impressive. The best hotel I have stayed in. My room was better than I expected. Easy check in, nice staff. Definitely would recommend.

I thought the place was super. Friendly staff great amenities.

The staff was a real delight!! The breakfast was great! The bed was not that great. Everything was clean. We stayed two nights and everything was great!

Great time. Wonderful hotel and service . Cleveland was a nice week experience with Marriot on it.

We were more than pleased to have found this Marriott for an overnight respite. The bed and pillows were so comfortable, the walk in shower and updated modern spa-like decor was just what we needed to recover from a 14 hour drive with a baby. When we’re passing through again we’re definitely going to be back!

The room seemed updated, clean, and comfortable. Booked this hotel for many reasons, one being the indoor pool. Took my two young children to the pool only to find out had a strange film and excess bubbles. Maintenance said it was fine. However, having experience from owning a pool, knew it was not. Manager was aware of situation, but had not gone to see it herself yet. Offered to pay for us to drive 15 min to a fitness center with a pool. Nice offer, but certainly not convenient. We read free WiFi. Although, couldn't check out in room, had to go down to front desk because we were charged for the WiFi. The manager ( same one) didn't recognize me from the night before and insisted I pay it. When I called her out on the inconveniences of the night before and the signs saying free WiFi, she then mentioned that she would delete it.

Harvard Rd Warrensville Heights OH

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 0.8 mi (1.3 km) from Pinecrest Plaza Shopping, Cleveland Marriott East is within a 10-minute drive of other popular attractions like Cuyahoga Valley National Park. This 3.5-star hotel has 295 rooms and welcomes guests with a restaurant, an indoor pool, and free self parking.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Cleveland Marriott East's 295 recently renovated rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect WiFi, wired Internet, and 49-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests staying at Cleveland Marriott East enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Club Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Cleveland Marriott East

Everyone (12) Couples (8) Business (3) Family (7)
2
Everyone

By on Oct 27, 2020

Review comment responded on Nov 3, 2020

Thank you for rating your most recent stay with us. Based on your rating it appears that we may have not fully met your expectations. We would like the opportunity hear of any areas we can improve for your next stay. Please feel free to reach out and share any feedback, good or bad, as we are accepting of all guest input. Thanks and be well!

5
Business Business

Best hotel and professional staff . Clean amenities too

By , from Ohio on Oct 5, 2020

Review comment responded on Oct 12, 2020

Thank you for your feedback for for recognizing the cleanliness. During Covid-19 this remains a top priority for our team!

4
Partner Couples Business Business

Still not serving breakfast But very bright and clean

By , from Hilton Head on Aug 31, 2020

Review comment responded on Oct 12, 2020

Thank you for your feedback from your most recent stay. We are happy to share that we are now providing breakfast and dinner service with safe guidelines in place for guests and associates. Thank you for commenting on the hotels cleanliness as this remains our top priority. We are also now providing Sanitizing Wipes in every guest room at check in.

5
Family with small children Family

We had our granddaughters with us and requested that the room be feather-free. Our room was prepared as such when we checked in. At the breakfast buffet, I asked that a cereal bowl and spoon be sanitized to prevent any cross contamination with tree nuts as one of the girls has this allergy. The server was very nice and within a short time brought out a steamy hot bowl and spoon that had been sanitized. I was grateful that Marriott staff made accomodations to assure a safe visit. Thank you.

By on Feb 10, 2020

5
Partner Couples Business Business

FINALLY someone has designed the PERFECT SHOWER...

By on Jan 7, 2020

5
Partner Couples

It was my one year anniversary and the staff was so nice about helping us celebrate!!!

By on Dec 30, 2019

4
Partner Couples Family

Nothing to report regarding our recent visit. Everything was fine.

By on Dec 16, 2019

5
Family

Location is great from where a needed to be. Close to highway

By on Nov 24, 2019

3
Business Business

By on Oct 31, 2019

5
Everyone

By on Oct 20, 2019

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