I enjoyed the nice big rooms n the cleaniness. Didn't really enjoy the breakfest and didn't like the confussion of how many ppl you can have per room go to the pool. I had two paid rooms and only had 6 ppl in total but they only allowed 4
Comfortable beds, spacious room, shuttle to nearby shopping
Over all it was clean and effective. Breakfast was awesome. Nice pool.
During my 8 day stay housekeeping didn’t make my bed even once! I made my bed everyday and in evening I found bed in same condition. Staff didn’t even care to put the bed duvet cover back on bed. Poor quality pillows. Dried chewing gum stuck on carpet. Asked front desk to add a bulb missing in one night stand. Was added last day of my stay. Staff once entered the room without knocking. Will often forget to replace towels or shampoo bottles. Kitchen disposal never worked and no one cared to check if it’s working. House keeping crew need to be more efficient.
people fighting the staff police there all night will not stay again.
Excellent place to rest during vacation. Kids loved it!
The staff was super friendly and efficient at check-in. We had just drove from Texas and were on our way to Niagara Falls. The room was fantastic and we woke up refreshed. Then we went down to one of the best breakfast spreads I've seen with eggs, red potatoes, lots of fresh fruit and great service. Then, a nail in the hallway ripped my pants. The apologetic manager gave me a gift card as part of her apology. Would definitely stay again.
This was a nice family friendly hotel with tons of amenities. Nice pool, free dinners on week days and great breakfasts, laundry and free WiFi made us feel at home. The staff was helpful and super friendly. We had a double queen suite which was nice and spacious with a kitchenette and huge bathroom.
The hotel was okay, clean room and the front desk staff was very helpful, bu the free breakfast was worth about what we paid for it. We have had better free breakfasts at other hotels.
The refrigerator is huge. Kitchen is very convenient. The location is around 30 mins drive to the Cleveland downtown.
When I checked in he desk clerk never bothered to look up while processing me in. I had requested a room on a lower floor he gave me a room on the 6th floor. I think this hotel has 7 floors, It happens that the room was a smoking room (I hadn't indicated a preference) but since my wife had a cold she called and requested a non smoking room which the clerk gave us. Guess what It was on the THIRD FLOOR?!? Why didn't the front desk clerk offer that one to begin with?? During the stay we tipped house keeping daily and liberally but despite that the room wasn't vacuumed for 3 days and 2 of the 8 day stay they didn't leave towels. The complimentary breakfast featured artificial scrambled eggs, but the staff down there was very nice and sincere .As was the clerk during check out who was very nice. Bottom line I won't be staying there again because I wouldn't know if the check clerks try to honer preferences when they can or just process guests to get them away from the front desk.
Decent hotel. Clean comfortable room. The elevator was very slow and although there were two elevators, they were on different ends of the hall making one of them very inconvenient. Ice machine on our floor was out of order for the two days we were there. Breakfast buffet was lousy, scrambled eggs appear to be made from powdered eggs.
We were visiting John Carroll University. The hotel was close by and just very nicely appointed. Every staff member was friendly. We didn't get a chance to use the pool, but it looked inviting. We were only staying one night, but the well equipped kitchen for long term guests would be a plus if we came back for a longer visit. Very, very clean!
At first was not happy when we arrived at 5:20 our room was not ready, but the hotel staff was very apologtic. We came back and had a handicap room which was fine but not preferred. The room was extremely clean and the staff very friendly. The breakfast was ok - food not very hot but quite a selection. Overall a good experience loved the location and the cleanliness of the hotel.
Great room, very clean, highly recommended. Nice amenities with a lot of local restaurants and shopping. Close enough to downtown Cleveland but far enough away also. Good section of town and easy access to highway,
The suite was very roomy. Great free buffet breakfast. Kids liked the pool!
Located 1.3 mi (2 km) from ETON Chagrin Blvd Shopping Center, Homewood Suites by Hilton Cleveland-Beachwood is within a 10-minute drive of other popular attractions like Thistledown Racetrack. This 3-star hotel has 125 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
The 125 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are other standard amenities.
At Homewood Suites by Hilton Cleveland-Beachwood, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
I enjoyed the nice big rooms n the cleaniness. Didn't really enjoy the breakfest and didn't like the confussion of how many ppl you can have per room go to the pool. I had two paid rooms and only had 6 ppl in total but they only allowed 4
Thank you for choosing to stay with us! We hope to see you again in the future!
Comfortable beds, spacious room, shuttle to nearby shopping
Thank you for your feedback!
Over all it was clean and effective. Breakfast was awesome. Nice pool.
During my 8 day stay housekeeping didn’t make my bed even once! I made my bed everyday and in evening I found bed in same condition. Staff didn’t even care to put the bed duvet cover back on bed. Poor quality pillows. Dried chewing gum stuck on carpet. Asked front desk to add a bulb missing in one night stand. Was added last day of my stay. Staff once entered the room without knocking. Will often forget to replace towels or shampoo bottles. Kitchen disposal never worked and no one cared to check if it’s working. House keeping crew need to be more efficient.
people fighting the staff police there all night will not stay again.
Excellent place to rest during vacation. Kids loved it!
Thank you for choosing to stay with us! We look forward to seeing you in the future!