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Holiday Inn Cleveland Northeast - Mentor by IHG

Property class: 3

Choose dates to view prices

Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

A bar area with multiple seating options, a counter with a cash register, and a neon sign for Great Lakes Brewing Co.
A bar area with a large illuminated sign, multiple glasses, and bottles on shelves.
A modern office space with two desktop computers, leather chairs, and a wooden desk.
A modern lobby with a seating area, a reception desk, and a bookshelf.
A hotel room with a large bed, a desk with a television, a sofa, and a lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪16 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪33 min drive‬
  • Place, Progressive Field
    ‪35 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a TV, and a desk.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Additional Living Area)

A hotel room with a sofa, a small table, a TV, and a desk with a telephone.

Suite, 2 Queen Beds (Additional Living Area)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a dining area, a TV, a sofa, and a kitchenette.

Suite, 1 King Bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a television, and a desk.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Standard

Premium bedding, pillowtop beds, desk, blackout drapes

2 Queen Standard

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible Two Double beds

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Mentor

Located within a mile (2 km) of Indian Museum of Lake County, Holiday Inn Cleveland Northeast - Mentor by IHG is within 2 miles (3 km) of Great Lakes Stadium 16. This 132-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Indian Museum of Lake County - 16 min walk - 0.9 miles
  • Case Western Reserve University - 31 min drive - 20.9 miles
  • Huntington Bank Field - 32 min drive - 23.3 miles
  • Rock and Roll Hall of Fame - 33 min drive - 23.3 miles
  • Progressive Field - 35 min drive - 24.2 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬8 min drive
  • ‪JT's Diner - ‬8 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Guests of Holiday Inn Cleveland Northeast - Mentor by IHG have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 3:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor an IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Frequently asked questions

Is free cancellation available at Holiday Inn Cleveland Northeast - Mentor by IHG?

Holiday Inn Cleveland Northeast - Mentor by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on Sep 6, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cleveland Northeast - Mentor by IHG?

This hotel is located in Mentor within a short 15-minute walk of Indian Museum of Lake County. You'll also find Lake Erie and Chagrin River within a short drive.

Will I be able to park at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Cleveland Northeast - Mentor by IHG include a casino?

No, Holiday Inn Cleveland Northeast - Mentor by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Holiday Inn Cleveland Northeast - Mentor by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Cleveland Northeast - Mentor by IHG serves buffet breakfast for a surcharge each morning at Savoria Restaurant.

Does Holiday Inn Cleveland Northeast - Mentor by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cleveland Northeast - Mentor by IHG though service animals are welcome.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Cleveland Northeast - Mentor by IHG?

The closest major airport to Holiday Inn Cleveland Northeast - Mentor by IHG is Cleveland, OH (CGF-Cuyahoga County), which is 11.6 mi away (18 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.4 mi away (26-minute drive).

Can I book a room with a balcony at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Cleveland Northeast - Mentor by IHG.

Does Holiday Inn Cleveland Northeast - Mentor by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Cleveland Northeast - Mentor by IHG.

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 428 out of 879 reviews
Rating 8 - Good. 266 out of 879 reviews
Rating 6 - Okay. 114 out of 879 reviews
Rating 4 - Poor. 41 out of 879 reviews
Rating 2 - Terrible. 30 out of 879 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff are friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable beds and great staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast bar. I enjoyed the variety each morning as I was there for a week
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice restaurant/bar , great staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel option in an area with very few. Solid amenities with the restaurant. Overall, a solid choice if you're in the area.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

david f

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for the price. We didn't stay long.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Overall great value for the price
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Breakfast selection very limited and room had mold under the desk
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent visit, I stay here every year I'm in the Cleveland area.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, comfy beds, fun pool for the kids, i wouldnt change a thing.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy room, great staff. Good breakfast included.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Trista

Liked: Cleanliness, staff & service, property conditions & facilities
Don't know had to leave same night we checked in due to a family emergency
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean motel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my travel needs, clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, no drama stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly hotel

We enjoyed our stay. The front desk was even able to accommodate an earky check in which was super helpful.
Stayed 1 night in Jul 2025