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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Bar (on property)
Property amenity
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, blackout drapes
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪14 min walk‬
  • Place, Great Lakes Stadium 16
    ‪4 min drive‬
  • Place, Cleveland Clinic
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillowtop beds, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mentor

Located within a mile (2 km) of Indian Museum of Lake County, Holiday Inn Cleveland Northeast - Mentor by IHG is within 2 miles (3 km) of Great Lakes Stadium 16. This 132-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Indian Museum of Lake County - 14 min walk - 0.8 miles
  • Great Lakes Stadium 16 - 4 min drive - 1.8 miles
  • Cleveland Clinic - 29 min drive - 21.1 miles
  • Rock and Roll Hall of Fame - 30 min drive - 22.9 miles
  • Progressive Field - 31 min drive - 23.3 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪GetGo Gas Station - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mission Bbq - ‬4 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Guests of Holiday Inn Cleveland Northeast - Mentor by IHG have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 3:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
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Frequently asked questions

Is free cancellation available at Holiday Inn Cleveland Northeast - Mentor by IHG?

Holiday Inn Cleveland Northeast - Mentor by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on Apr 5, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Cleveland Northeast - Mentor by IHG?

This hotel is located in Mentor within a short 15-minute walk of Indian Museum of Lake County. You'll also find Lake Erie and Chagrin River within a short drive.

Will I be able to park at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Cleveland Northeast - Mentor by IHG include a casino?

No, Holiday Inn Cleveland Northeast - Mentor by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Cleveland Northeast - Mentor by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Holiday Inn Cleveland Northeast - Mentor by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Cleveland Northeast - Mentor by IHG serves buffet breakfast for a surcharge each morning at Savoria Restaurant.

Does Holiday Inn Cleveland Northeast - Mentor by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Cleveland Northeast - Mentor by IHG though service animals are welcome.

Does Holiday Inn Cleveland Northeast - Mentor by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Cleveland Northeast - Mentor by IHG?

The closest major airport to Holiday Inn Cleveland Northeast - Mentor by IHG is Cleveland, OH (CGF-Cuyahoga County), which is 11.6 mi away (18 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 19.4 mi away (26-minute drive).

Are there rooms with balconies at Holiday Inn Cleveland Northeast - Mentor by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Cleveland Northeast - Mentor by IHG.

Does Holiday Inn Cleveland Northeast - Mentor by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Cleveland Northeast - Mentor by IHG.

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 824 reviews
Rating 8 - Good. 251 out of 824 reviews
Rating 6 - Okay. 110 out of 824 reviews
Rating 4 - Poor. 37 out of 824 reviews
Rating 2 - Terrible. 27 out of 824 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lashawn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean except sofa bed it was nast with stains on the sheets Luke the housekeeper never stripped it down from last guest
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Door 3 on the side of thr building would not secure. You could just push or pull it open.
Stayed 1 night in Dec 2025

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, staff & service
The hotel was nice. The shower was terrible. Would not drain, minimal hot water. For what you’re paying just not up to par. Nothing worse then taking a shower while your feet are soaking in backed up shower water. We enjoyed the breakfast!
Stayed 2 nights in Dec 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
the bed was phenomenal and housecleaning even made it with our heated blanket, but every time we came back to our room for the day it smelled of sewage VERY bad.
Stayed 3 nights in Dec 2025

10/10 Excellent

Munkhtuvshin, Chestnut Hill

Stayed 1 night in Dec 2025

10/10 Excellent

Charlie

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle, New Albany

Stayed 1 night in Dec 2025

4/10 Poor

Sujoy

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in late - found in the middle of the night that the heater was not working nor the moble charging outlet in the bedstand. Was too tired to call the frontdesk but these things need to checked before a customer checks in.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good but the milk was spoiled. They corrected this when I brought it to their attention.
Stayed 2 nights in Dec 2025

8/10 Good

William, Wadsworth

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were nice. The shower had very little water pressure.
Stayed 1 night in Dec 2025

10/10 Excellent

David, Lake Orion

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did npt eat breakfast. Room was great. Especially the beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, bathrooms stalked
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

David, Lake Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my travel needs, clean
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet. Met our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides being clean and comfortable, the service at the hotel was excellent. We were there for a celebration of life, and everyone went out of their way to make sure everything was satisfactory for everyone in our party. The bar/restaurant people were especially accommodating to our large group.
Stayed 1 night in Oct 2025

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