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Recent guest reviews

Had a Jacuzzi suite. 2 rooms adjoined. It wasnt the cleanest

The staff were somewhat rude. When asked how the room was at the time of check out, the lady behind the desk seem not to care and was very rude in tone

It was nasty no hot water will never book online again

Very nice property! Well worth the price. Very clean rooms.

I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.

Property was updated. Staff that checked me in was friendly but he forgot to return my license. Morning staff was rude. Room was dirty and there was hair everywhere.

Property is conveniently located near restaurants, a drug store and a grocery store. Freeway access is about a half mile away. The property is run down and not as clean as it should be.

Arrival was great and person on duty was super as we arrived around 9 pm. However, next a.m. there is no coffee, the duty person is asleep, the 6 am breakfast is not open. We were so disappointed.

Very run down and overall the place is in poor condition. There are some stains in sheets and they definitely do not vacuum.

Price was good. Clean and friendly staff. Breakfast was very plain.

The room was large and comfortable. The jacuzzi was great. It was pretty clean except the jacuzzi wasn't the cleanest. I had to clean it.

Nothing Unique, mostly clean, needs some repairs done. Bathroom door looked like someone threw up on it and it was not cleaned properly, tub needed cleaned more, ltoilet needs tightened, especially the seat. freezer needs defrosted. No tv guide.. breakfast ended too early.

We had to pay more money just to stay a few more minutes from our checkout. All hotels we have ever been to, they give a grace period of 1 hour. Not here. It was disappointing and for a 4 person room, they only provode 2 bath towels. Smh

Maplegrove Rd Willoughby OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

SkyLight Inn Cleveland - Willoughby is located within a few miles (5 km) of Lake Health West Medical Center and Classic Park. This 110-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-in.


Rooms

The 110 rooms are air-conditioned and have an array of amenities, including free long-distance calls, free local calls, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries and wardrobes or closets are also standard.


Property features

SkyLight Inn Cleveland - Willoughby features free WiFi in public areas, express check-in, and express check-out. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace, laundry facilities, and a garden.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (37) Couples (6) Family (9)
2
Partner Couples

Had a Jacuzzi suite. 2 rooms adjoined. It wasnt the cleanest

By , from Pennsylvania on Oct 28, 2020

Review comment responded on Nov 6, 2020

Thank you for your feedback. We are sorry about your stay was unhappy. However, All of our housekeepers do their best to do cleaning all the rooms and all our jacuzzi rooms are joining rooms. Thank you for letting us know now we will work on it.

2
Everyone

By on Sep 18, 2020

Review comment responded on Sep 19, 2020

Thank you for your feedback. We are sorry if your stay was unhappy.We will work on that for sure.

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you for your feedback. We are glad to hear that you enjoyed your stay.

2
Partner Couples Family

The staff were somewhat rude. When asked how the room was at the time of check out, the lady behind the desk seem not to care and was very rude in tone

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Thank you for your feedback. We are sorry about that incovience of room and also for our front desk clerk, We will definetley work on that. Thank you for letting us know.

1
Partner Couples

It was nasty no hot water will never book online again

By on Jan 25, 2020

Review comment responded on Jan 28, 2020

Thank you for your feedback. We are sorry about your inconvience in room, if we would know that time we could change your room on that time. Thank you for letting us know now we will defenitely take care of that.

1
Everyone

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Thank you for your feedback.

1
Everyone

By on Oct 28, 2019

Review comment responded on Oct 30, 2019

Thank you for feedback.

5
Family

Very nice property! Well worth the price. Very clean rooms.

By on Sep 11, 2019

Review comment responded on Sep 16, 2019

Thank you for your feed back

1
Everyone

I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.

By on Sep 3, 2019

4
Everyone

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you very much for your feed back .

SkyLight Inn Cleveland - Willoughby

34600 Maplegrove Rd, Willoughby, OH 44094
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