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SkyLight Inn Cleveland - Willoughby

2.5 out of 5.0
Overview Reviews Amenities & Policies
34600 Maplegrove Rd, Willoughby, OH
1-844-663-2269
2.8
out of 5
Average Guest Review
See all 47 reviews
Room cleanliness 3.0
Service & staff 3.0
Room comfort 3.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Very nice property! Well worth the price. Very clean rooms.

I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.

Property was updated. Staff that checked me in was friendly but he forgot to return my license. Morning staff was rude. Room was dirty and there was hair everywhere.

Property is conveniently located near restaurants, a drug store and a grocery store. Freeway access is about a half mile away. The property is run down and not as clean as it should be.

Arrival was great and person on duty was super as we arrived around 9 pm. However, next a.m. there is no coffee, the duty person is asleep, the 6 am breakfast is not open. We were so disappointed.

Very run down and overall the place is in poor condition. There are some stains in sheets and they definitely do not vacuum.

Price was good. Clean and friendly staff. Breakfast was very plain.

The room was large and comfortable. The jacuzzi was great. It was pretty clean except the jacuzzi wasn't the cleanest. I had to clean it.

Nothing Unique, mostly clean, needs some repairs done. Bathroom door looked like someone threw up on it and it was not cleaned properly, tub needed cleaned more, ltoilet needs tightened, especially the seat. freezer needs defrosted. No tv guide.. breakfast ended too early.

We had to pay more money just to stay a few more minutes from our checkout. All hotels we have ever been to, they give a grace period of 1 hour. Not here. It was disappointing and for a 4 person room, they only provode 2 bath towels. Smh

It was as expected for the price. Free wi-fi was a good feature.

Nice clean hotel at a reasonable price. Very mice staff

This is my second time staying here and my stay was very nice.

Maplegrove Rd Willoughby OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

SkyLight Inn Cleveland - Willoughby is located 2.8 mi (4.4 km) from Classic Park and within a 10-minute drive of North Chagrin Reservation. This 110-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 110 air-conditioned rooms provide coffee makers and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries.


Property features

SkyLight Inn Cleveland - Willoughby features free WiFi in public areas, express check-in, and express check-out. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.

Room options

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 3
$45* Per night/room Dec 15 - Dec 16

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (35) Couples (3) Family (8)
1
Everyone

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Thank you for your feedback.

1
Everyone

By on Oct 28, 2019

Review comment responded on Oct 30, 2019

Thank you for feedback.

5
Families

Very nice property! Well worth the price. Very clean rooms.

By on Sep 11, 2019

Review comment responded on Sep 16, 2019

Thank you for your feed back

1
Everyone

I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.

By on Sep 3, 2019

4
Everyone

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you very much for your feed back .

2
Business Business Travelers

Property was updated. Staff that checked me in was friendly but he forgot to return my license. Morning staff was rude. Room was dirty and there was hair everywhere.

By on Aug 27, 2019

Review comment responded on Aug 29, 2019

Thank you very much for your feed back , we will into the matter & corrective .

3
Families

Property is conveniently located near restaurants, a drug store and a grocery store. Freeway access is about a half mile away. The property is run down and not as clean as it should be.

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

Thanks a lot for your feed back we will take corrective action right away .

2
Families

By on Aug 12, 2019

Review comment responded on Aug 17, 2019

Thank you very much for your feed back , we look forward to see you soon . with best regards.

3
Families

Arrival was great and person on duty was super as we arrived around 9 pm. However, next a.m. there is no coffee, the duty person is asleep, the 6 am breakfast is not open. We were so disappointed.

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you very much for your feed back , please tell us your name & room number you stayed . as such we dont have such type of issue , however we will investicate the matter & will fix up the things right away .

3
Partner Couples

Very run down and overall the place is in poor condition. There are some stains in sheets and they definitely do not vacuum.

By on Jul 14, 2019

Review comment responded on Jul 14, 2019

thank you very much for your feed back , we dont have carpets in rooms , so you might had stayed on any other property . our room are are in very good condisions .

SkyLight Inn Cleveland - Willoughby

34600 Maplegrove Rd, Willoughby, OH 44094
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