Had a Jacuzzi suite. 2 rooms adjoined. It wasnt the cleanest
The staff were somewhat rude. When asked how the room was at the time of check out, the lady behind the desk seem not to care and was very rude in tone
It was nasty no hot water will never book online again
Very nice property! Well worth the price. Very clean rooms.
I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.
Property was updated. Staff that checked me in was friendly but he forgot to return my license. Morning staff was rude. Room was dirty and there was hair everywhere.
Property is conveniently located near restaurants, a drug store and a grocery store. Freeway access is about a half mile away. The property is run down and not as clean as it should be.
Arrival was great and person on duty was super as we arrived around 9 pm. However, next a.m. there is no coffee, the duty person is asleep, the 6 am breakfast is not open. We were so disappointed.
Very run down and overall the place is in poor condition. There are some stains in sheets and they definitely do not vacuum.
Price was good. Clean and friendly staff. Breakfast was very plain.
The room was large and comfortable. The jacuzzi was great. It was pretty clean except the jacuzzi wasn't the cleanest. I had to clean it.
Nothing Unique, mostly clean, needs some repairs done. Bathroom door looked like someone threw up on it and it was not cleaned properly, tub needed cleaned more, ltoilet needs tightened, especially the seat. freezer needs defrosted. No tv guide.. breakfast ended too early.
We had to pay more money just to stay a few more minutes from our checkout. All hotels we have ever been to, they give a grace period of 1 hour. Not here. It was disappointing and for a 4 person room, they only provode 2 bath towels. Smh
SkyLight Inn Cleveland - Willoughby is located within a few miles (5 km) of Lake Health West Medical Center and Classic Park. This 110-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-in.
The 110 rooms are air-conditioned and have an array of amenities, including free long-distance calls, free local calls, and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries and wardrobes or closets are also standard.
SkyLight Inn Cleveland - Willoughby features free WiFi in public areas, express check-in, and express check-out. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace, laundry facilities, and a garden.
Had a Jacuzzi suite. 2 rooms adjoined. It wasnt the cleanest
Thank you for your feedback. We are sorry if your stay was unhappy.We will work on that for sure.
Thank you for your feedback. We are glad to hear that you enjoyed your stay.
The staff were somewhat rude. When asked how the room was at the time of check out, the lady behind the desk seem not to care and was very rude in tone
Thank you for your feedback. We are sorry about that incovience of room and also for our front desk clerk, We will definetley work on that. Thank you for letting us know.
It was nasty no hot water will never book online again
Thank you for your feedback. We are sorry about your inconvience in room, if we would know that time we could change your room on that time. Thank you for letting us know now we will defenitely take care of that.
Thank you for your feedback.
Thank you for feedback.
Very nice property! Well worth the price. Very clean rooms.
Thank you for your feed back
I had booked a room for the evening of sept 1st. When checking, i was told that it booked the room for the day after. After going back and forth for a refund, i was informed that i had to cancel 24 hours before the day of the incorrect booking, despite that fact that the incorrect date was less than 24 hours until the check in time.
Thank you very much for your feed back .
Thank you for your feedback. We are sorry about your stay was unhappy. However, All of our housekeepers do their best to do cleaning all the rooms and all our jacuzzi rooms are joining rooms. Thank you for letting us know now we will work on it.