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Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Cafe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Place, Chagrin River
    ‪2 min drive‬
  • Place, Case Western Reserve University
    ‪25 min drive‬
  • Place, Huntington Bank Field
    ‪27 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Willoughby

Located 2.7 mi (4.3 km) from Classic Park, Courtyard by Marriott Cleveland Willoughby is within a 10-minute drive of other popular attractions like Historic Kirtland. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Chagrin River - 2 min drive - 2.2 miles
  • Legacy Village - 12 min drive - 11.3 miles
  • Case Western Reserve University - 25 min drive - 15.2 miles
  • Huntington Bank Field - 27 min drive - 20.0 miles
  • Rock and Roll Hall of Fame - 28 min drive - 20.0 miles

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Courtyard by Marriott Cleveland Willoughby

At Courtyard by Marriott Cleveland Willoughby, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and express check-in.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Cleveland Willoughby?

Courtyard by Marriott Cleveland Willoughby provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Cleveland Willoughby?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Cleveland Willoughby on May 17, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Courtyard by Marriott Cleveland Willoughby?

This hotel is located in Willoughby, close to Classic Park, Historic Kirtland, and James Garfield National Historic Site. You'll also find Lake Erie and Chagrin River within a short drive.

Is there parking available at Courtyard by Marriott Cleveland Willoughby?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Courtyard by Marriott Cleveland Willoughby include a casino?

No, Courtyard by Marriott Cleveland Willoughby doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Cleveland Willoughby?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Courtyard by Marriott Cleveland Willoughby good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Courtyard by Marriott Cleveland Willoughby?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Cleveland Willoughby have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Cleveland Willoughby serves a cooked-to-order breakfast for a surcharge each morning at Bistro.

Does Courtyard by Marriott Cleveland Willoughby allow pets to stay free of charge?

No, pets aren't allowed at Courtyard by Marriott Cleveland Willoughby though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Cleveland Willoughby?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Courtyard by Marriott Cleveland Willoughby?

The closest major airport to Courtyard by Marriott Cleveland Willoughby is Cleveland, OH (CGF-Cuyahoga County), which is 5.3 mi away (8 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 15.9 mi away (22-minute drive).

Are there rooms with balconies at Courtyard by Marriott Cleveland Willoughby?

No, there aren't any guestrooms at Courtyard by Marriott Cleveland Willoughby that offer a balcony.

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 781 reviews
Rating 8 - Good. 222 out of 781 reviews
Rating 6 - Okay. 84 out of 781 reviews
Rating 4 - Poor. 45 out of 781 reviews
Rating 2 - Terrible. 28 out of 781 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

MARJORIE

Stayed 3 nights in Feb 2026

10/10 Excellent

Timothy

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Sean and Kaleel were amazing the evening we checked in. Britannie and Maria worked the breakfast area and were unreal. Brittanie should be a trainer. It showed that Maria was a newer employee and Britannie went the extra mile to help and teach her the correct way to use the system, she was patient and very helpful.
Stayed 1 night in Jan 2026

8/10 Good

Terriel, Cleveland

Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was kind and apologetic, but the pool was closed and that's the only reason we booked this place. A bunch of disappointed kids in our large group.
Stayed 1 night in Jan 2026

10/10 Excellent

M

Stayed 1 night in Jan 2026

2/10 Terrible

Lindsey

Traveled with family and small children, Traveled with group
Disliked: Cleanliness
The staff was friendly however upon checking in we were told that the pool and hot tub were not in service. We cam to Ohio with 2 other family’s and the only reason we all stayed here was so that our kids could swim. No pool, no hot tub, and no kitchen staff. Our shower was slow draining and had to stand in inches of water. We would’ve cancelled our reservation however we booked through Expedia and were told we’d need to work with them to cancel. Rather than risk no other hotels nearby and not being able to cancel and be reimbursed we stayed.
Stayed 1 night in Jan 2026

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Nerissa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely horrendous. The desk chair was broken, room was unclean and smelled like musk with hairs EVERYWHERE in the bathroom (inside the room.) The pool was inoperable, and there was no business center area. Lastly, the lot wasn't plowed very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Neslihan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Linda

Stayed 2 nights in Jan 2026

10/10 Excellent

chad

Liked: Cleanliness, property conditions & facilities
Clean room, great staff at lobby to meet you.
Stayed 1 night in Jan 2026

10/10 Excellent

kim

Everything was great!
Stayed 1 night in Jan 2026

8/10 Good

Marielle

Stayed 1 night in Dec 2025

8/10 Good

calvin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time while staying at the Collins.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Naperville

Stayed 1 night in Dec 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very quiet-esp the HVAC system. Slept soundly
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

lawrence

Stayed 1 night in Dec 2025

10/10 Excellent

Marielle

Liked: Cleanliness, property conditions & facilities
Nice Affordable stay
Stayed 1 night in Nov 2025

8/10 Good

LaTasha

Liked: Cleanliness, property conditions & facilities
It was very comfortable, besides the tv hanging off the wall the room was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Tashia

Stayed 1 night in Dec 2025

6/10 Okay

Dana

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Staff was fantastic but the conditions of the hotel were not the greatest. When I book a hotel my search includes ac/ free parking, hot tub and pool. We noticed a cover on the hot tub and found out it's been broken and shut down for a while. That was a major disappointment . I would've booked somewhere else if I had known that. The first night was terrible in room 305. Both beds have springs that jab u all over. Especially in the ribs and hips. We requested a different room and were accommodated but the ice machine on the 3rd floor has black mildew chunchs in it so that was gross too. Definitely won't be staying at this Marriott again.
Stayed 2 nights in Dec 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

CHRIS D

Stayed 1 night in Nov 2025

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