Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Cafe
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub) | Premium bedding, in-room safe, desk, laptop workspace
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Place, Chagrin River
    ‪2 min drive‬
  • Place, Legacy Village
    ‪12 min drive‬
  • Place, Cleveland Clinic
    ‪25 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Willoughby

Located 2.7 mi (4.3 km) from Classic Park, Courtyard by Marriott Cleveland Willoughby is within a 10-minute drive of other popular attractions like Historic Kirtland. This 3-star hotel has 90 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Chagrin River - 2 min drive - 1.4 miles
  • Legacy Village - 12 min drive - 11.4 miles
  • Cleveland Clinic - 25 min drive - 18.0 miles
  • Case Western Reserve University - 26 min drive - 15.2 miles
  • Rock and Roll Hall of Fame - 26 min drive - 19.8 miles

Getting around

  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Swensons - ‬3 min drive

About this property

Courtyard by Marriott Cleveland Willoughby

At Courtyard by Marriott Cleveland Willoughby, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and express check-in.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Cleveland Willoughby?

Courtyard by Marriott Cleveland Willoughby provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Cleveland Willoughby?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Cleveland Willoughby on Apr 3, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Courtyard by Marriott Cleveland Willoughby?

This hotel is located in Willoughby, close to Classic Park, Historic Kirtland, and Our Lady of Lourdes National Shrine. You'll also find Lake Erie and Chagrin River within a short drive.

Is there parking available at Courtyard by Marriott Cleveland Willoughby?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Courtyard by Marriott Cleveland Willoughby include a casino?

No, Courtyard by Marriott Cleveland Willoughby doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Cleveland Willoughby?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Courtyard by Marriott Cleveland Willoughby good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Courtyard by Marriott Cleveland Willoughby?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Cleveland Willoughby have a restaurant that serves breakfast?

Yes, Courtyard by Marriott Cleveland Willoughby serves a cooked-to-order breakfast for a surcharge each morning at Bistro.

Does Courtyard by Marriott Cleveland Willoughby allow pets to stay free of charge?

No, pets aren't allowed at Courtyard by Marriott Cleveland Willoughby though service animals are welcome.

Are there connecting rooms at Courtyard by Marriott Cleveland Willoughby?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Courtyard by Marriott Cleveland Willoughby?

The closest major airport to Courtyard by Marriott Cleveland Willoughby is Cleveland, OH (CGF-Cuyahoga County), which is 5.3 mi away (8 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 15.9 mi away (22-minute drive).

Are there rooms with balconies at Courtyard by Marriott Cleveland Willoughby?

No, there aren't any guestrooms at Courtyard by Marriott Cleveland Willoughby that offer a balcony.

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 390 out of 765 reviews
Rating 8 - Good. 221 out of 765 reviews
Rating 6 - Okay. 82 out of 765 reviews
Rating 4 - Poor. 44 out of 765 reviews
Rating 2 - Terrible. 28 out of 765 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

lawrence

Stayed 1 night in Dec 2025

6/10 Okay

Dana

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Staff was fantastic but the conditions of the hotel were not the greatest. When I book a hotel my search includes ac/ free parking, hot tub and pool. We noticed a cover on the hot tub and found out it's been broken and shut down for a while. That was a major disappointment . I would've booked somewhere else if I had known that. The first night was terrible in room 305. Both beds have springs that jab u all over. Especially in the ribs and hips. We requested a different room and were accommodated but the ice machine on the 3rd floor has black mildew chunchs in it so that was gross too. Definitely won't be staying at this Marriott again.
Stayed 2 nights in Dec 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

CHRIS D

Stayed 1 night in Nov 2025

10/10 Excellent

Kendall

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

James, Galloway

Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Chasity

Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

8/10 Good

sardie

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Room and staff were very nice. Having to pay $5 for a coffee and $20 for a simple something to eat for breakfast was a real disappointment, especially at $140 per night. Will not stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Kristy

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie R

Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Nov 2025

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and staff was professional. The pool needs some TLC and very disappointed that hot tub was not open and functional.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyleigh

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great decor. Courteous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Stayed 1 night in Oct 2025

2/10 Terrible

Andria

Disliked: Staff & service
Wifi was terrible. Couldnt make the security deposit over the phone. They will receove no business from me ever again.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Deborah J

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I loved nearly everything about this property with 2 exceptions… one (BIG). The hotel GM did not staff up (as she had promised) for the breakfast on 10/19/25. There was a huge wedding party staying there, that had pre-paid their breakfast. With only one cook, and one service person, there was no way to keep up. My party ended up canceling our breakfast order after waiting 1.5 hours. There were others who waited THREE hours for breakfast. It was a huge inconvenience on the morning of our flight out with two young children who were hungry! The smaller problem is that our room was not cleaned every other day as promised. Towels were delivered but nothing done to clean.
Stayed 3 nights in Oct 2025