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Recent guest reviews

I like a room and personal. The place is very nice and near the beach and arboretum

Breakfast selection was great. Coffee was strong and just right for the morning. Grandkids loved the waffles and mini muffins.

Room does not have mini fridge or microwave. Very limited breakfast items.

Great Experience and was in close proximity to my Customers in the AREA

Exceedingly clean and comfortable rooms, with good amenities.

Best Customer Service I have ever seen. The hospitality on this hotel is really good. Its really worth for the money i spent.

HAD A GREAT TIME IN THE POOL WITH THE GRANDCHILD. GREAT BREAKFAST. VERY CLEAN.

I have stayed at the Hampton Inn several times. The best part of the hotel is the excellent service at the hotel. The staff and management makes you feel at home. They go out of the way to make you feel at home. I was with other colleagues staying there at the hotel and one of the colleague was celebrating his birthday, the management helped us with the surprise birthday dinner arrangement (which we had ordered out), and gifted a wine bottle for the celebration. At other times, we were celebrating Diwali, and the management made special sweets, and breakfast essentials (upma), outside the normal breakfast fast they serve. One of my colleague was on a all protein kosher diet, they would remember to give him his special breakfast of turkey links, etc. Amazing folks. And a great place. I highly recommend these folks.

Couldn't ask for better - maybe except the price but.....very nice stay

New Years Eve Overnighter. Great location. New, clean and very comfortable bed. Large walk-in shower. Only problem was able to hear guests in next room conversations too easily.

Emerald Ct Mentor OH

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.9 mi (4.6 km) from Mentor Civic Arena, Hampton Inn & Suites Cleveland Mentor is within a 5-minute drive of Mentor Marsh - Carol H. Sweet Nature Center. This 90-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

Hampton Inn & Suites Cleveland Mentor's 90 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and 32-inch LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Hampton Inn & Suites Cleveland Mentor, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 3

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Hampton Inn & Suites Cleveland Mentor

Everyone (6) Couples (2) Business (1) Family (3)
5
Partner Couples

I like a room and personal. The place is very nice and near the beach and arboretum

By , from Columbus, OH on Sep 8, 2020

4
Everyone

By on Nov 20, 2019

4
Everyone

By on Oct 6, 2019

Review comment responded on Oct 14, 2019

Dear Valued Guest, Thank you so much for taking the time to leave us a review. We are happy you enjoyed your stay here and welcome you back when you are in town next.

5
Everyone

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Dear Valued Guest, On behalf of the entire team, we would like to take a moment to thank you for the 5 star review. We are so happy you enjoyed your stay, and we welcome you to come and stay with us again on your future travels.

5
Family

Breakfast selection was great. Coffee was strong and just right for the morning. Grandkids loved the waffles and mini muffins.

By on Jul 9, 2019

Review comment responded on Aug 13, 2019

Dear Anonymous, We thank you so much for taking the time to leave us such a wonderful review. We are happy the coffee helped to perk you up and the grandkids got to enjoy our waffles. We hope you come back and stay with us again on your future travels.

2
Family with small children Business Business

Room does not have mini fridge or microwave. Very limited breakfast items.

By on Feb 17, 2019

5

hotel was clean and all were helpful and friendly.

Everyone

Great Experience and was in close proximity to my Customers in the AREA

By , from Durate CA on Apr 9, 2018

4

nice hotel near major employers

Everyone

Exceedingly clean and comfortable rooms, with good amenities.

By on Sep 26, 2016

5

best customer service i have ever seen

Everyone

Best Customer Service I have ever seen. The hospitality on this hotel is really good. Its really worth for the money i spent.

By on Jul 15, 2016

4

great pool

Family

HAD A GREAT TIME IN THE POOL WITH THE GRANDCHILD. GREAT BREAKFAST. VERY CLEAN.

By on Feb 9, 2015

Hampton Inn & Suites Cleveland Mentor

5675 Emerald Ct, Mentor, OH 44060
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