Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel with free breakfast, in the vicinity of Mentor Ice Arena

Choose dates to view prices

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Property amenity
Exterior
39-inch LCD TV with cable channels, TV, Netflix
Seasonal outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5660 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    ‪5 min drive‬
  • Lake Erie College
    ‪5 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪7 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪24 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 1 Double Bed, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 1 Double Bed

Studio, 1 King Bed with Sofa bed

  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 438 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 1 Double Bed

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 6
  • 1 Double Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Mentor

Residence Inn By Marriott Cleveland Mentor places you within 3 miles (5 km) of popular attractions like Mentor Ice Arena and Lake Erie College. This 3-star hotel has 96 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Headlands Beach State Park - 5 min drive - 3.1 miles
  • Lake Erie College - 5 min drive - 3.4 miles
  • Fairport Harbor Lakefront Park Beach - 7 min drive - 3.5 miles
  • Mentor Lagoons Nature Preserve - 7 min drive - 3.3 miles
  • Historic Kirtland - 14 min drive - 9.4 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Hotel with free breakfast, in the vicinity of Mentor Ice Arena
Residence Inn By Marriott Cleveland Mentor offers a gym, free WiFi in public areas, and a hot tub. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
39-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Kitchens, sofa beds, and refrigerators are other standard amenities. Housekeeping is available on request.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 100

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Hotel Mentor
Residence Inn Marriott Cleveland Mentor Hotel
Residence Inn Marriott Cleveland Mentor
Residence Inn By Marriott Cleveland Mentor Mentor
Residence Inn Marriott Cleveland Mentor Hotel
Residence Inn Marriott Cleveland Mentor
Hotel Residence Inn By Marriott Cleveland Mentor Mentor
Mentor Residence Inn By Marriott Cleveland Mentor Hotel
Hotel Residence Inn By Marriott Cleveland Mentor
Residence Inn Marriott Cleveland Hotel
Residence Inn Marriott Cleveland
Marriott Cleveland Mentor
By Marriott Cleveland Mentor
Residence Inn By Marriott Cleveland Mentor Hotel
Residence Inn By Marriott Cleveland Mentor Mentor
Residence Inn By Marriott Cleveland Mentor Hotel Mentor

Frequently asked questions

Is free cancellation available at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on Jun 29, 2025 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Residence Inn By Marriott Cleveland Mentor?

This hotel is located in Mentor, just steps from Atlas Cinemas Diamond Center 16. You'll also find Lake Erie and Headlands Beach State Park within a short drive.

Is parking available on site at Residence Inn By Marriott Cleveland Mentor?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn By Marriott Cleveland Mentor include a casino?

No, Residence Inn By Marriott Cleveland Mentor doesn't have a casino.

Will I find an indoor pool at Residence Inn By Marriott Cleveland Mentor?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

Is Residence Inn By Marriott Cleveland Mentor a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Does Residence Inn By Marriott Cleveland Mentor have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Residence Inn By Marriott Cleveland Mentor feature a restaurant that includes a breakfast menu?

Residence Inn By Marriott Cleveland Mentor offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn By Marriott Cleveland Mentor allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn By Marriott Cleveland Mentor for a fee of USD 5.00 per accommodation, per day. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Residence Inn By Marriott Cleveland Mentor?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Residence Inn By Marriott Cleveland Mentor?

The closest major airport to Residence Inn By Marriott Cleveland Mentor is Cleveland, OH (CGF-Cuyahoga County), which is 17.6 mi away (22 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 25.3 mi away (33-minute drive).

Can I book a room with a balcony at Residence Inn By Marriott Cleveland Mentor?

No, at Residence Inn By Marriott Cleveland Mentor, there aren't any guestrooms that list a balcony.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 344 reviews
Rating 8 - Good. 74 out of 344 reviews
Rating 6 - Okay. 22 out of 344 reviews
Rating 4 - Poor. 9 out of 344 reviews
Rating 2 - Terrible. 7 out of 344 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

JIJING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friday night in Cleveland!

Perfect for us! Great location with lots of good restaurants and shops around it.
Stayed 1 night in Jan 2025

4/10 Poor

Jasinta

Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. The room was a great size and the bed was extremely comfortable. The bathroom door wouldn't close, not a huge deal for our family, just was annoying. Breakfast was nice a d had some different options
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service, service, service.

The most amazing thing about this hotel was the staff! Cudos to them all!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also, had a nice breakfast that was included. Staff were welcoming and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Toni

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SONDRA KING

Liked: Cleanliness, staff & service, room comfort

Ok

Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly and worth the price.
Stayed 1 night in Sep 2024

6/10 Okay

Roxy

Disliked: Amenities
Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The sofa bed for this property is very uncomfortable. The mattress is so thin that it feels like you just have a sheet over the springs. Overall the couch didn’t look cared for. There were stains on the cushions.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Stayed 6 nights in Jun 2024

8/10 Good

Gizella

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility friendly employees. Walkable to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean, comfortable room
Stayed 1 night in Jul 2024