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Residence Inn By Marriott Cleveland Mentor

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Property amenity
Seasonal outdoor pool
39-inch LCD TV with cable channels, TV, Netflix
Business center
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Huntington Bank Field
    ‪39 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Fireplace

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 438 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Double Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

39-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)
  • 438 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Mentor

Residence Inn By Marriott Cleveland Mentor places you within a 10-minute drive of popular sights such as Lake Erie College and Mentor Ice Arena. This 3-star hotel has 96 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 2 min walk - 0.1 miles
  • Headlands Beach State Park - 5 min drive - 4.0 miles
  • Huntington Bank Field - 39 min drive - 30.5 miles
  • Rock and Roll Hall of Fame - 40 min drive - 30.5 miles
  • Progressive Field - 42 min drive - 31.4 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 46 min drive

Restaurants

  • ‪El Taco Macho - ‬6 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor offers a 24-hour gym, free WiFi in public areas, and a hot tub. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
39-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is free cancellation available at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on May 17, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Residence Inn By Marriott Cleveland Mentor?

This hotel is located in Mentor, just steps from Atlas Cinemas Diamond Center 16. You'll also find Lake Erie and Mentor Lagoons Nature Preserve within a short drive.

Is there parking available at Residence Inn By Marriott Cleveland Mentor?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Residence Inn By Marriott Cleveland Mentor include a casino?

No, Residence Inn By Marriott Cleveland Mentor doesn't have a casino.

Will I find an indoor pool at Residence Inn By Marriott Cleveland Mentor?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

Is Residence Inn By Marriott Cleveland Mentor a good place to stay for couples?

Amenities that appeal to couples at this hotel include Hulu, a kitchen, and free wired internet.

Are there hot tubs at Residence Inn By Marriott Cleveland Mentor?

No, this hotel doesn't have a spa tub.

Does Residence Inn By Marriott Cleveland Mentor feature a restaurant that includes a breakfast menu?

Residence Inn By Marriott Cleveland Mentor offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn By Marriott Cleveland Mentor allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn By Marriott Cleveland Mentor for a fee of USD 5.00 per accommodation, per day. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Residence Inn By Marriott Cleveland Mentor?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Residence Inn By Marriott Cleveland Mentor?

The closest major airport to Residence Inn By Marriott Cleveland Mentor is Cleveland, OH (CGF-Cuyahoga County), which is 17.6 mi away (26 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 25.4 mi away (35-minute drive).

Are there rooms with balconies at Residence Inn By Marriott Cleveland Mentor?

No, there aren't any guestrooms at Residence Inn By Marriott Cleveland Mentor that offer a balcony.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 418 reviews
Rating 8 - Good. 89 out of 418 reviews
Rating 6 - Okay. 29 out of 418 reviews
Rating 4 - Poor. 10 out of 418 reviews
Rating 2 - Terrible. 9 out of 418 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 2 nights in Apr 2026

10/10 Excellent

Marvin

Stayed 1 night in Jan 2026

10/10 Excellent

Nina

Business traveler
Liked: Staff & service, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Alecia

Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness
Good property, good location, fair pricing. Breakfast was good and had lots of variety, rooms were big but getting a little dated and getting worn.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Lora Maureen

Liked: Cleanliness, staff & service, amenities
We always stay here during our drive from St. Louis to the Syracuse area. We are so happy that we found you! Everyone is always so very welcoming and hospitable. The rooms are so clean, cozy, spacious and reasonable. We always rest very well, prior to getting up early the next day and resuming the rest of our drive. We adore Noosa Bistro across the street! We often get up before the breakfast area opens; however, the workers there are always so very kind and gracious. They offer us coffee, of course, and then ask if we wish to take anything with us to eat as we prepare to hit the road. Thank you for always going the extra mile. We highly recommend and will certainly be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Stayed 4 nights in Oct 2025

6/10 Okay

Mark, Saint Charles

Business traveler
The room was significantly degraded from past visits. The toilet ran every five minutes and when brought to the attention of the staff, it wasn't corrected. The cabinets were well worn and in need of repair. During the every other day room cleanings, the dishes weren't cleaned, the wastbasket wasn't emptied and the coffee wasn't refilled.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Amenities
Everything was ideal for what we needed
Stayed 2 nights in Nov 2025

10/10 Excellent

Memory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, room was clean and quiet. Pillows were very comfortable. We had our dog and they were very accommodating of her. The breakfast was good and checkout was simple. Overall was great experience. Location and up keep of the facilities was nice also.
Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Stayed 2 nights in Oct 2025

8/10 Good

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waffle machine was broken. No fresh eggs, only a quiche which was burnt. Breakfast needed to improve.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Solid choice

Solid choice, good location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms here are great really big with a proper work area
Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Amenities, property conditions & facilities
Huge space! Very nice hotel in good location. Very quiet
Stayed 1 night in Sep 2025

8/10 Good

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

mark, Saint Charles

Liked: Cleanliness, staff & service, property conditions & facilities
nice and accessible
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service
The room was dated and dingy for the price. The non-refundable pet fee for our cat was $115 for just a one-night stay, which felt excessive. On top of that, the front desk staff wasn't very friendly. Overall, not worth the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dean

Stayed 1 night in Aug 2025

6/10 Okay

Krizia

Stayed 1 night in Aug 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe location and it had an outdoor pool that was fabulous
Stayed 3 nights in Jul 2025

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