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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property
Suburban hotel in Mentor with free parking

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Desk, laptop workspace, iron/ironing board, free WiFi
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Property amenity
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5650 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    ‪5 min drive‬
  • Lake Erie College
    ‪6 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪8 min drive‬
  • Cleveland, OH (CGF-Cuyahoga County)
    ‪25 min drive‬

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Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mentor

Extended Stay America Select Suites - Cleveland - Mentor places you next to Atlas Cinemas Diamond Center 16 and within a 3 miles (5 km) of Mentor Marsh - Carol H. Sweet Nature Center. This 117-room hotel welcomes guests with in-room amenities like kitchens, dining areas, and sitting areas.

What's nearby

  • Headlands Beach State Park - 5 min drive - 3.3 miles
  • Lake Erie College - 6 min drive - 3.1 miles
  • Fairport Harbor Lakefront Park Beach - 8 min drive - 3.7 miles
  • Mentor Lagoons Nature Preserve - 8 min drive - 3.6 miles
  • Historic Kirtland - 14 min drive - 9.7 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 41 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Suburban hotel in Mentor with free parking
Guests of Extended Stay America Select Suites - Cleveland - Mentor enjoy free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Other standard amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Exterior

Red Roof Inn Cleveland - Mentor/ Willoughby

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Frequently asked questions

Is a free cancellation option available at Extended Stay America Select Suites - Cleveland - Mentor?

Extended Stay America Select Suites - Cleveland - Mentor offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Extended Stay America Select Suites - Cleveland - Mentor?

This hotel is located in Mentor, just steps from Atlas Cinemas Diamond Center 16. You'll also find Lake Erie and Headlands Beach State Park within a short drive.

Is there parking available at Extended Stay America Select Suites - Cleveland - Mentor?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Extended Stay America Select Suites - Cleveland - Mentor feature a casino?

No, Extended Stay America Select Suites - Cleveland - Mentor doesn't have a casino.

Is there an indoor pool at Extended Stay America Select Suites - Cleveland - Mentor?

No, there is no indoor pool at this hotel.

Does Extended Stay America Select Suites - Cleveland - Mentor have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Select Suites - Cleveland - Mentor have a restaurant with a breakfast menu?

No, Extended Stay America Select Suites - Cleveland - Mentor doesn't have a restaurant that serves breakfast.

Does Extended Stay America Select Suites - Cleveland - Mentor allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Extended Stay America Select Suites - Cleveland - Mentor for a fee of USD 25 per pet, per night.

Does Extended Stay America Select Suites - Cleveland - Mentor have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Extended Stay America Select Suites - Cleveland - Mentor?

The closest major airport to Extended Stay America Select Suites - Cleveland - Mentor is Cleveland, OH (CGF-Cuyahoga County), which is 17.7 mi away (23 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 25.5 mi away (34-minute drive).

Can I book a room with a balcony at Extended Stay America Select Suites - Cleveland - Mentor?

No, there aren't any guestrooms with balconies at Extended Stay America Select Suites - Cleveland - Mentor.

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 126 out of 591 reviews
Rating 8 - Good. 127 out of 591 reviews
Rating 6 - Okay. 111 out of 591 reviews
Rating 4 - Poor. 91 out of 591 reviews
Rating 2 - Terrible. 136 out of 591 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Traveled with partner
Disliked: Amenities
Nothing to like. Filthy room, filthy floors. Putrid smells in hallways and elevator. The bed/mattress was the most uncomfortable sleeping apparatus i have ever encountered, and I’ve actually slept outside on rocks a few times in my life. The heater sounded like an old steel mill blast furnace that was ready to explode every time it kicked on. We left a 6:00 am, we literally couldn’t get out fast enough.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check in desk. Could not get room keys that worked for the room door. Had to be let into the room by staff and leave the door propped open if we wanted to leave room. Will never return
Stayed 1 night in Apr 2025

10/10 Excellent

Neonia

Stayed 1 night in Feb 2025

8/10 Good

Edwin

Liked: Staff & service
It was ok .. until some kid was screaming continuously off and on for hours throughout the night
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

Bathroom was dirty, kitchen had leftover onions, it was unbearably hot even though we turned the heat off. Bed kept moving. Two nights and we got zero sleep.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here if you want rest. The walls were thin and floors poorly insulated. Noise all night long. Beds (mattresses/frames) were so very cheap and too thin. The bed frame bars dug into us and there was no comfort found. Beyond this, no basic amenities were offered, like hand soap. No soap or anything in the entire room… Cannot imagine who would extend their stay here. Front desk was non-existent so we couldn’t fix our situation.
Stayed 1 night in Feb 2025

8/10 Good

J.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the front desk staff was attentive, courteous and extremely helpful. .
Stayed 1 night in Jan 2025

8/10 Good

Cody

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms have been renovated, but not super clean (there were the remnants of a white owl someone had freaked in the trash when we got there, walls slightly dirty, bathroom floor is peel and stick that is more Peel than stick, etc). Beds are very firm. Tv was very dim. Positives are quick booking and check in, tv had Netflix that you could log into, nice staff, easy parking, on-site laundry. Make sure you freeze your own ice in the trays because we couldn’t find an ice maker!
Stayed 1 night in Feb 2025

4/10 Poor

Todd

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

angella

Stayed 3 nights in Jan 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2025

4/10 Poor

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a red roof inn

Dirty floors
Stayed 3 nights in Jan 2025

10/10 Excellent

angella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Parker

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find someplace else

I've stayed here a few times on the first floor and it was pleasant and clean. This time, I was put on the second floor and one of the ladies at the front desk was very rude to not only myself (because the key cards only work 50% of the time if you're lucky) and I had to have her re-do my card. The first night, the noise, rap music and arguing went on until 3:45am... when I would pound on the wall to have them quiet down, they'd turn the music up louder until I had to have someone go in the middle of the night to tell them to quiet down... I had to be up at 6 for work. The second night, there wasn't music next door, but banging, slamming and what sounded like a couple fighting and shoving each other around at 1am. I had someone ask me for money in the hallway...and then had an older gross lady ask me if I wanted to come to her room and "party"....and the entire hall reeked of weed and there were puppy potty pads in the hallway. Unfortunately, I don't think I will be staying there anymore.
Stayed 2 nights in Dec 2024

2/10 Terrible

Aurora

Disliked: Property conditions & facilities, room comfort

Extremely disappointed!!!😞

Power went out about 15 minutes after getting here. I understand that they can't control that but they made absolutely no attempts to let me know what what was going on. When it finally came back on the heater no longer turn on, at all. Room was colder than being outside and it was hard to get a hold of anyone. Finally after dealing with this for almost 4 hours total I was finally switched rooms with one that the heat was function extremely disappointed considering I was staying at an extended stay in a different city and the room was actually cheaper than the one that I was currently staying in!! I did file a formal complaints but all I was told is that it would take up to 48 hours to hear back anything from my complete that doesn't give me a warm fuzzy feeling!!
Stayed 2 nights in Dec 2024

8/10 Good

katalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Dj

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms have a full size refrigerator and stove top. Its clean. The early morning staff are kind of mean but its not like you need them much. Well hope not. The cable is cool. You can sign in to your streaming services on the tv in your room.
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find entrance in the dark. Dark road entrance. Lady who checked me in was very nice. Gave me insite to getting savings as I explained many trips to Cleveland clinic
Stayed 1 night in Nov 2024

2/10 Terrible

Daleaya

Disliked: Staff & service, property conditions & facilities
No remote the whole time I was there plus staff is never available
Stayed 1 night in Nov 2024

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny

The bed was so tiny 2 adults could not stay there. We left early due to the noise and lack of cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

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