Overall clean but some areas need to be fixed up from normal wear and tear.
Everything within the hotel’s ability to control was decent. The only problem was the room occupants above us were very noisy. Floors and walls are thin.
Breakfast tables did not get cleaned off regularly. I asked for some wipes to clean the table and the staff didn't even offer to take care of it, which was strange! Otherwise, great property and great location, staff were also friendly.
It was clean. The staff stayed busy making sure of that.
Our big room, friendly staff, and it has a pool table in the lobby
Very clean, excellent breakfast, super friendly staff, easy check in
Very clean and very helpful very was very nice the staff was able to help me 24 hour hospital
First time staying at this concept. It's a little on the "modern" side with some different decor and layout. Overall, had a comfortable stay.
The Beach Waterpark is within a 5-minute walk of Tru by Hilton Mason Kings Island while other popular sites like Lindner Family Tennis Center are within a mile (2 km). This 100-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet. Beds sport premium bedding and pillow menus. Refrigerators, free local calls, and safes are also standard. Housekeeping is available on request.
Built in 2019, the brand new Tru by Hilton Mason Kings Island offers an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Overall clean but some areas need to be fixed up from normal wear and tear.
Everything within the hotel’s ability to control was decent. The only problem was the room occupants above us were very noisy. Floors and walls are thin.
Breakfast tables did not get cleaned off regularly. I asked for some wipes to clean the table and the staff didn't even offer to take care of it, which was strange! Otherwise, great property and great location, staff were also friendly.
It was clean. The staff stayed busy making sure of that.
Thank you for your recent stay!
Our big room, friendly staff, and it has a pool table in the lobby
Very clean, excellent breakfast, super friendly staff, easy check in
Thank you so much for being our guest here at the new Tru by Hilton Kings Island we look forward to having you back again soon!
Very clean and very helpful very was very nice the staff was able to help me 24 hour hospital
Thank you so much for being our guest here at the new Tru by Hilton Kings Island we look forward to having you back again soon!
First time staying at this concept. It's a little on the "modern" side with some different decor and layout. Overall, had a comfortable stay.
Thank you so much for being our guest here at the new Tru by Hilton Kings Island we look forward to having you back again soon!
I do apologize about that, we always try to keep the tables wiped down and I am sorry this happen to you!