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Recent guest reviews

I love the staff friendliness and cleanliness of the hotel

N/a

exsellent

Overall good experience. I do wish they would have had a double queen room with fold out couch. I would have paid more for it, but I couldnt be too picky it was available last minute.

Hotel and staff were great. Swimming pool area was a bit stinky and pool was in so so shape.

Clean and comfortable

The room design is good for a single traveler. For a couple or family there is no door to separate the sink area from where the bed is or the couch. The bathroom is tiny resulting in no privacy from others in the room.

Love the hotel. It was very clean, the receptionist were so sweet. Will definitely book this hotel next time I’m in Cincinnati,Ohio

The staff was excellent in dealing with a special need.

System was down and they never could get the key to my room to actually function. Tried twice, but just chalked it up to the year that is 2020. But most importantly, there was zero mention at time of booking or at check in that there would be a scaled down version of breakfast offerings—are we just supposed to assume these sort of things now? I took four hard boiled eggs as my keto breakfast and disappointingly slinked off for the day. However, all that considered, it's still a nice property and conveniently close to everything you could ever want or need in Mason, Ohio.

Great room. Nice and helpful staff. Gran and go breakfast was ok. Nothing hot. Not many healthy options.

The staff were very friendly, it was a great location.

Very nice. All the staff was very friendly and helpful. The bed were actually comfortable.

Easy to find and staff was friendly. The pool is amazing.

The breakfast was very nice. The two people working it were incredible. Their customer service was impeccable.

Natorp Blvd Mason OH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel places you within a 15-minute drive of popular attractions such as Kings Island and Kenwood Towne Centre. This 127-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, sitting areas, and microwaves.


Property features

Guests of Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Standard Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Standard Room

1 Twin Bed | Sleeps 2

Guest reviews for Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Everyone (23) Couples (4) Family (7)
2
Family

I love the staff friendliness and cleanliness of the hotel

By , from Cincinnati on Oct 29, 2022

4
Family with small children

N/a

By on Sep 6, 2022

4
Everyone

By on Apr 24, 2022

5
Family with small children

exsellent

By on Feb 24, 2022

Review comment responded on Feb 24, 2022

Thanks for the amazing rating, Dilorom! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Cincinnati Northeast!

5
Everyone

By on Jan 24, 2022

4
Family

Overall good experience. I do wish they would have had a double queen room with fold out couch. I would have paid more for it, but I couldnt be too picky it was available last minute.

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and are glad you enjoyed your time with us. On behalf of myself and staff, we look forward to hosting you again in the future!

4
Everyone

By on Jul 3, 2021

Review comment responded on Jul 14, 2021

Thank you for your review of the hotel

5
Family with small children

Hotel and staff were great. Swimming pool area was a bit stinky and pool was in so so shape.

By on Jun 7, 2021

Review comment responded on Jun 9, 2021

Thank you for your review of the hotel.

5
Friends

Clean and comfortable

By on May 26, 2021

Review comment responded on Jun 9, 2021

Thank you for your great review. We look forward to seeing you again in the future.

2
Partner Couples Business Business

The room design is good for a single traveler. For a couple or family there is no door to separate the sink area from where the bed is or the couch. The bathroom is tiny resulting in no privacy from others in the room.

By , from Atlanta on Feb 2, 2021

Review comment responded on Feb 4, 2021

Though there is not a door to separate the sink area our rooms are very spacious with the extra sitting area and a couch that pulls out to be a sleeper sofa. We look forward to your return.

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

5070 Natorp Blvd, Mason, OH 45040
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