Front desk clerk was not friendly. She spent more time joking with her fellow employee behind the desk than helping my daughter and I.
Well for starters there was a soccer tournament going on and the hotel was completely booked with nothing but a bunch of loud kids running around everywhere. Our room was 78 degrees inside and they told us there was nothing they could do and the hotel was sold out so they gave us a fan. The toilet was clogged when we got there and stayed clogged. For the price that I had to pay everything was completely unacceptable mainly the 78 degree room. It made for a very uncomfortable sleep. I will never return to this hotel again.
Great room. Comfortable bedding. Very clean and new.
Staff was great and the room was very clean and comfortable. Would recommend.
Nice indoor and outdoor pool options, good gym facility, great lobby and bar
Close to park, everything close by
Good location. Accessible to restaurants and soccer fields.
Nice property. Was lacking some amenities due to COVID-19...restaurant, bar closed, coffee shop. Don’t see why those can’t open now but at least the rates are down because of this. We enjoyed are stay at this lovely property. Thank you!
Amazing hotel ! We tried to get a late dinner and drinks at the restaurant and bar. The bar was very full and we sat at a table for about 15 minutes and no one noticed us so we went elsewhere. Other than that no complaints and we will be back !!
I loved the room an the indoor an outdoor pool I would return again
Everything was nice. There was a lot going on while we stayed for one night but the hotel accomadated everything. Very nice.
Located 1 mi (1.6 km) from Deerfield Towne Center, Marriott Cincinnati Northeast is within a 10-minute drive of other popular attractions like The Golf Center. This hotel has 306 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find WiFi and 49-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available.
Marriott Cincinnati Northeast features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Front desk clerk was not friendly. She spent more time joking with her fellow employee behind the desk than helping my daughter and I.
Jim, we are truly disappointed by your comments regarding our service, as our goal is to provide warm and attentive hospitality at every opportunity. We appreciate you sharing your experience with us and we will be discussing this as a teachable moment with our team. Please allow us a second chance to make a better impression.
Well for starters there was a soccer tournament going on and the hotel was completely booked with nothing but a bunch of loud kids running around everywhere. Our room was 78 degrees inside and they told us there was nothing they could do and the hotel was sold out so they gave us a fan. The toilet was clogged when we got there and stayed clogged. For the price that I had to pay everything was completely unacceptable mainly the 78 degree room. It made for a very uncomfortable sleep. I will never return to this hotel again.
Jason, it is clear our team was amiss in addressing your concerns properly and for that, I apologize. We will certainly handle this further internally so we do not fall short for our valued guests in the future. We can appreciate your frustration, but we ask for your reconsideration. I am confident we can offer you the peaceful and comfortable accommodations you deserve.
Great room. Comfortable bedding. Very clean and new.
We strive to provide the utmost comfort for our guests, Paul, and are delighted to see that this was exactly your experience! Thank you for the five-star review. We look forward to greeting you again soon at Marriott Cincinnati Northeast!
Staff was great and the room was very clean and comfortable. Would recommend.
We love to create lasting memories and are thrilled you enjoyed your stay with us at Marriott Cincinnati Northeast. Your recommendation and positive words for our hotel are truly valued and we can't wait to welcome you back again.
Nice indoor and outdoor pool options, good gym facility, great lobby and bar
We can't think of a more wonderful review for the Cincinnati Marriott Northeast and we want to thank you for sharing your kind remarks! It's wonderful to know that our refreshing amenities exceeded your expectations. We are grateful for your five-star rating and we'd love the chance to welcome you back soon!
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!
Close to park, everything close by
It was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We hope it won't be too long before welcoming you back to Marriott Cincinnati Northeast.
Good location. Accessible to restaurants and soccer fields.
Thank you for letting us know how much you enjoyed your stay at our hotel and its close proximity to local attractions and restaurants. We would love to welcome you back to our hotel for another pleasant stay.
Laura, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!