Restaurant was next door. Hot breakfast in the morning. I showed up and the front desk clerk walk up behind the desk with his finger jammed up his ear. Two minutes later he asked for my credit card and ID. NASTY! Walked in the lobby bathroom. NASTY! No paper towels either. I brought it to the attention of clerk at desk and he offered me facial tissues. As for the room…. Room appeared to be clean except dust on shelves in bathroom, soap dish in shower was loaded with soap scum… I went to the pool area. My eyes were burning in minutes which I’ve read is urine mixing with the chlorine. NASTY! Definitely wouldn’t consider staying here again!
The bed was hard
i will not be back. didnt like it. it was as clean as i hoped would been pictures was deceiving.
When we checked in and went to our room we were quite surprised to find the room was not vacant. They gave us a room that was occupied by other's
The bed was very comfortable and the room could be Very dark
Elevator seems to have been broken for quite some time thus requiring us to walk up 4 flights. Trash in hallways, no room service and we couldn’t find the breakfast that was advertised. Broken bathroom fan. And the first room smelled of mold. It is not a great property that is worthy of the LaQuinta brand.
There was no continental breakfast as the website says. There was a birthday party in the pool area and the kids made a huge mess of the entire room. The next morning I came down to soak in the hot tub and absolutely nothing had been cleaned up from the night before. That means they didn’t check or clean the pool and hot tub. There was pizza boxes, empty bottles and paper all over the place. I was already disappointed about no breakfast, but the pool area was just nasty. Management needs to do a better job.
The access to the hotel was very easy to get to. The elevator stopped working while we were in it. Other people said this had happened before. So we started using the stairs and there was food on the stairs for the 3 days that we were there nobody had cleaned the stairs. We didn’t get our room cleaned or new towels. I would not recommend this hotel.
Was great! For the price we were shocked at how clean and nice the staff was
After just a few minutes of being in the room after checking in, staff opened the door without knocking. There was no apology, just said that they needed to check the sink. The staff does not greet or compliment customers. The property only has 1 small elevator. The hotel otherwise is typical of what you’d expect for the price. The King Deluxe suite was spacious and comfortable. Parking was easy and the location is great for the area.
It was a regular room beds are a little to high in height. The rooms were very clean. Fresh towels everyday. Great breakfast to start off the day! Food area was spotless! Market room to purchase for something you forgot, or for food you can micro wave in your room is a great idea! Our room #402 needed some repairs around tub. The carpet in hallway to the room was dirty and needed vacuuming. our last morning there, the elevator broke down. No note was written on The 4th floor elevator saying that it was broken. We had to walk down the stairs. I went to tell front desk that elevator was broken and there was a sign on lobby elevator - broken. should have had on all the floors that it was broken!
Nice location, Plenty of restaurants in the area, nice staff, Enjoyed the stay.
Someone at the front desk charged my my card to another guest room.
Great location and friendly staff. Room was clean and comfortable
The hot tub was actually working! The pool was nice too.
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason places you within a mile (2 km) of Governor's Plaza and Deerfield Towne Center. This 90-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and free local calls are other standard amenities.
La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason offers an indoor pool, free WiFi in public areas, and a spa tub. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a meeting room, and express check-out.
Restaurant was next door. Hot breakfast in the morning. I showed up and the front desk clerk walk up behind the desk with his finger jammed up his ear. Two minutes later he asked for my credit card and ID. NASTY! Walked in the lobby bathroom. NASTY! No paper towels either. I brought it to the attention of clerk at desk and he offered me facial tissues. As for the room…. Room appeared to be clean except dust on shelves in bathroom, soap dish in shower was loaded with soap scum… I went to the pool area. My eyes were burning in minutes which I’ve read is urine mixing with the chlorine. NASTY! Definitely wouldn’t consider staying here again!
The bed was hard
i will not be back. didnt like it. it was as clean as i hoped would been pictures was deceiving.
When we checked in and went to our room we were quite surprised to find the room was not vacant. They gave us a room that was occupied by other's
The bed was very comfortable and the room could be Very dark
Elevator seems to have been broken for quite some time thus requiring us to walk up 4 flights. Trash in hallways, no room service and we couldn’t find the breakfast that was advertised. Broken bathroom fan. And the first room smelled of mold. It is not a great property that is worthy of the LaQuinta brand.
There was no continental breakfast as the website says. There was a birthday party in the pool area and the kids made a huge mess of the entire room. The next morning I came down to soak in the hot tub and absolutely nothing had been cleaned up from the night before. That means they didn’t check or clean the pool and hot tub. There was pizza boxes, empty bottles and paper all over the place. I was already disappointed about no breakfast, but the pool area was just nasty. Management needs to do a better job.
The access to the hotel was very easy to get to. The elevator stopped working while we were in it. Other people said this had happened before. So we started using the stairs and there was food on the stairs for the 3 days that we were there nobody had cleaned the stairs. We didn’t get our room cleaned or new towels. I would not recommend this hotel.
