Skip to main content
Beginning of main content

Recent guest reviews

Very nice place to stay. Room was clean and we had a decent amount of space.

The hotel and staff were amazing. Staff help me out 100% of the way. And the pool is great.

We were totally satisfied. It is a new facility and everything is fine. The breakfasts are also excellent.

hotel was very quiet. Great location. Staff was very nice and professional.

Loved the cleanliness of our room and the public areas. Great location for restaurants too!

I have stayed at this hotel on multiple occasions but it has been a year since I had returned. I have always been a HHonors member and prefer their properties. This location was subpar at best. The staff was courteous but my room was not clean. I found toenail clippings all along one side of the bed. I had a double queen and one bed had a giant sunk in hole on the L side. It was most uncomfortable. Rather than complain I moved to the other bed... same issue! I don't think the matteresses are new and they don't flip or switch them in any way. So unfortunate.

Had a great night sleep on an adjustable bed. Clean room and friendly check in.

The hotel was inviting and beautiful...the room was clean and roomy...the small complaint that I had was that the mini refrigerator in the room made a constant loud humming noise which was annoying...however, it could have been resolved if I contacted the front desk but I was too lazy. I will stay here again

Hotel was in a great location and had great service.

The room was really nice, when I arrived from making reservations my name was on the card which holds the key cards to the room which I thought was awesome. It made me feel like I was important and that they cared that I took time to spend my money at their hotel. It was really nice!!!

The room was stuffy. What most hotels have as continental breakfast... was $9.95. There was not an extra blanket in the room, and when we called the front desk for one, the one they brought was in terrible condition.

We enjoyed our stay at this hotel. The staff was freindly and the hotel was clean. The location was great near kings iland,shopping and local entertainment.

The front desk clerk [...] was very unfriendly. The rooms and hotel was nice but the beds that they advertise as being comfortable sleep adjustment beds, were very hard even on the softest setting. I am definitely glad I did not pay full price for the room. I would NOT recommend.

Natorp Blvd Mason OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Deerfield Towne Center, Hilton Garden Inn Cincinnati-Mason is within 2 miles (3 km) of Governor's Plaza. This 3-star hotel has 110 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee each morning from 7 AM to 11 AM.


Rooms

The 110 accommodations feature sitting areas. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, microwaves, and coffee makers are also standard.


Property features

At Hilton Garden Inn Cincinnati-Mason, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-out.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hilton Garden Inn Cincinnati-Mason

Everyone (8) Couples (2) Family (3) Other (1)
5
Everyone

By on Jan 18, 2020

5
Family

Very nice place to stay. Room was clean and we had a decent amount of space.

By on Jun 11, 2019

Review comment responded on Jul 30, 2019

Thank you for the review! We look forward to your next visit! Regards, Brad Mahaffey

5

wonderful hotel

Everyone

The hotel and staff were amazing. Staff help me out 100% of the way. And the pool is great.

By , from atlanta,ga on Apr 8, 2018

Review comment responded on Apr 16, 2018

Wow- Thank you, Jamie for your kind words! My team will be thrilled when I share this feedback with them!! We hope to see you again should your travels bring you back to the area!!

5
Everyone

We were totally satisfied. It is a new facility and everything is fine. The breakfasts are also excellent.

By , from San Bernardino CA on Mar 28, 2018

Review comment responded on Apr 16, 2018

Rab, we love hearing from our guests, the team here will be thrilled when I share this review with them! Thank you for your kind words, we look forward to seeing you again!!!

5

great

Everyone

hotel was very quiet. Great location. Staff was very nice and professional.

By on Oct 2, 2017

5

great hotel

Everyone

Loved the cleanliness of our room and the public areas. Great location for restaurants too!

By , from McDonough, GA on May 23, 2017

Review comment responded on Jul 21, 2017

Thank you for staying with us and for giving us 5-Stars. Thank you for the kind review about our housekeeping department. Our housekeeping team works very hard to keep our hotel clean for our guests. I will share your comments with the team as sometimes their hard work goes unrecognized by our guests.

2

nice location but needs to be upgraded

Everyone

I have stayed at this hotel on multiple occasions but it has been a year since I had returned. I have always been a HHonors member and prefer their properties. This location was subpar at best. The staff was courteous but my room was not clean. I found toenail clippings all along one side of the bed. I had a double queen and one bed had a giant sunk in hole on the L side. It was most uncomfortable. Rather than complain I moved to the other bed... same issue! I don't think the matteresses are new and they don't flip or switch them in any way. So unfortunate.

By , from Austin, Tx on Feb 18, 2017

4

interesting adjustable bed

Everyone

Had a great night sleep on an adjustable bed. Clean room and friendly check in.

By , from Rochester, NY on Apr 24, 2016

5
Everyone

The hotel was inviting and beautiful...the room was clean and roomy...the small complaint that I had was that the mini refrigerator in the room made a constant loud humming noise which was annoying...however, it could have been resolved if I contacted the front desk but I was too lazy. I will stay here again

By on Apr 10, 2016

Review comment responded on Apr 14, 2016

Thank you for taking the time to write a review about our property. We appreciate you selecting our hotel and we hope that you will stay again next time your travels bring you to the Mason area.

4

weekend getaway

Couples

Hotel was in a great location and had great service.

By on May 27, 2015

Hilton Garden Inn Cincinnati-Mason

5200 Natorp Blvd, Mason, OH 45040
url importing http://www.orbitz.com/Cincinnati-Hotels-Hilton-Garden-Inn-Cincinnati-Mason.h2853269-p2.Hotel-Reviews
There was an error importing /Cincinnati-Hotels-Hilton-Garden-Inn-Cincinnati-Mason.h2853269-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cincinnati-Hotels-Hilton-Garden-Inn-Cincinnati-Mason.h2853269-p2.Hotel-Reviews