Great
The hallways were dark, dirty and smelled awful. The room was clean and did not have the smell of the hallways. We had no hot water in our shower! The carpets in the room looked very dingy. The pillows were amazing!
Close proximity to King’s Island
Staff and location excellent!
Clean, close to food and kings island.
Slept real good, breakfast was pretty good but no waffles because of pandemic.
I liked the friendliness of the check in staff. The pool could be a little bigger with a hot tub
The property is older and not as nice as we had hoped. The service at the desk was not very helpful. I asked upon check in if we could pay cash. I was told yes we could when checking out. Next morning, the same employee told me sorry my card had already been charged. Personally, we will spend extra money next time to stay in a nicer facility.
I loved the breakfast. There were so many choices. The couch was a nice touch. It was clean. The parking wasn’t super great. I had to park around the building and walk around, but other than that it was a great price and experience. The pool is small, but it is inside. There was only one small trash can in the room. It had build in USB plugs. The blankets were clean, white, smooth and plush. Nice desk to sit at. Over all this place was an A+.
Staff was friendly, stay was comfortable. Would stay again!!
Everything about this hotel exceeded my expectations. The staff, the cleanliness, the recent upgrades, the pool.
We stayed at this hotel twice for two different volleyball tournaments. Due to Kings Island being open during the second visit, the price was a bit higher. The room was clean & comfortable. The girls complained about the pool having hair in it & needing cleaned. They had a nice continental breakfast in the morning as well.
This hotel was priced great! And the location was very convenient for our trip to Kings Island.
Friendly staff, clean room, delicious breakfast Slow elevator, but no big problem. We enjoyed being so close to king's island. Many dining options next door plus gas station
Hotel was clean & comfortable. We visited Kings Island 2 days & this hotel was the perfect place to stay. Less than a mile, we could see the large attractions from our room. Would stay here again
Located within a mile (2 km) of Beach Waterpark, Comfort Suites Mason near Kings Island is within 2 miles (3 km) of Kings Island. This 79-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
All 79 recently renovated accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
At Comfort Suites Mason near Kings Island, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Great
The hallways were dark, dirty and smelled awful. The room was clean and did not have the smell of the hallways. We had no hot water in our shower! The carpets in the room looked very dingy. The pillows were amazing!
Dear Guest, Thank you for taking the time to write a review in regard to your recent stay at our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. However, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Mason.
Close proximity to King’s Island
Dear Guest, Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason. I’m glad that you found our location convenient. Also, I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Being the closest hotel to Kings Island Park, we love hosting our Kings Island families every year, year after year! We look forward to having you back the next time you visit Kings Island Park!
Staff and location excellent!
Dear Guest, Thank you so much for taking time out of your busy day to share some of your thoughts about your recent stay at the Comfort Suites Kings Island - Mason. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to continue to deliver exceptional customer service. We look forward to hosting you and the family again the next time your travels take you to the greater Cincinnati area.
Clean, close to food and kings island.
Dear Guest, , Thank you for taking the time to give us your feedback about your stay at the Comfort Suites Kings Island - Mason. I am glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. I am looking forward to having you again as a guest in our hotel.
Dear Traveler, Thank you very much for the 5 out of 5 rating. We are delighted that your experience at the Comfort Suites Kings Island - Mason was exactly what you were expecting. The next time your travels bring you our way we hope to see you again!
Slept real good, breakfast was pretty good but no waffles because of pandemic.
Dear Don, Thank you for choosing Comfort Suites - Kings Island for your recent stay in Mason. We appreciated your feedback, as this is incredibly valuable to us and it best evaluates our product and services offerings. We do look forward to welcoming you once again in the near future. I apologize about the breakfast selection being a bit minimal due to COVID-19 restrictions has issued by local government in order to ensure the health and safety of guests and employees.
Thanks for staying with us. We appreciate your feedback!
I liked the friendliness of the check in staff. The pool could be a little bigger with a hot tub
Thanks for staying with us. We appreciate your feedback
Dear Brian, Thank you for taking the time to rate our hotel - 5 out of 5 review! We are thrilled to see that you enjoyed your stay for the most part. Please let us know if there is anything that we could do to make your next stay a perfect stay. Thanks again!