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Recent guest reviews

The swimming pool was very nice but we did not get to use it because there were so many people in it. In the night guest was really very loud in the hallway and in the next room, until 2 am after we got another room finally we can get some sleep. Front desk staff was very nice.

Our room was near the pool although we were separated by 2 sets of glass doors yet our room was musty and smelled of chlorine. We went to swim in the morning at 9 a.m, right as the pool opened, and the pool area was messy. Wet towels were laying all over, wadded up and on the tables and the ground. It was clear that whomever closed it the night before didn't pick up at all! We went up for breakfast at 7:30 and the commercial coffee pot was BROKEN! That was a huge letdown. I asked the attendant if other coffee was available and she said "No but you have a mini pot in your room." Yes, I was aware of that but there's a sign that states that the food was to remain in the designated area therefore I would not be able to enjoy my coffee with my breakfast. It was rather inconvenient. Aside from all of that, lol, our room was clean and the beds were comfortable. The clerk at the front desk was really polite.

We were very pleasantly surprised at the hotel. The room is clean and has plenty of storage, with quality soaps and coffee, nice towels, clean shower, plenty of toilet paper, easy to navigate around the hotel. The pool is beautiful! Note that there's a wheelchair seat for the pool for anyone who needs it, as well, which is really thoughtful. The parking lot is large and clean. The breakfast on the Launch Pad (second floor landing) is really comprehensive (though those biscuits might have been the worst biscuits I ever set my eyes on in my life, lawdamercy) with cereal, pancakes, yogurt, juices, coffee, pastries, bagels, toast, eggs, omelets, sausage and sausage gravy and biscuits. There are cookies in the afternoon in the lobby, too! The whole place was very nice and we enjoyed our stay.

It was fairly clean but there were stains on the mattress and bottom mattress covers. The late night staff wasn’t as friendly as the check in staff at the front desk. The breakfast was ok.

Where it was...the breakfast area.. The lobby. My only thing was it was really warm in the lobby, they said they were fixing the air.

Good for its value. Excellent location and breakfast.

We didn’t get to use the pool because there were so many people in it people were bringing other people into the pool through the side door room deff could have been cleaner tub was dirty and sucker sticks around the edge of the bed

BED BUGS! BED BUGS! BED BUGS!!!! DO NOT STAY AT THIS HOTEL! The manager cancelled 2 of the 4 rooms we reserved! 4 of our guest had to stay at a hotel 20 mins away! The next morning we get up and my best friend finds a bed bug in her bed! We save it we have pictures too! We notifiy the front desk they send maintenance to the room and this guy says " wow we just sprayed this room yesterday!" (Very professional) So not only did he just admit to me that they have bed bugs but they allowed us to stay in a room that was JUST treated not even 24 hours ago for bed bugs! Unbelievable! The manager HORRIBLE lasck compassion AND customer service! Like i have NEVER in my life had this type of foolery happen to me on a trip! What was suppose to be an enjoyable weekend it was ruined by cancellations, poor customer service and BED BUGS! Do not and I repeat do NOT stay at this hotel!

The property was clean and nice but the layout of the bathroom was not my cup of tea. I like a private sink and vanity closed off. But other than that, the property was great!

The staff are excellent, friendly, courteous, helpful and responsive.

There was a stain on the blanket. It’s a remodeled hotel and some things are new and some old. Overall it was nice.

We had an outstanding experience at LivInn and would highly recommend this hotel to anyone looking for an affordable, family friendly, quality place to stay. I will definitely consider it first in my future travels to the greater Cincinnati area. The beds were so soft and comfortable. The room was nicely appointed and quiet. The pool was a wonderful temperature and very nicely kept. The fire pit was a brilliant addition outside. The breakfast was marvelous, well stocked and fresh; including scrambled eggs, bacon, biscuits, pancakes, fresh fruit, and then all the standard pastries and cereals of a continental. I was so pleased! The staff were all very helpful, friendly and professional. The property is well-kept, inviting and is easy to get to. Wonderful place and wonderful stay! I give it 5 stars and two thumbs up for this budget friendly family hotel.

Fantastic hotel ! Great staff and location . Which i ihad brought my bathing suit as the pool is lovely . Great value

Chester Rd Cincinnati OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

LivINN Hotel Cincinnati / Sharonville Convention Center places you next to Sharonville Convention Center and within 2 miles (3 km) of Van Cleve Park. This 129-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served each morning from 6 AM to 9 AM.


Rooms

All of LivINN Hotel Cincinnati / Sharonville Convention Center's 129 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 48-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests staying at LivINN Hotel Cincinnati / Sharonville Convention Center enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Premium Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking (Whirlpool)

King 1 | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for LivINN Hotel Cincinnati / Sharonville Convention Center

Everyone (40) Couples (94) Business (44) Family (116) Other (29) Friends (22)
5
Everyone

By on Oct 7, 2019

3
Everyone

By on Sep 23, 2019

4
Families

The swimming pool was very nice but we did not get to use it because there were so many people in it. In the night guest was really very loud in the hallway and in the next room, until 2 am after we got another room finally we can get some sleep. Front desk staff was very nice.

By on Sep 2, 2019

Review comment responded on Sep 4, 2019

Thank you for your valuable feedback. We're happy to hear that you felt warmly welcomed with us, and we really appreciate the positive note for our team. Please accept our apologies for any way in which our high occupancy impacted your stay. Our team is glad that we could help get you more comfortable. Come back and see us again soon so that we can deliver superior value!

4
Family with small children

Our room was near the pool although we were separated by 2 sets of glass doors yet our room was musty and smelled of chlorine. We went to swim in the morning at 9 a.m, right as the pool opened, and the pool area was messy. Wet towels were laying all over, wadded up and on the tables and the ground. It was clear that whomever closed it the night before didn't pick up at all! We went up for breakfast at 7:30 and the commercial coffee pot was BROKEN! That was a huge letdown. I asked the attendant if other coffee was available and she said "No but you have a mini pot in your room." Yes, I was aware of that but there's a sign that states that the food was to remain in the designated area therefore I would not be able to enjoy my coffee with my breakfast. It was rather inconvenient. Aside from all of that, lol, our room was clean and the beds were comfortable. The clerk at the front desk was really polite.

By on Aug 13, 2019

Review comment responded on Aug 15, 2019

Thank you for your recent stay with us and for sharing your valuable comments. We're glad to hear that you appreciated our clean and comfortable accommodations, as well as received courteous service from our front desk team. However, we're sorry that there were some aspects of your visit that could have been better. We will review your comments with the rest of our team and work on improving the issues you mentioned. Given the opportunity, we would like to provide you with an even better experience.

5
Families Families

We were very pleasantly surprised at the hotel. The room is clean and has plenty of storage, with quality soaps and coffee, nice towels, clean shower, plenty of toilet paper, easy to navigate around the hotel. The pool is beautiful! Note that there's a wheelchair seat for the pool for anyone who needs it, as well, which is really thoughtful. The parking lot is large and clean. The breakfast on the Launch Pad (second floor landing) is really comprehensive (though those biscuits might have been the worst biscuits I ever set my eyes on in my life, lawdamercy) with cereal, pancakes, yogurt, juices, coffee, pastries, bagels, toast, eggs, omelets, sausage and sausage gravy and biscuits. There are cookies in the afternoon in the lobby, too! The whole place was very nice and we enjoyed our stay.

By on Jul 12, 2019

Review comment responded on Jul 16, 2019

From our spacious rooms to smaller details like delicious cookies in the lobby, we're delighted you took note of all there is to love from visiting us! It was a pleasure to ensure your visit with us was comfortable and relaxing. It would be an honor to be your lodging of choice when your travels return you to the area.

4
Families

It was fairly clean but there were stains on the mattress and bottom mattress covers. The late night staff wasn’t as friendly as the check in staff at the front desk. The breakfast was ok.

By on Jul 6, 2019

Review comment responded on Jul 9, 2019

We appreciate you staying with us and taking the time to share your experience. While we're glad our overall attention to cleanliness and service impressed you, we apologize for any instances where this was not the case. We'll look into your comments further, and we invite you to stay with us again the next time you're in town.

5
Families Families

Where it was...the breakfast area.. The lobby. My only thing was it was really warm in the lobby, they said they were fixing the air.

By on Jun 29, 2019

Review comment responded on Jul 3, 2019

Thank you very much for choosing LivINN Hotel Cincinnati North / Sharonville, Ohio for your recent visit to the area. It is lovely to know that you enjoyed our excellent location, as well as our breakfast area. We wish you well, and we would love to see you again in the future!

4
Families

Good for its value. Excellent location and breakfast.

By on May 29, 2019

Review comment responded on May 31, 2019

Our team takes a lot of pride in delivering an excellent value here at LivINN Hotel Cincinnati North / Sharonville, Ohio. Thank you so much for the positive and encouraging feedback! We're very happy to see that our breakfast was the morning boost you needed. When you are back in town, choose us again!

2
Family with small children

We didn’t get to use the pool because there were so many people in it people were bringing other people into the pool through the side door room deff could have been cleaner tub was dirty and sucker sticks around the edge of the bed

By on May 26, 2019

Review comment responded on May 29, 2019

Thank you for taking a few moments out of your day to share your experience with us, we pay close attention to all feedback that we receive. We're sorry for the concerns with cleanliness you encountered and will be addressing that right away. Also, we apologize for the crowds you experienced at the pool during the busy weekend. We wish you safe travels ahead and hope to have you back soon.

5
Everyone

By on May 15, 2019

LivINN Hotel Cincinnati / Sharonville Convention Center

11385 Chester Rd, Cincinnati, OH 45246
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