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Recent guest reviews

That i paid 255.00 for a night. And the railing had the nerve to be broke

There was damage to the stairs to get to my suite. Looks like there was caution tape that was still hanging. Only had 2 sets of dishes and silverware and no baking pan for the oven. They ran the dishwasher in the am when they picked up, but didn’t rinse anything first. So I had to hand wash everything i order to use it. The light switches were filthy. The property sits right off the hwy and you could hear the traffic clearly from the room.

Nice and clean but the room had an unpleasant smell.

Overall, it was a great experience. Had two separate reservations coming into town and leaving. The suites made me feel like I was at home. Only issues I had on both occasions was I found hair on the towels and on the comforters. Although I believe the towels had been washed, a quick visual inspection on towels and bedding would be good before guests check in.

It felt more like being at home instead of a hotel

The property is several small units so we had to walk a ways to get to breakfast and the laundry area.

Everything was nice except the children playing basketball and swimming well after midnight by my building. As I was right in front of the basketball court. All the screaming and noise was disruptive as I was trying to sleep

The property feels very much like a condo community. There was a small but nice outdoor pool, basketball court and fire pit lounge area. Our room was on the backside of the property, and we appreciated being away from the road. However, our door, because it faced a little wooded area, was covered in dead bugs, and there was a big bag of trash tied up outside our door, which it seems was set out by the cleaning crew and then left behind. The room was fairly clean, and I really liked the layout. The kitchen was very nice! I killed several bugs in the room, an ant, a spider and a large mosquito, and the bathroom door didn’t close all the way. Unfortunately, you could hear the folks in the room above us. On a happy note, the breakfast had a scrambled egg topping bar, which I thought was great.

I think the pool is a little bit small but other than that I think the place is great.

I absolutely love the kitchen and OMG the bed was so comfortable i want to get one of those beds to take back home with me. I wouldn't want you guys to change anything

Our family of 5 had a good stay. Reception was very friendly at both check-in and check-out. Kids gave rave reviews for breakfast. Our loft room was very spacious and was the best feature. Hotel is very conveniently located. Only negatives were (1) highway noise -- our room was on the end facing highway (1824), but I expect that if you were in almost any other room the highway wouldn't be noticeable; and (2) although a room sign said "light touch" cleaning service was provided everyday (beds made, towels changed), this didn't happen on our first day and when the cleaners did come they left cleaner in our room. We would definitely stay again!

Despite the property being under construction, we were very pleased with our stay. The suite allowed our family to be together in one unit, but still have plenty of space. The room was very clean, appeared to be recently updated with modern furnishings and comfortable beds. Everyone slept well! We liked that the whole property was non-smoking. Pool was a bit small; but we were still able to enjoy it. Dad and son liked the basketball court. Continental breakfast had lots of options and the staff was very friendly. Location was convenient and centrally located for all of the other places we visited in the area. Water pressure in the shower could have been stronger; but all in all, a great stay.

As I closed the restroom door in my suite, I was surprised to discover a sock left by a previous guest. Other than that oversight, the stay was pleasant and I will return.

The room was very nice and well maintained. It was also very clean. The only suggestion I have is there was no bars of soap on the sink counter. I would definitely recommend this hotel and stay again in the future.

Suite was very roomy, functional, nicely decorated, very quiet and very clean. Overall an excellent choice to stay and best value for your money.

This is one of my favorite hotels. The rooms are wonderful. Love the kitchen! And the breakfast is great. Only wish the pool was indoors. I recommend this hotel to everyone I know.

Killed bugs in the room. Otherwise the room was okay. Limited/old linens.

Chester Rd Cincinnati OH

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Sharonville Convention Center, Sonesta ES Suites Cincinnati - Sharonville West is within 2 miles (3 km) of Tri-County Mall. This 144-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free hot/cold buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a sitting area. An LCD TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, an ironing board, and a desk.


Property features

Guests of Sonesta ES Suites Cincinnati - Sharonville West have access to an outdoor pool, a 24-hour fitness center, and an outdoor tennis court. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, express check-in, and express check-out.

Room options

Suite, 2 Bedrooms, Fireplace (Loft)

King 1 | Sleeps 7

Guest reviews for Sonesta ES Suites Cincinnati - Sharonville West

Everyone (7) Couples (5) Family (14) Friends (1)
3
Families

That i paid 255.00 for a night. And the railing had the nerve to be broke

By on Oct 15, 2019

2
Everyone

There was damage to the stairs to get to my suite. Looks like there was caution tape that was still hanging. Only had 2 sets of dishes and silverware and no baking pan for the oven. They ran the dishwasher in the am when they picked up, but didn’t rinse anything first. So I had to hand wash everything i order to use it. The light switches were filthy. The property sits right off the hwy and you could hear the traffic clearly from the room.

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Thank you for choosing to stay with us. I apologize that you have not fully enjoyed your stay and room accommodations and for the cleaning issues.

4
Families Families

Nice and clean but the room had an unpleasant smell.

By on Oct 13, 2019

Review comment responded on Oct 14, 2019

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. I apologize for the bad odor. We look forward to you staying with us again in the near future.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 21, 2019

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. We look forward to you staying with us again in the near future.

4
Everyone

Overall, it was a great experience. Had two separate reservations coming into town and leaving. The suites made me feel like I was at home. Only issues I had on both occasions was I found hair on the towels and on the comforters. Although I believe the towels had been washed, a quick visual inspection on towels and bedding would be good before guests check in.

By on Aug 27, 2019

Review comment responded on Sep 1, 2019

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay. Please accept my apologies for the hair in your suite. We look forward to you staying with us again in the near future.

5
Partner Couples Families

It felt more like being at home instead of a hotel

By on Aug 19, 2019

Review comment responded on Aug 24, 2019

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your room accommodations. We look forward to you staying with us again in the near future.

4
Families

The property is several small units so we had to walk a ways to get to breakfast and the laundry area.

By on Aug 11, 2019

Review comment responded on Aug 14, 2019

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay. I apologize if you thought your suite was to far away. Next time we could get you a room closer to the lobby area.We look forward to you staying with us again in the near future.

1
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for choosing to stay with us and for leaving a review. Please let us know what we could have done better to accommodate you.

4
Families Friends Families

Everything was nice except the children playing basketball and swimming well after midnight by my building. As I was right in front of the basketball court. All the screaming and noise was disruptive as I was trying to sleep

By on Jun 3, 2019

Review comment responded on Jun 8, 2019

Thank you for choosing to stay with us and for leaving a kind review. I apologize for the noisy guest outside of your suite. We look forward to you staying with us again in the near future.

3
Partner Couples Families

The property feels very much like a condo community. There was a small but nice outdoor pool, basketball court and fire pit lounge area. Our room was on the backside of the property, and we appreciated being away from the road. However, our door, because it faced a little wooded area, was covered in dead bugs, and there was a big bag of trash tied up outside our door, which it seems was set out by the cleaning crew and then left behind. The room was fairly clean, and I really liked the layout. The kitchen was very nice! I killed several bugs in the room, an ant, a spider and a large mosquito, and the bathroom door didn’t close all the way. Unfortunately, you could hear the folks in the room above us. On a happy note, the breakfast had a scrambled egg topping bar, which I thought was great.

By , from Akron on Jun 2, 2019

Review comment responded on Jun 8, 2019

Thank you for choosing to stay with us and for leaving a review. I apologize for all the bugs in your suite. We look forward to you staying with us again in the near future.

Sonesta ES Suites Cincinnati - Sharonville West

11689 Chester Rd, Cincinnati, OH 45246
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