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Recent guest reviews

Location and ease of access to freeways.

Good stay.

Room was clean.

Overall from the staff to the condition of the property. Highly recommended

Nothing

I never received my receipt. Also it was more than quoted on orbitz

My husband didn't like the idea that we had to park across the street. But over all it was nice. Will stay again..

The facility was amazing, clean and staff was super friendly!! The only thing that I didn’t like was, we reserved a king room and the bed was only a queen at best.

Friendly staff

What i didn’t like is that they really didn’t clean my room on my second day they only did the beds and empty my garbage bag i didn’t get clean bedding and they didn’t clean the floors

Me and my boyfriend came up this way for a weekend getaway and we were supposed to be going to Columbus but ended up here and literally placed the reservation as we were on the highway - when we arrived, check-in was easy and efficient, rooms were clean and huge. Loved the walk-in shower in our room as well and very comfortable sleep. Would definitely recommend, we will be staying here for all our stays in this area!

The hotel was clean, and the amenities were open (pool, exercise room, breakfast area), which is great. But, the front desk was far from warm and welcoming. There were 2 individuals at the front when we checked in, 1 seemed very pleasant, the other would hardly speak and was very direct/short when they did speak. EXACT same when I was checking out. Different individual than the check-in experience, but same demeanor. While turning in my key cards and checking out, I tried to very politely inform them that the bathtub drain was broken, and would not allow water to drain. I had to MacGyver it so the water would drain (I work in the plumbing industry, not a big deal). I was NOT complaining, just politely informing so they could get it looked at. They did not apologize for the inconvenience, nor say thank you, or even offer me a pat on the back for my MacGyver'ing skills learned at a young age, etc. No comment, just stared at me. ZERO reply. So, then I figured they needed to know that their exhaust duct in the bathroom (which does not have an exhaust fan), is somehow directly tied to the one in the room adjacent, because I could hear the neighbors talking all night/morning, as well as their music. They were not loud at all, it was just a perfect conductor of sound. Also, with minimal people at breakfast, they continually ran out of food. All food. Summary, the facility seemed perfectly clean and the stay was safe... that's all I care about for my family. But, no smiles allowed.

Staff was helpful and friendly, all areas were clean, the pool area was amazing, and parking was simple.

Hotel was nice and clean, room was very big. Staff was helpful and friendly.

Excellent property - we enjoyed our stay. Clean, spacious rooms. Indoor pool was nice and not crowded when we went.

Chester Rd Cincinnati OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Cincinnati / Sharonville Convention Center places you next to Sharonville Convention Center and within a few miles (5 km) of other popular attractions like Tri-County Mall. This 125-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Cincinnati and also close to Topgolf.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Sitting areas, refrigerators, and coffee makers are also available.


Property features

At Hyatt Place Cincinnati / Sharonville Convention Center, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Standard 2 Queen Beds with Sofa Bed

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

High Floor King with Spa Shower

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Specialty King with Spa Shower

1 King Bed and 1 Double Sofa Bed | Sleeps 4

High Floor 2 Queens with Spa Shower

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Hyatt Place Cincinnati / Sharonville Convention Center

Everyone (13) Couples (9) Family (14)
5
Business Business

Location and ease of access to freeways.

By on Jun 3, 2022

4
Family

Good stay.

By on May 30, 2022

5
Family

Room was clean.

By on Apr 15, 2022

Review comment responded on Apr 16, 2022

Thank you so much for your feedback! We hope you stay with us again soon!

5
Partner Couples

Overall from the staff to the condition of the property. Highly recommended

By on Feb 8, 2022

Review comment responded on Apr 4, 2022

Thank you so much for your feedback, we hope to be able to serve you again in the future!

3
Family

Nothing

By on Nov 6, 2021

3
Everyone

I never received my receipt. Also it was more than quoted on orbitz

By on Oct 25, 2021

4
Everyone

By on Oct 24, 2021

5
Everyone

By on Jul 27, 2021

3
Partner Couples

My husband didn't like the idea that we had to park across the street. But over all it was nice. Will stay again..

By on Jul 22, 2021

4
Everyone

By on Jul 19, 2021

Hyatt Place Cincinnati / Sharonville Convention Center

11345 Chester Rd, Cincinnati, OH 45246
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