Plenty of activities to choose from to keep you entertained.
Before we came I called the property letting them know we will be on our honeymoon and if we get a room upgrade, I was rold we had the best room so.we would get something from them. So we arrive at the property and they say I'm the only one in the room a so I show them the email that I had laid for 2 the guy took my phone deleted my email emptied my deleted folder and told me to.go to customer service to figure it out I was told to give them $2,000 more when I've already paid for 8 days. I was then told if I did not have the money she would not be allowed in the resort and find somewhere else to go and no refund would be issues si ce it was to late to cancel and basically be on the streets of Jamaica for the time there. So we had to pay it so we could enjoy the honeymoon but while there the food was not great so many people from the resort walk to KFC to get food when its already paid for here just hard to eat most of the food they have. We ended up talking to one of the emplyees yhat we met at the casino and they told us they work for the Rio as a driver and that night they had to take 6 other couples to diffrent hotels because they did the same thing to them as well. I feel bad in a way cause people at my wirk have been wanting to go to Jamaica and after jearing my story they say they arenjust gonna stay away so they dont get scammed by 1 pf the hotels. Hopefully this is not common in Jamaica maybe just the Rio or its employees are taking advantage of people.
Great experience excellent food
The Riu had all the amenities you needed for a resort...food choices, pools, gym & spa with activities to do...nightlife was a short taxi cab away.
Went in family vacation and was pleasantly surprised with food choices at the main restaurant (buffet), how new rooms are and clean beach and the ocean. Truly enjoyed!
The entertainment is great especially Rolly Polly.
The good is the food, amenities, and staff responsiveness. The food was amazing. The amenities and grounds were clean and beautiful. And whenever we needed anything, the staff was fast at accommodating us. The not so good is the drinks, the beds, and staff’s attitude. The drinks were watered down a good bit. The beds were hard as rocks! I literally had hip and shoulder pain by the time we left. This never happens to me. Very uncomfortable nights sleep. The attitude of almost every staff member was not good. Not pleasant at all. They basically treated us like we were a nuisance for just being there. It didn’t matter the activity or amenity we wanted to use. The unpleasantness was there at every turn.
Food, drinks, and location were excellent. Since there is no room service, the 24 hr sports bar needs better hot snacks
Riu Montego Bay met all my needs for a quiet and restorative trip. There is all day programming if you’re into games and music. There are also more quiet pool areas and beach spots if you want to lounge and read. Staff are attentive and the service was excellent. There are enough options at the buffet to find something you like. The food is solid, not life changing but food for a few days
The area was really beautiful. Someone banged on my door at 3am for no reason.
Gaverich the bartender by the pool was great and Amanda
It’s well kept and cleam
The activities and entertainment were great. The drinks and food were okay.
Riu Montego Bay - Adults Only - All Inclusive places you next to Jamaica Beaches and within a 5-minute walk of Whitter Village. This 826-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. There are ample dining options with 4 onsite restaurants, including Rose Hall, which specializes in international cuisine. You can get a quick energy boost at the coffee shop/cafe.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies, and ceiling fans are also standard. Housekeeping is available on request.
Riu Montego Bay - Adults Only - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. You can take advantage of free parking, along with an airport shuttle for a fee during limited hours. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a nightclub, a gym, and a sauna.
Plenty of activities to choose from to keep you entertained.
Before we came I called the property letting them know we will be on our honeymoon and if we get a room upgrade, I was rold we had the best room so.we would get something from them. So we arrive at the property and they say I'm the only one in the room a so I show them the email that I had laid for 2 the guy took my phone deleted my email emptied my deleted folder and told me to.go to customer service to figure it out I was told to give them $2,000 more when I've already paid for 8 days. I was then told if I did not have the money she would not be allowed in the resort and find somewhere else to go and no refund would be issues si ce it was to late to cancel and basically be on the streets of Jamaica for the time there. So we had to pay it so we could enjoy the honeymoon but while there the food was not great so many people from the resort walk to KFC to get food when its already paid for here just hard to eat most of the food they have. We ended up talking to one of the emplyees yhat we met at the casino and they told us they work for the Rio as a driver and that night they had to take 6 other couples to diffrent hotels because they did the same thing to them as well. I feel bad in a way cause people at my wirk have been wanting to go to Jamaica and after jearing my story they say they arenjust gonna stay away so they dont get scammed by 1 pf the hotels. Hopefully this is not common in Jamaica maybe just the Rio or its employees are taking advantage of people.
Great experience excellent food
The Riu had all the amenities you needed for a resort...food choices, pools, gym & spa with activities to do...nightlife was a short taxi cab away.
Went in family vacation and was pleasantly surprised with food choices at the main restaurant (buffet), how new rooms are and clean beach and the ocean. Truly enjoyed!
The entertainment is great especially Rolly Polly.
The good is the food, amenities, and staff responsiveness. The food was amazing. The amenities and grounds were clean and beautiful. And whenever we needed anything, the staff was fast at accommodating us. The not so good is the drinks, the beds, and staff’s attitude. The drinks were watered down a good bit. The beds were hard as rocks! I literally had hip and shoulder pain by the time we left. This never happens to me. Very uncomfortable nights sleep. The attitude of almost every staff member was not good. Not pleasant at all. They basically treated us like we were a nuisance for just being there. It didn’t matter the activity or amenity we wanted to use. The unpleasantness was there at every turn.
