Worst all inclusive experience. From check in to check out. Room was ready an hour and a half AFTER advised check in time of 3pm. No tour, no brief summary of resort amenities, welcome drink was cheap fruit punch. Worst food I’ve ever ate at a 5 star resort. Small pools. Minimal pool entertainment even though app makes it seems like days are filled with activities. No mixed drinks at dinner. Only juice, soda which sometimes tasted weird, wine and horrible champagne. Food was a disaster. If you didn’t get in line for the 2 none buffet restaurants before 7, you won’t get in. The restaurants weren’t even good anyway. We went to fast food across the street. Never have we ever felt the need to leave a resort for FAST FOOD. Desperate times call for desperate measures. Majority of staff was rude. Bartenders were boring and RUDE. The service was so bad that I didn’t want to tip. Usually I tip for everything at resorts because staff is so welcoming, friendly and helpful. Beach is gross. The view from building 7 was next doors resort, a small view of ocean and sewage. I don’t know if all RIU resorts are this bad but I will never go to Riu again. If you are considering another resort, choose the other one. This was hands down the worst resort I have ever went to. I was left speechless by the many many disappointments.do yourself a favor and go somewhere else so you can truly experience how wonderful all inclusive resorts can be. This was terrible. Absolutely terrible
Excellent property! Very up to date! Ocean front at 5223 was to die for .. the views were amazing .. only reason I didn’t give it 5 stars is I did not enjoy the food ..I ended up getting sick and the alcohol didn’t seem real .. I am not a big drinker and it took 4 drinks to feel something which can be another reason my stomach and bowls have been bad .. I ended up only eating and drinking off the resort for the remainder of our stay
The staff was very accommodating, friendly, and incredibly nice. I had the best vacation here!
Great hotel, very relaxing vacation
Clean. Great staff!
Has great drinks
Employees was very nice and the place was extremely clean
Very clean, Staff was friendly and helpful, the view from our room was amazing. The Food was better than most all-inclusive I've been to.
beach was well kept and large. Would like to see more food and bar options closer to the beach
The staff was absolutely amazing and very welcoming.
The grounds were beautiful and the staff was very accommodating. The only drawback was that the food was mediocre at times and we were ready to leave after our three night stay.
Was a nice location for a first time visit to the island.
Riu was amazing especially the staff.
Nice variety of food however it was alway cold at the buffet. Once you select food you want, go to a table the food is cold. Restaurants were all good. I liked my room but had to change it due to walking issues. Pools need to be heated. I think music should be played all day throughout the resort. I enjoyed the entertainment crew and all the shows.
I didnt like the bed it was very hard I didnt sleep well at all everything else was very nice just need to buy a new matress.
I would definitely book this place again if we go back to Jamaica... Absolutely loved it.
There was no room service as listed. Sometimes masks were left behind and they would not let you in anywhere without it so I suggest they should have someone giving it out or selling around the facility.
Cleanliness, organization, friendly staff.
Riu Montego Bay - Adults Only - All Inclusive places you next to Blue Diamond Shopping Centre and within a 5-minute walk of Whitter Village. This 826-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. There are ample dining options with 4 onsite restaurants, including Rose Hall, which specializes in international cuisine. You can get a quick energy boost at the coffee shop/cafe.
All of Riu Montego Bay - Adults Only - All Inclusive's 826 individually decorated rooms provide free minibar items, balconies, and free bottled water. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, safes, and phones.
Riu Montego Bay - Adults Only - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only property include a nightclub, a gym, and a sauna.
Worst all inclusive experience. From check in to check out. Room was ready an hour and a half AFTER advised check in time of 3pm. No tour, no brief summary of resort amenities, welcome drink was cheap fruit punch. Worst food I’ve ever ate at a 5 star resort. Small pools. Minimal pool entertainment even though app makes it seems like days are filled with activities. No mixed drinks at dinner. Only juice, soda which sometimes tasted weird, wine and horrible champagne. Food was a disaster. If you didn’t get in line for the 2 none buffet restaurants before 7, you won’t get in. The restaurants weren’t even good anyway. We went to fast food across the street. Never have we ever felt the need to leave a resort for FAST FOOD. Desperate times call for desperate measures. Majority of staff was rude. Bartenders were boring and RUDE. The service was so bad that I didn’t want to tip. Usually I tip for everything at resorts because staff is so welcoming, friendly and helpful. Beach is gross. The view from building 7 was next doors resort, a small view of ocean and sewage. I don’t know if all RIU resorts are this bad but I will never go to Riu again. If you are considering another resort, choose the other one. This was hands down the worst resort I have ever went to. I was left speechless by the many many disappointments.do yourself a favor and go somewhere else so you can truly experience how wonderful all inclusive resorts can be. This was terrible. Absolutely terrible
Excellent property! Very up to date! Ocean front at 5223 was to die for .. the views were amazing .. only reason I didn’t give it 5 stars is I did not enjoy the food ..I ended up getting sick and the alcohol didn’t seem real .. I am not a big drinker and it took 4 drinks to feel something which can be another reason my stomach and bowls have been bad .. I ended up only eating and drinking off the resort for the remainder of our stay
The staff was very accommodating, friendly, and incredibly nice. I had the best vacation here!
Great hotel, very relaxing vacation
Clean. Great staff!
Has great drinks
Employees was very nice and the place was extremely clean
Very clean, Staff was friendly and helpful, the view from our room was amazing. The Food was better than most all-inclusive I've been to.
beach was well kept and large. Would like to see more food and bar options closer to the beach
The staff was absolutely amazing and very welcoming.
