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Recent guest reviews

Staff was friendly. Walls are super thin, you can hear everything from other rooms.

Not nearly as nice as other Hamptons I've stayed at. You don't expect luxury when you stay at a Hampton, but you might expect same level of amenities. The front desk was very quick, efficient, and friendly. Rooms were not up to same quality as other Hamptons.

I checked in late, due to travel issues. There was no plexiglass between the employee and customer although masks were worn. No information was given regarding breakfast or check out times. The room was clean and the doors were sealed after cleaning.

Had to change rooms twice. First room, no soap and underwear package laying on the bed, second room, shower control broken. Third room, dirty towels in the bathroom. Stayed there once before and had to change rooms because the AC was broken and the shower was broken. Will never stay there again!

They double charged me and this is not the first time

Our room was not serviced as per the posted description of services in the room. Our bed was left unmade every day (3). Something’s not right with the staff here.

I definitely would stay at the Hampton again. I've always been satisfied with the Hampton inns that i go to.

They even did not have TV remote control and hair dryer.

Need better pillows not firm enough. Consider "My pillows" or the equivalent. Room was fine and the location and price very good.

Nice hotel Clean room very helpful staff excellent value for the money you pay

Great location. Clean and neat. Staff was excellent...efficiently quick and friendly. Breakfast was AWESOME!!!

Detroit Rd Westlake OH

Hotel highlights

  • Walking distance to Crocker Park
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Crocker Park is a short stroll from Hampton Inn Cleveland Westlake, and other popular attractions like Lake Erie are within a few miles (5 km). This 122-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

All 122 rooms feature coffee makers, free local calls, and ironing boards. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks and wardrobes or closets are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2018, Hampton Inn Cleveland Westlake offers a fitness center, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed with Sofa bed (Study)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

One Queen Bed, Non-Smoking, Accessible

1 Queen Bed | Sleeps 3

Standard room with two double beds

2 Double Beds | Sleeps 5

Guest reviews for Hampton Inn Cleveland Westlake

Everyone (23) Couples (10) Family (8) Friends (1) Other (1)
4
Family

Staff was friendly. Walls are super thin, you can hear everything from other rooms.

By on Jan 7, 2021

3
Everyone

Not nearly as nice as other Hamptons I've stayed at. You don't expect luxury when you stay at a Hampton, but you might expect same level of amenities. The front desk was very quick, efficient, and friendly. Rooms were not up to same quality as other Hamptons.

By on Oct 13, 2020

Review comment responded on Oct 13, 2020

Hello! Thank you for the feedback! We are getting ready for renovations, so hopefully within the next couple years you come back and we'll have a whole new make over!

3
Family

I checked in late, due to travel issues. There was no plexiglass between the employee and customer although masks were worn. No information was given regarding breakfast or check out times. The room was clean and the doors were sealed after cleaning.

By on Oct 8, 2020

Review comment responded on Oct 8, 2020

Hello thank you for the feedback! I'm sorry that the front desk agent did not inform about breakfast and checkout, but it is mentioned in the card they put inside the packet at check in.

1
Everyone

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

I'm sorry for the bad experience Let us know how we could've done better.

4
Everyone

By on Oct 3, 2020

Review comment responded on Oct 4, 2020

Thanks for the feedback

5
Everyone

By on Aug 28, 2020

2
Partner Couples

Had to change rooms twice. First room, no soap and underwear package laying on the bed, second room, shower control broken. Third room, dirty towels in the bathroom. Stayed there once before and had to change rooms because the AC was broken and the shower was broken. Will never stay there again!

By , from Westlake, OH on Jul 15, 2020

4
Everyone

By on Jul 4, 2020

4
Everyone

By on Oct 21, 2019

5
Everyone

By on Sep 4, 2019

Hampton Inn Cleveland Westlake

29690 Detroit Rd, Westlake, OH 44145
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