Nice clean rooms. Comfortable bed and pillows. Kitchen seemed well stocked, but we did not use it. Great shower and bathroom. Top notch towels too!
The AC housing in the room was visibly filthy and we were told there was no housekeeping to fix it or maintenance to fix the toilet all weekend. The chairs in the room were also stained
Needed urgent medical attention and the staff cooperated with my needs. Couple days at the ICU and Sonesta extended my stay free of charge. So grateful to have stayed here.
Great location. Friendly staff. No housekeeping service. No USB plugs.
Clean and very quiet place even though it was sold out.
There was no extra toilet paper in our room and also no hair dryer. Also the lids for the coffee did not fit.
Carpets need updates and they give off a musky smell
Very friendly front desk staff. A family of 6 were in the lobby without face masks even with posted signs at the entrance.
I wish the rooms got cleaned at least once during our stay, but everything was good. :)
I loved the room. It was clean and comfortable. The staff was friendly and helpful. The hotel is very close to the airport (about 15 minutes away). Also, there are plenty of restaurants and stores close by.
This hotel was fantastic, we will definitely be staying there again. They were able to accommodate our dog and we’re generally fantastic. The pillows were uncomfortable but we had brought our own (too many bad pillow experiences at other hotels) but the hostess said that the beds were all brand new in the rooms. We were surprised at how nice everything was for the price. Will definitely be back!
I stayed for 4 days and it was a great experience. It is easy to reach from the airport. The hotel does not serve breakfast, but since it is very closed to a super center and since it is furnished with necessary utilities, you can easily stock up on items. The staff was very friendly.
Very convenient to everything, nice amenities and very friendly, helpful staff. Will stay here again.
The place is a little older so the doors of other units slam all the time. It was neat and clean but we stayed for 3 days and the room was not cleaned daily! Probably stay somewhere else next time
I must say my stay at the Candlewood was excellent.I was in town for a fun weekend the mall across the street made it even better.Walmart was so close I went over to pick up a couple items I had left home everything is close by good location and you can even grill on the grill outside.There is a atm machine inside the hotel which i felt very safe using.The staff is very helpful and friendly also.Great place to stay .
I visit about every 3 months I use to stay at the Raddison down the street but now when I come to town I stay here at the Candlewood the staff is so friendly and you can walk right across the street to Walmart come back and cook your own dinner as if you was home and the price isn't bad.
Decent hotel for the price. Clean. Problem with extended stay hotels is you smell every one else's dinner. Reminded me of apartment living in grad school.
Sonesta Simply Suites Cleveland North Olmsted places you within a short walk of Westfield Great Northern Mall and within a mile (2 km) of Rocky River. This 125-room hotel has free in-room WiFi, free self parking, and a gym.
All 125 rooms feature microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers and hair dryers. Free local calls, ironing boards, and desks are other standard amenities.
At Sonesta Simply Suites Cleveland North Olmsted, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Nice clean rooms. Comfortable bed and pillows. Kitchen seemed well stocked, but we did not use it. Great shower and bathroom. Top notch towels too!
The AC housing in the room was visibly filthy and we were told there was no housekeeping to fix it or maintenance to fix the toilet all weekend. The chairs in the room were also stained
Thanks for staying with Sonesta! We really appreciate the feedback!
Needed urgent medical attention and the staff cooperated with my needs. Couple days at the ICU and Sonesta extended my stay free of charge. So grateful to have stayed here.
We hope you're feeling better! Thanks for staying with Sonesta! We really appreciate the feedback!
Great location. Friendly staff. No housekeeping service. No USB plugs.
Thanks for staying with Sonesta! We really appreciate the feedback!
Clean and very quiet place even though it was sold out.
Thank you for the feedback! We are glad to hear you enjoyed your stay and look forward to welcoming you back soon!
There was no extra toilet paper in our room and also no hair dryer. Also the lids for the coffee did not fit.
Thank you for your feedback! We will review and use it to better our guest experience.
Carpets need updates and they give off a musky smell
Very friendly front desk staff. A family of 6 were in the lobby without face masks even with posted signs at the entrance.
Thanks for staying with Sonesta! We really appreciate the feedback!