The room was decent, it was in a nice, freeway accessible area of town. The main issue was the bed, I could feel the springs through the mattress and it was extremely uncomfortable because of this. This room would be nice with some better upkeep
Old and run down. Funky smell in my room. Paint chipping around the mirror. Toilet running for to long.
The room had mold and bugs in it. Would not recommend to anyone
Have used this property before, always had a pleasant stay, will use again!😊
Need some updates everything is old in the rooms the bathtub had a rusty spot and the furniture was ancient
Breakfast was very basic. Staff were friendly. Upgraded us to a better room since the first one smelled like cigarette smoke.
The check in process was quick and easy. Staff was friendly and attentive .
We arrived very early in the morning and they did everything they could to allow us to check in as early as possible
Needs updating with newer computer outlets I the rooms
We had to change to 3 different rooms due to the following issues: 1. The toilet was dirty in the 1st room. 2. The handicap room was the only available room we were offered and it was too small and unaccommodating. 3. The ventilation in the 3rd room was terrible with no AC circulation. 4. The room had a musty and insecticide odor which left our clothes damp and smelling like the obnoxious odor of the room. 5. The Red Roof Inn is in a very nice area but does not compete with todays modern motel accommodations.
The staff was pleasant, helpful and very easy to speak with. The facilities was clean and functional without much fluff i.e. not a Hitlon as reflected in the price. Overall the place was pleasant and inline with the price I would have no problems recommending this hotel to anyone, especially the more furgal and price conscious individuals.
This location was decent for the price and it was in a safe area which is usually my biggest concern. It didn’t have any frills, but I was only looking for a place to rest up anyway.
The location was attractive for a motel. And the grounds were well kept.
Within a short walk of Crocker Park, Red Roof Inn Cleveland - Westlake is within 2 miles (3 km) of Lake Erie Nature & Science Center. This 98-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and dry cleaning/laundry services.
All 98 rooms provide free long-distance calls, free local calls, and laptop-compatible safes. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Desks and free toiletries are also standard. Housekeeping is available once per stay.
Red Roof Inn Cleveland - Westlake features free WiFi in public areas and a vending machine. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
The room was decent, it was in a nice, freeway accessible area of town. The main issue was the bed, I could feel the springs through the mattress and it was extremely uncomfortable because of this. This room would be nice with some better upkeep
Thank you for sharing your stay with us. We look forward to seeing you again soon.
Old and run down. Funky smell in my room. Paint chipping around the mirror. Toilet running for to long.
I apologize we were not able to provide you with a 5 star stay. I will be talking to my staff in regards to your comment so we can rectify this immediately.
The room had mold and bugs in it. Would not recommend to anyone
I'm very sorry we did not meet your expectations. Feel free to contact the hotel for further. communication.
Have used this property before, always had a pleasant stay, will use again!😊
TomM, We appreciate this more than you know. Take care and thank you for the review and for coming back!
Thank you for staying! We are glad you hear you enjoyed your stay!
Need some updates everything is old in the rooms the bathtub had a rusty spot and the furniture was ancient
Thank you for taking the time to let me know. We will do our best to address this.
Breakfast was very basic. Staff were friendly. Upgraded us to a better room since the first one smelled like cigarette smoke.
We are very sorry about the first room, and happy to have you back anytime! Thank you for the feedback, your comments help us learn and give us an opportunity to serve you better in the future.
The check in process was quick and easy. Staff was friendly and attentive .
Ashley, Thank you for taking time to leave us this valuable feedback! We look forward to seeing you again for future visits!
Thank you for the five star review. We will see you again the next time you are in the area.