Everything wqs great. Will stay again
Check in was easy and the lady was wonderful and very pleasant! Only concern was the door lock breaking and took a few to get fixed.
Very nice accomodations. Lots of room for 3 adults. Upstairs bathroom was a bit tight though.
We always look for Sonesta when traveling. Love the property
Friendly staff, very comfortable surroundings, well furnished unit. Perhaps unique to our unit, heating/ac unit temperature seemed to be fixed or off. Bed linens very nice, wish pillows were softer. Breakfast ok, scrambled eggs a blend of something, with a descent variety of options. All in all, we were happy with our stay, will be our choice when next in the area.
Nice, spacious rooms. Good amenities. Very friendly, helpful staff.
They upgraded to a loft since we’re out of original room. The help was no help!!! The Breakfast was not so great!!! The room was dirty , no dish soap or dishwasher soap so couldn’t wash dishes in the suite... But beds were comfortable .
The check in was quick and smooth. Staff that we encountered were friendly. The room wasn't as clean as it should have been.
Everything is perfect accept that bad smell like weed smell inside the room
The staff was very friendly. And they were able to accommodate me with my guests.
Within a short walk of Crocker Park, Sonesta ES Suites Cleveland Westlake is within 2 miles (3 km) of Lake Erie Nature & Science Center. This 104-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a fitness center.
All 104 accommodations feature kitchens and space to spread out with dining areas and sitting areas. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free local calls, and ironing boards.
Sonesta ES Suites Cleveland Westlake features a fitness center, free WiFi in public areas, and a seasonal outdoor pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include express check-out, free newspapers, and laundry facilities.
Everything wqs great. Will stay again
Dear Anonymous, Wow thank you so much for the fantastic review! We will see you on your next stay! Team Sonesta Westlake
Check in was easy and the lady was wonderful and very pleasant! Only concern was the door lock breaking and took a few to get fixed.
Dear Anonymous, Thank you for taking time to post your review, and we are happy you had a great experience! See you next trip! Team Sonesta Westlake
Dear Anonymous, Thank you so much for the fantastic review! We look forward to having you stay again! Team Sonesta Westlake
Anonymous, Thanks for leaving a great review, and for staying with us! We will see you next trip. Team Sonesta Westlake
Very nice accomodations. Lots of room for 3 adults. Upstairs bathroom was a bit tight though.
Dear Anonymous, Thank you for the great review, and yes the bathrooms are a little tight, but we are happy you enjoyed your stay with us! See you next trip!
Dear Anonymous, Thank you very much for the great review, and for staying with us at Sonesta ES Wetlake! We will see you next trip. Team Sonesta Westlake
We always look for Sonesta when traveling. Love the property
Dear Anonymous, Thank you so much for the fantastic review on your stay, and we looked forward to having you back soon! Team Sonesta Westlake
dear Anonymous, Thank you so much for the great review. see you on your next trip! Team Sonesta
dear Anonymous, It appears we let you down on your stay, and we would like to know what areas to improve upon. Please PM, or call the property directly, so as we can make the next stay better for you. Team Sonesta
Thank you for staying, we hope to see you again!