Nothing was good about this property, dirty, bad service and limited everything!!
Several issues for a family of (4): (1) Being told that there is no more shampoo available other than the small bottle already in the room. (2) Extra towels other than the two in the room were going to take 2-hours to wash and dry. (3) Breakfast was a joke. I know Covid 19 has impacted things, but empty coffee and no milk for cereal at 8AM is unacceptable. Lastly, the overall attitude of the ladies at the desk in the evening and morning were terrible. I've stayed at Hiltons all over the world and used to be an elite HHonors member years ago. I've never experienced this level of dissatisfaction at one of their properties. They should be ashamed of themselves charging full price for this.
Given that it was Christmas week, we really couldn't find a thing to complain about, except perhaps getting new coffee/tea cups each day of our visit. Beyond that, this is the best hotel stay in the lower 48 that we've ever experienced!
We frequently visit family in Columbus and have stayed at many different hotels in the area. This Hilton is the nicest hotel we have stayed in. It is very clean and well appointed, the staff is friendly and helpful. We stayed in the 2 bedroom suite, as my husband and I traveled with my elderly father. It was perfect, the suite is spacious and attractive, the beds were comfortable, the room was quiet. We will definely stay here again. Big thank you to the staff for an enjoyable 2 nite stay.
Hotel smelled very clean and the carpet looked new
Hotel was nice and clean....stayed for a baseball tournament. ..amenities were great..stove microwave full size fridge and a clean pool. Staff was very friendly. Rooms are clean and very large...I will be back!
I was in town for business and was flying out the next morning. My granddaughters loved the hotel, room service and the reception. The entire staff was very helpful and friendly
Our experience at this hotel was wonderful from beginning to end. We were greeted by Sarah at the check-in desk with smiles and a warm greeting. She was able to accomodate our slightly early arrival by placing us in our room quickly so that my young girls, (ages 5 and 2) were able to enjoy our stay immediately!! The lady in the back (I did not catch her name) saw to it that my daughter took with her a Disney Princess book and crayons while I checked in. It was a wonderful start. The stay itself was everything you would want from a hotel stay. The cleaning staff was both effecient and friendly! the rooms were beautiful and perfectly laid out. The swimming pool was clean, plenty of towels, and a good temperature. The only thing I was slightly disappointed with was the lack of hot-tub. The reservations showed one, and I expected to enjoy this feature and was unable to, due to the new handi-cap safety law that was explained to me by the front desk. Other than missing out on the hot-tub (which was a big let-down for me) I could not have asked for a more perfect stay! WE WILL BE STAYING HERE AGAIN!! Thank you for a lovely weekend! Signed, A Happy Soccer Family
Really enjoyed the free breakfast and dinner buffets. Very good and real time savers.
Great location nice room but a little shabby
very restful,staff was great, would definitely stay again
The room was great!!! Nice layout, had everything you could ask for. Fridge, stove, microwave, sink, garbage disposal, dishes and utencils. Had a nice work area with Wi-Fi internet access. Couch was comfy, room was quiet. I would definitely stay again.
Homewood Suites by Hilton Columbus-Dublin places you within a 15-minute drive of popular attractions such as Columbus Zoo and Aquarium and Hollywood Casino. This 3-star hotel has 89 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All 89 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.
Guests of Homewood Suites by Hilton Columbus-Dublin have access to an indoor pool, a 24-hour fitness center, and an outdoor tennis court. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Nothing was good about this property, dirty, bad service and limited everything!!
Several issues for a family of (4): (1) Being told that there is no more shampoo available other than the small bottle already in the room. (2) Extra towels other than the two in the room were going to take 2-hours to wash and dry. (3) Breakfast was a joke. I know Covid 19 has impacted things, but empty coffee and no milk for cereal at 8AM is unacceptable. Lastly, the overall attitude of the ladies at the desk in the evening and morning were terrible. I've stayed at Hiltons all over the world and used to be an elite HHonors member years ago. I've never experienced this level of dissatisfaction at one of their properties. They should be ashamed of themselves charging full price for this.
Thank you for sharing your feedback with us. It is unfortunate that you had a bad experience at our hotel. We will take your comments under advisement to assist in retraining our staff on proper Hilton guest expectations. We hope that you may give us another chance to stay with us again.
Given that it was Christmas week, we really couldn't find a thing to complain about, except perhaps getting new coffee/tea cups each day of our visit. Beyond that, this is the best hotel stay in the lower 48 that we've ever experienced!
Golly! Your review leaves us humbled and proud -- we are so very happy to know we were able to host you and yours during the holiday. Thank-you!
We frequently visit family in Columbus and have stayed at many different hotels in the area. This Hilton is the nicest hotel we have stayed in. It is very clean and well appointed, the staff is friendly and helpful. We stayed in the 2 bedroom suite, as my husband and I traveled with my elderly father. It was perfect, the suite is spacious and attractive, the beds were comfortable, the room was quiet. We will definely stay here again. Big thank you to the staff for an enjoyable 2 nite stay.
Hotel smelled very clean and the carpet looked new
Thank-you for your kind words and for your review on Orbitz!
Hotel was nice and clean....stayed for a baseball tournament. ..amenities were great..stove microwave full size fridge and a clean pool. Staff was very friendly. Rooms are clean and very large...I will be back!
Thank-you for reviewing our property on Orbitz!
I was in town for business and was flying out the next morning. My granddaughters loved the hotel, room service and the reception. The entire staff was very helpful and friendly
Thank-you for reviewing our property on Orbitz!
Our experience at this hotel was wonderful from beginning to end. We were greeted by Sarah at the check-in desk with smiles and a warm greeting. She was able to accomodate our slightly early arrival by placing us in our room quickly so that my young girls, (ages 5 and 2) were able to enjoy our stay immediately!! The lady in the back (I did not catch her name) saw to it that my daughter took with her a Disney Princess book and crayons while I checked in. It was a wonderful start. The stay itself was everything you would want from a hotel stay. The cleaning staff was both effecient and friendly! the rooms were beautiful and perfectly laid out. The swimming pool was clean, plenty of towels, and a good temperature. The only thing I was slightly disappointed with was the lack of hot-tub. The reservations showed one, and I expected to enjoy this feature and was unable to, due to the new handi-cap safety law that was explained to me by the front desk. Other than missing out on the hot-tub (which was a big let-down for me) I could not have asked for a more perfect stay! WE WILL BE STAYING HERE AGAIN!! Thank you for a lovely weekend! Signed, A Happy Soccer Family
Thank-you for reviewing our property on Orbitz!
Thank you for choosing to stay with us. It is unfortunate that you had a bad experience. We will take your comment under advisement when training our staff to meet all guests expectations. We hope that you will come again for a better hotel experience next time.