Skip to main content
Beginning of main content

Recent guest reviews

The site was clean and everything was great

Pool was out of service, we were staying from Seattle, WA and wanted a pool to relax in. They told us they weren’t sure if it’d be in service by the end of June. The weather was 100 and above during our week stay. The drainage in shower and bathroom sink were terrible, you had to put your hand in to drain anytime you used. Close to grocery store and food if you have a vehicle. Customer service was not great, would not stay here again.

Great hotel and service

Clean

I called down to the front desk to get cream and sugar for my coffee and was told to go down to the breakfast area. When I arrived at approximately 7:18 am I was told off by one of the kitchen help, (short Hispanic male around late 40s), to get out of the area. He didn’t bother to ask me if he could assist me or if I needed anything. Just told me to get out. It was extremely rude and unprofessional. I just needed to find the cream for my coffee that the front desk attendant to me to come down from 3rd floor to get.

The staff at the front desk were very friendly & helpful. No issues. Relaxing weekend. The only thing I missed was ice. You had to wait for your refrigerator to make some - no ice bins in the hotel.

Very friendly staff. COVID-19 policies were executed and followed.

A real breakfast . Location walking distance to NXNW

This property is my 'go to' place when I travel to Austin. I feel safe, the rooms are clean and the staff is professional.

Friendly staff. Good hot breakfast buffet. Great outdoor patio and pool. Clean comfortable room. Special kudos to Marco at the morning buffet.

we were relocating from across the country and needed a place to stay with our pup and kiddo. Staybridge had clean rooms, wonderful amenities, and the complimentary breakfasts were a really nice touch. I loved our stay and would recommend this hotel to anyone.

This was my first time staying at a Staybridge Suites. Great experience! Staff was very helpful. Room was nice and clean. I will use this location again.

love staybridge in general... clean comfort, free breakfast...

Great stay. Very short drives to shopping mall, movie theaters, restaurants etc. It is about 10 min. from downtown which is awesome.

We had a wonderful stay here. Everything was just as it looked online and how it was described. Very pleased with our stay!

Stonelake Blvd Austin TX

Hotel highlights

  • Close to The Domain
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Gateway, Sonesta ES Suites Austin The Domain Area is 1.2 mi (1.9 km) from The Domain and within a 15-minute drive of other popular attractions like LBJ Presidential Library. This 121-room, 3-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 10:00 AM.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area and a sitting area. A 50-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, free local calls, and a safe. Weekly housekeeping is available.


Property features

Guests staying at Sonesta ES Suites Austin The Domain Area enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 5 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a terrace, and laundry facilities.

Room options

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Suite, 2 Double Beds (One Bedroom)

2 Double Beds | Sleeps 4

Superior Suite, Multiple Beds (Two Bedroom)

1 Queen Bed and 2 Double Beds | Sleeps 5

Suite, Multiple Beds (Two Bedroom)

1 King Bed and 1 Queen Bed | Sleeps 5

Guest reviews for Sonesta ES Suites Austin The Domain Area

Everyone (8) Couples (19) Business (7) Family (11) Friends (3) Other (2)
5
Family

The site was clean and everything was great

By on Jun 12, 2022

Review comment responded on Jul 12, 2022

Dear Norbert, Thank you for the great review of our hotel! Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again soon. Your review and insights help us better our guest experience. Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

1
Partner Couples

Pool was out of service, we were staying from Seattle, WA and wanted a pool to relax in. They told us they weren’t sure if it’d be in service by the end of June. The weather was 100 and above during our week stay. The drainage in shower and bathroom sink were terrible, you had to put your hand in to drain anytime you used. Close to grocery store and food if you have a vehicle. Customer service was not great, would not stay here again.

By on Jun 10, 2022

Review comment responded on Jul 12, 2022

Dear Jenna, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and improve. We work hard to deliver an exceptional guest experience, and it's apparent that we fell short in this case. The pool is open now. Our maintenance team is now aware of the drainage. I will work with my team regarding the customer service provided during your stay. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown to love. Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

5
Everyone

By on Jun 8, 2022

5
Family

Great hotel and service

By on May 28, 2022

Review comment responded on Jul 12, 2022

Dear Vananh, Thank you for the great review of our hotel! Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again soon. Your review and insights help us better our guest experience. Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

3
Friends

Clean

By on Feb 25, 2022

Review comment responded on Mar 1, 2022

Dear Herb, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and improve. We work hard to deliver an exceptional guest experience, and it's apparent that we fell short in this case. We will do our best to provide you with the great hotel experience that so many of our guests have grown to love. We hope to see you back soon! Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

2
Partner Couples

I called down to the front desk to get cream and sugar for my coffee and was told to go down to the breakfast area. When I arrived at approximately 7:18 am I was told off by one of the kitchen help, (short Hispanic male around late 40s), to get out of the area. He didn’t bother to ask me if he could assist me or if I needed anything. Just told me to get out. It was extremely rude and unprofessional. I just needed to find the cream for my coffee that the front desk attendant to me to come down from 3rd floor to get.

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Dear Shawna, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and improve. We work hard to deliver an exceptional guest experience, and it's apparent that we fell short in this case. I will be addressing this to my front desk staff and my kitchen staff. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown to love. Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

1
Everyone

By on Jul 3, 2021

Review comment responded on Jul 21, 2021

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you the great hotel experience that so many of our guests have grown to love. Sincerely, Anthony Durham Operations Manager Sonesta ES Suites at Domain Area

5
Everyone

The staff at the front desk were very friendly & helpful. No issues. Relaxing weekend. The only thing I missed was ice. You had to wait for your refrigerator to make some - no ice bins in the hotel.

By on Feb 9, 2021

5
Family

Very friendly staff. COVID-19 policies were executed and followed.

By , from Richmond, TX on Oct 11, 2020

4
Everyone

By on Nov 25, 2019

Review comment responded on Nov 29, 2019

Thank you for your feedback as it is greatly appreciated. We are glad that you chose our hotel to accommodate your needs, and that you enjoyed your stay. Come back and see us some time!

Sonesta ES Suites Austin The Domain Area

10201 Stonelake Blvd, Austin, TX 78759
url importing http://www.orbitz.com/Austin-Hotels-Sonesta-ES-Suites-Austin-The-Domain-Area.h528753-p2.Hotel-Reviews
There was an error importing /Austin-Hotels-Sonesta-ES-Suites-Austin-The-Domain-Area.h528753-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Austin-Hotels-Sonesta-ES-Suites-Austin-The-Domain-Area.h528753-p2.Hotel-Reviews

Frequently asked questions