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Hyatt Place Austin Downtown

3.0 out of 5.0

Recent guest reviews

The hotel was nice but we had just left the Hyatt in San Antonio which was much nicer. Austin was not as clean and the furniture was worn.

The staff was exceptionally friendly. At request, they moved us from the 17th floor to the 6th.

The hotel is extremely well maintained and the staff is very very friendly and keen on helping the guests. The complimentary breakfast was a great addition to our stay, yet keep in mind that it is not a full buffet - which is more than ok given it’s complimentary... - and in the case one goes there after 9 am not much food is left. Overall it’s an absolute YES due to location , friendliness, facilities and price!

The hotel was beautiful and within walking distance of several great restaurants and other downtown sites.

This is a great location, great price, and great hotel experience. I used the fitness room, and while it doesn't have everything a regular gym does, I was still able to get a great workout. Staff was extremely helpful and polite. Food during breakfast is good. I'll look for more Hyatt Place hotels when I need to travel.

Everything we wanted to do was a short walk away. Great location. Clean room, great staff.

This hotel is the best deal in downtown Austin! Great location that allows you to walk to lots of restaurants and fun stuff to do, or you can have the valet bring your car around if you need to drive and then have them park it again when you are done. That is so great because getting parking in downtown Austin can be an issue. Staff is very nice and helpful. Breakfast is good and the rooms are clean. We will be back, for sure!

Family of 4 (parents and 2 teens) for 5 days and 4 nights. Pros: 1. Location: extremely close to Magnificent Mile, the North shore. Plenty of restaurants and shopping nearby. 2. Hotel staff: very courteous and helpful. 3. Room: we had the standard with 2 queen beds. It was spacious and bright. Especially appreciated sink with large countertop in the bathroom 4. Bonus: Starbucks on the ground floor! Note that Lobby is on the 2nd floor Cons: 1. Hotel is rather large so lots of people coming and going during the weekend. We arrived on Saturday during Lollapalooza: we couldn't sleep well that night due to lots of drunk guests partying in the hallways. Security did come up when we called at 2:00am. Noise stopped for maybe 30 mins but it started again. 2. Walls are paper thin but worse is the bolted dividing door between 2 rooms with a large space at the bottom. Next door neighbor was either smoking or has a weird cologne on but the smell came through to our room. It was awful! Once we put rolled towels in front of the door, it got much better. 3. Beware of your room location! We ended up close to the elevator shaft so each time the elevator stopped at our floor, it sounded like someone was moving furniture above our heads. 4. Location: hotel is close to Northwestern Hospiyal so be ready for the ambulance sirens!

Did not anticipate valet parking. There is virtually no available parking unless you use valet. It was good service. Did not anticipate the cost

The hotel is well-priced, nicely laid out, and the rooms are huge. Great place to stay if you've got a roommate situation for a conference. Everything was very clean, the staff were prompt and friendly, lobby was comfortable, and the breakfast was a good spread. There's also a great crepe place right around the corner, and the convention center is a block away.

Check in and out was super easy. Room was clean, only complaint was that the bed/pillows weren't the comfiest. Really enjoyed the breakfast. Staff was super helpful when we had questions or needed anything. Used the pool once, nothing special but nice after coming in after a long, hot day. Great location.

Staff was really friendly and so accommodating. The room was very clean and the beds were so comfortable. Breakfast was delicious. I wish we were staying longer!

Location was perfect for walking around downtown Austin. It was always easy to stop by the room mid-day. Staff was friendly. Room was clean & nice. Queen beds were very comfortable. The hide-a-bed was every bit as awful as you'd expect it to be.

Hotel is not cheap but it's a great hotel in great location. Offers good breakfast in the morning. Walking distance to a lot of attractions, restaurants, and bars.

Great downtown location! We were able to walk everywhere we needed and wanted to go. The staff was very friendly and helpful. The only issue we had was parking. There is no clearly marked guest parking, aside from valet, for the hotel.

Hotel Staff are very friendly and helpful. Greeted with a warm welcome.

Great stay at this hotel - beautiful room, super clean, friendly staff at check-in and check-out, and breakfast included!

We have stayed at the Hyatt Place in the past, but this time the hotel did not meet expectations. The wifi did not work on the floor, we called the front desk but they were not able to successfully resolve the issue over 3 days. The wifi worked fine in the lobby, but not the room. The remote for the TV did not work well, so we needed to use the controls on the side of the screen. While we could have contacted the front desk, who wants to have someone come up to the room when you are lying around in your PJs just relaxing a bit before falling asleep?

Staff was very friendly and helpful. The hotel was very clean and just a great stay overall. The only knock on the hotel was the beds weren't comfortable and only valet parking is available.

Hotel staff was very helpful and attentive, always greeted us with a smile. The breakfast (included) had a great selection, the french toast was delicious. The rooms and lobby was clean and welcoming.

211 E 3rd St Austin TX

Hotel highlights

  • Close to Governor's Mansion and Texas State Capitol
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Austin, Hyatt Place Austin Downtown is within a mile (2 km) of popular sights such as Governor's Mansion and Texas State Capitol. This 3-star hotel has 117 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Austin and also close to Blanton Museum of Art and Bob Bullock Texas State History Museum.


Dining

Free continental breakfast is offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

All 117 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and refrigerators.


Property features

At Hyatt Place Austin Downtown, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 36.95 per night. Staff members are on hand to provide dry cleaning/laundry services and tour or ticket assistance. Additional amenities include 3 meeting rooms, conference space, and a business center.

Room options

Room, 1 King Bed (Guest)

King 1 | Sleeps 4

Room, 2 Queen Beds (Guest)

Queen 2 | Sleeps 6

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 5

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place Austin Downtown

Everyone (21) Business (10) Couples (22) Family (8) Friends (13) Other (5)
4

nice hotel conveniently located.

Everyone

The hotel was nice but we had just left the Hyatt in San Antonio which was much nicer. Austin was not as clean and the furniture was worn.

By on Feb 21, 2018

5

wonderful hotel in austin, texas!

Everyone

The staff was exceptionally friendly. At request, they moved us from the 17th floor to the 6th.

By on Jan 15, 2018

Review comment responded on Feb 7, 2018

Hello and thank you for taking the time to rate and review your stay with us. Our staff will be delighted to hear that they left a great impression! We hope you'll come back and see us again the next time you're in Austin!

5

excellent hotel ... especially for the price

Everyone

The hotel is extremely well maintained and the staff is very very friendly and keen on helping the guests. The complimentary breakfast was a great addition to our stay, yet keep in mind that it is not a full buffet - which is more than ok given it’s complimentary... - and in the case one goes there after 9 am not much food is left. Overall it’s an absolute YES due to location , friendliness, facilities and price!

By , from New York on Dec 29, 2017

Review comment responded on Feb 7, 2018

Sofia, we are thrilled to hear we were able to accommodate you during your stay. Our stay will love to hear that their hard work is being noticed. Please come back and be our guest the next time you're in the lovely Austin, TX.

5

beautiful hotel centrally located!

Everyone

The hotel was beautiful and within walking distance of several great restaurants and other downtown sites.

By , from Texas on Nov 29, 2017

Review comment responded on Feb 7, 2018

Thank you for taking the time to share your experience! We look forward to welcoming you back next time you return!

5

comfort and convenience

Everyone

This is a great location, great price, and great hotel experience. I used the fitness room, and while it doesn't have everything a regular gym does, I was still able to get a great workout. Staff was extremely helpful and polite. Food during breakfast is good. I'll look for more Hyatt Place hotels when I need to travel.

By , from Montana on Nov 17, 2017

Review comment responded on Feb 7, 2018

Thank you for taking the time to review your experience at our hotel. We can't wait to have you back next time you return to Austin!

5

great location!

Everyone

Everything we wanted to do was a short walk away. Great location. Clean room, great staff.

By , from Los Angeles on Oct 31, 2017

Review comment responded on Feb 7, 2018

Thank you!

5

great location for all austin activities

Everyone

This hotel is the best deal in downtown Austin! Great location that allows you to walk to lots of restaurants and fun stuff to do, or you can have the valet bring your car around if you need to drive and then have them park it again when you are done. That is so great because getting parking in downtown Austin can be an issue. Staff is very nice and helpful. Breakfast is good and the rooms are clean. We will be back, for sure!

By , from Tyler, Texas on Aug 23, 2017

Review comment responded on Feb 7, 2018

Thank you!

4

magnificent mile accessible hotel

Everyone

Family of 4 (parents and 2 teens) for 5 days and 4 nights. Pros: 1. Location: extremely close to Magnificent Mile, the North shore. Plenty of restaurants and shopping nearby. 2. Hotel staff: very courteous and helpful. 3. Room: we had the standard with 2 queen beds. It was spacious and bright. Especially appreciated sink with large countertop in the bathroom 4. Bonus: Starbucks on the ground floor! Note that Lobby is on the 2nd floor Cons: 1. Hotel is rather large so lots of people coming and going during the weekend. We arrived on Saturday during Lollapalooza: we couldn't sleep well that night due to lots of drunk guests partying in the hallways. Security did come up when we called at 2:00am. Noise stopped for maybe 30 mins but it started again. 2. Walls are paper thin but worse is the bolted dividing door between 2 rooms with a large space at the bottom. Next door neighbor was either smoking or has a weird cologne on but the smell came through to our room. It was awful! Once we put rolled towels in front of the door, it got much better. 3. Beware of your room location! We ended up close to the elevator shaft so each time the elevator stopped at our floor, it sounded like someone was moving furniture above our heads. 4. Location: hotel is close to Northwestern Hospiyal so be ready for the ambulance sirens!

By , from CA on Aug 23, 2017

Review comment responded on Feb 7, 2018

Thank you!

5

parking

Everyone

Did not anticipate valet parking. There is virtually no available parking unless you use valet. It was good service. Did not anticipate the cost

By on Aug 8, 2017

Review comment responded on Feb 7, 2018

Thank you!

5

nice spacious rooms convenient to conventions

BusinessTravelers

The hotel is well-priced, nicely laid out, and the rooms are huge. Great place to stay if you've got a roommate situation for a conference. Everything was very clean, the staff were prompt and friendly, lobby was comfortable, and the breakfast was a good spread. There's also a great crepe place right around the corner, and the convention center is a block away.

By , from NC on Jul 24, 2017

Review comment responded on Feb 7, 2018

Thank you!