Used all the protocols for late check in but door code was not valid. Sat outside trying to text or contact someone to help us out with no success. Eventually after booking a different hotel for the night I received a response. No apologies from management and did not return my calls to verify I would not be charged for the day. I am still working on getting confirmation of the cancellation.
The king suite is lovely.
This property was the perfect location for some quietness by the river with excellent menu options at the The Ruby Bar. Loved having a private balcony as well to enjoy the sunrise and sunsets.
This will be the place we stay on our next visit.
Amazing guest services, spotless rooms and fabulous restaurant!
Very cozy place. Love the Creekside views and the balconies...wish they were a little more private from the neighboring units though.
Love the Ruby Hotel!! A unique independent hotel with an interesting story behind it.
Love the midcentury modern vibe and the gracious staff. There is a really good bar onsite that also offers light food menu and great views. I super appreciate the extra investment in luxurious linens for the bed and in the bathroom. The sustainable bath products and in room Nespresso were just a bonus! The breakfast was simple but free...overall I enjoyed my stay.
I typically stay in the big branded hotels because of consistency. This was a one day down and back trip and I thought, well, let's do something different. This little Gem is tucked away just a short jaunt from Old Town Round Rock and I was pleasantly surprised by the modern retro feel. This place only has 39 rooms so it speaks to those who love boutique and quiet locations. The rooms are set in a vivid Deep Teal Color with Modern/Retro Design. The bathroom was spacious and easily one of the nicer ones we have found. There is a small lap pool and of course the RUBY BAR. I had some of their most inventive drink menu and their small bites were simply amazing (You must try the Meatloaf Sliders)! Clare, who professed to be not a mixologist but instead a Bar Witch can brew up an awesome cauldron of fabulous! Sitting out on the balcony overlooking the river was serene, calming and as near to meditation as I come. What I found amazing were the bats just after sunset. Small little flighty warriors scouring the skies for all manner of insect! Other than a couple of glitches I would say this is a MUST STAY place, tucked away with an escape, modern, hip vibe. LOVED it will be staying there again soon!
It was full of insects and roaches. The staffs were nice but they don’t work at night in case something happens.
Located in Round Rock Original Plat, The Ruby Hotel is within a mile (2 km) of sights such as Memorial Park and Chisholm Trail Crossing Park. This 3.5-star hotel welcomes guests with 39 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and safes.
At The Ruby Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Additional amenities include a terrace, a garden, and a picnic area.
Used all the protocols for late check in but door code was not valid. Sat outside trying to text or contact someone to help us out with no success. Eventually after booking a different hotel for the night I received a response. No apologies from management and did not return my calls to verify I would not be charged for the day. I am still working on getting confirmation of the cancellation.
The king suite is lovely.
Thank you for your kind words, Kathleen, and taking the time to share them here for others to see. Cheers to a life well lived.
This property was the perfect location for some quietness by the river with excellent menu options at the The Ruby Bar. Loved having a private balcony as well to enjoy the sunrise and sunsets.
Thank you for taking the time to leave this great review, Rita. We will love having you back. Cheers to a life well lived.
This will be the place we stay on our next visit.
Thank you for the splendid review. No compliment can quite compare to repeat business. Here's to a life well lived.
Amazing guest services, spotless rooms and fabulous restaurant!
Thank you, Emily! It's our pleasure to provide the experience. See you soon!
Thank you so much!
Thank you for your rating!
Very cozy place. Love the Creekside views and the balconies...wish they were a little more private from the neighboring units though.
Thank you for your review. On your next visit inquire about our private balcony units.
Thank you so much for your feedback!
Catherine, our sincere apologies for your experience. I am confident that you can see from the other reviews that this is not our norm and there was an unfortunate combination of manual and systematic errors at fault for your poor experience at The Ruby. As this is not the place to discuss further details, please call us directly if you have not received our communications.