Inconvenient if you have to haul a inclosed 20’ trailer. Luckily there was not many people staying at the hotel so there was a tight spot we parked with the trailer other than that it is good.
Great location, next to the Lodge Card Room. Staff was wonderful. Would go back!
My main complaint is BUGS, especially ants. I killed lots of ants while in the room, they creep up my bed, on my daughter's pillow, and I even awaken once when ant bit my arm while sleeping. There were some fruit flies flying around, and saw a couple small beetles on the floor inside my room, and a cockroach right outside my room. Property is quite old, shower is leaking when shut off, toilet seat scratched and stained, one of the towels I used had stain.
Breakfast not attended to by staff. No cups…waffle mix had gone bad. Room lock didn’t line up
No breakfast as advertised
Staff was friendly. Pool was cloudy and didnt
The property is located off the highway in a seedy area. The room i stayed in was smelly, and moldy. The water in the sink never went down. I cut my trip short in that hotel. The staff was very accommodating though they went out of their way to help me but after my night there I just wanted to leave.
Decent hotel seems to be recently renovated, convenient location
The staff was friendly and was very fast to respond to needs. However room service did not restock all towels.
Staff was friendly and very welcoming. Breakfast excellent. Clean.
Room was odd, 2 separate rooms, air conditioning was in living room, never cooled bedroom off till 3am. They had only a room fan in bedroom. The bed was on a raised 6-8in. platform which is a lawsuit waiting to happen. I got up in the nite, not remembering it. Nearly fell on my face. The nite staff that checked me in tho was very nice & helpful.
The guy that's at the front desk is rude and unprofessional. Sorry to have woke him up late but I needed to check in.
A quiet and inexpensive way to get in and out of Austin and surrounding areas. Great for sleeping and visiting or commuting. Not a luxury hotel but fair for the price, clean, and convenient.
This was a horrible experience, The room was unsanitary I had a roach crawling on my nightstand next to me, spiders by the vanity area called the front desk he gave me a room upstairs I had to repack take everything up there myself was promised a call from the manager that never came For the price that they charge this was a huge disappointment, Will never stay there again!!
Located minutes from Wells Branch. Staff attentive and professional. Room clean and comfortable. Would stay there again.
We was not in room much, it was clean, but it did have a stale odor. The toilet seat was very loose and stains on wall In bathroom. We did have microwave and fridge, which was nice. The wyfy did not work well, but until overnight our last night. Front desk clerk was nice.
This hotel seems to keep the worst rooms for those reserved through an online service. In our first room, the air conditioner barely cooled the room, it smelled very stale, and there was no hot water for the tub. In the second room, the permanent bath mat was floating, the drainage was very slow, and there was NO internet during our entire stay. If our purchase wasn't non-refundable I would have moved.
Located in Three Points, Quality Inn & Suites Round Rock - Austin North is within a 10-minute drive of popular attractions such as Round Rock Sports Center and Round Rock Premium Outlets. This 48-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and TVs with digital channels. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available once per stay.
At Quality Inn & Suites Round Rock - Austin North, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out, laundry facilities, and a vending machine.
Inconvenient if you have to haul a inclosed 20’ trailer. Luckily there was not many people staying at the hotel so there was a tight spot we parked with the trailer other than that it is good.
Great location, next to the Lodge Card Room. Staff was wonderful. Would go back!
Hi Sammi,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
My main complaint is BUGS, especially ants. I killed lots of ants while in the room, they creep up my bed, on my daughter's pillow, and I even awaken once when ant bit my arm while sleeping. There were some fruit flies flying around, and saw a couple small beetles on the floor inside my room, and a cockroach right outside my room. Property is quite old, shower is leaking when shut off, toilet seat scratched and stained, one of the towels I used had stain.
Hello Yovita, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
Hello MARIA,On behalf of our entire staff thank you for staying with us and for rating your stay.,
Hello Ignatius, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
Breakfast not attended to by staff. No cups…waffle mix had gone bad. Room lock didn’t line up
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Hello Gina, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,
No breakfast as advertised
Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Staff was friendly. Pool was cloudy and didnt
We do apologize for the pool not being open.
The property is located off the highway in a seedy area. The room i stayed in was smelly, and moldy. The water in the sink never went down. I cut my trip short in that hotel. The staff was very accommodating though they went out of their way to help me but after my night there I just wanted to leave.
I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello Elias,Thank you for your feedback. We apologize for any inconvenience you may have experienced with the parking situation. We appreciate your understanding and are glad to hear that overall, your stay was satisfactory. We hope to have the opportunity to welcome you back in the future.