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Recent guest reviews

My main complaint is BUGS, especially ants. I killed lots of ants while in the room, they creep up my bed, on my daughter's pillow, and I even awaken once when ant bit my arm while sleeping. There were some fruit flies flying around, and saw a couple small beetles on the floor inside my room, and a cockroach right outside my room. Property is quite old, shower is leaking when shut off, toilet seat scratched and stained, one of the towels I used had stain.

Breakfast not attended to by staff. No cups…waffle mix had gone bad. Room lock didn’t line up

No breakfast as advertised

Staff was friendly. Pool was cloudy and didnt

The property is located off the highway in a seedy area. The room i stayed in was smelly, and moldy. The water in the sink never went down. I cut my trip short in that hotel. The staff was very accommodating though they went out of their way to help me but after my night there I just wanted to leave.

Decent hotel seems to be recently renovated, convenient location

The staff was friendly and was very fast to respond to needs. However room service did not restock all towels.

Staff was friendly and very welcoming. Breakfast excellent. Clean.

Room was odd, 2 separate rooms, air conditioning was in living room, never cooled bedroom off till 3am. They had only a room fan in bedroom. The bed was on a raised 6-8in. platform which is a lawsuit waiting to happen. I got up in the nite, not remembering it. Nearly fell on my face. The nite staff that checked me in tho was very nice & helpful.

The guy that's at the front desk is rude and unprofessional. Sorry to have woke him up late but I needed to check in.

A quiet and inexpensive way to get in and out of Austin and surrounding areas. Great for sleeping and visiting or commuting. Not a luxury hotel but fair for the price, clean, and convenient.

This was a horrible experience, The room was unsanitary I had a roach crawling on my nightstand next to me, spiders by the vanity area called the front desk he gave me a room upstairs I had to repack take everything up there myself was promised a call from the manager that never came For the price that they charge this was a huge disappointment, Will never stay there again!!

Located minutes from Wells Branch. Staff attentive and professional. Room clean and comfortable. Would stay there again.

We was not in room much, it was clean, but it did have a stale odor. The toilet seat was very loose and stains on wall In bathroom. We did have microwave and fridge, which was nice. The wyfy did not work well, but until overnight our last night. Front desk clerk was nice.

This hotel seems to keep the worst rooms for those reserved through an online service. In our first room, the air conditioner barely cooled the room, it smelled very stale, and there was no hot water for the tub. In the second room, the permanent bath mat was floating, the drainage was very slow, and there was NO internet during our entire stay. If our purchase wasn't non-refundable I would have moved.

Check-in and out were very easy. Staff was polite and helpful. It was not a luxury hotel, nor did I expect it to be. But it was clean, comfortable and quiet. Very well worth the amount I paid!

We arrived there and the staff was helpful and friendly. They allowed a late check out and provided wi fi access and directions to places near by.

I was in Austin on business and was disappointed in the Days Inn. During my 5 night stay, I killed 8 cockroaches and 4 grasshoppers. The last two nights I switched to another room to find 3 more grasshoppers. The safe in my room had to be torn apart in order to get my stuff out, so they clearly need to be replaced. The staff was kind. A classic case of "you get what you pay for."

S Ih 35 Round Rock TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free parking
  • Outdoor pool

Located in Three Points, Quality Inn & Suites Round Rock - Austin North is within a 10-minute drive of popular attractions such as Round Rock Premium Outlets and Dell Diamond. This 48-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 32-inch TVs with digital channels. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available once per stay.


Property features

At Quality Inn & Suites Round Rock - Austin North, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include express check-out, laundry facilities, and a vending machine.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites Round Rock - Austin North

Everyone (10) Couples (4) Business (2) Family (5) Other (1)
2
Family with small children

My main complaint is BUGS, especially ants. I killed lots of ants while in the room, they creep up my bed, on my daughter's pillow, and I even awaken once when ant bit my arm while sleeping. There were some fruit flies flying around, and saw a couple small beetles on the floor inside my room, and a cockroach right outside my room. Property is quite old, shower is leaking when shut off, toilet seat scratched and stained, one of the towels I used had stain.

By on May 31, 2022

Review comment responded on Jun 11, 2022

Hello Yovita, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

3
Everyone

By on May 18, 2022

Review comment responded on Aug 17, 2022

Hello Ignatius, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

1
Everyone

Breakfast not attended to by staff. No cups…waffle mix had gone bad. Room lock didn’t line up

By on Feb 13, 2022

Review comment responded on Feb 15, 2022

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

1
Everyone

By on Jan 22, 2022

Review comment responded on May 5, 2022

Hello Gina, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

2
Family with small children

No breakfast as advertised

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.

3
Everyone

Staff was friendly. Pool was cloudy and didnt

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

We do apologize for the pool not being open.

2
Everyone

The property is located off the highway in a seedy area. The room i stayed in was smelly, and moldy. The water in the sink never went down. I cut my trip short in that hotel. The staff was very accommodating though they went out of their way to help me but after my night there I just wanted to leave.

By on May 10, 2021

Review comment responded on May 12, 2021

I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

5
Everyone

Decent hotel seems to be recently renovated, convenient location

By , from Houston on Oct 25, 2020

Review comment responded on Oct 26, 2020

Thanks for that great review, see next time your in town.

4
Family with small children

The staff was friendly and was very fast to respond to needs. However room service did not restock all towels.

By , from Oklahoma on Feb 18, 2020

Review comment responded on Feb 18, 2020

We are glad you had a great stay, hope to see you soon next time your in town.

5
Family

Staff was friendly and very welcoming. Breakfast excellent. Clean.

By , from San Antobio on May 30, 2019

Review comment responded on Jul 9, 2019

We greatly appreciate you taking the time to review your stay at our hotel. We are thrilled that you enjoyed your stay with us and hope to see you again in the future.

Quality Inn & Suites Round Rock - Austin North

1802 S Ih 35, Round Rock, TX 78681
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