The gal working check in was delightful. Room was nice and clean. It was fine. We weren’t there long enough to really need much!
Hotel was very noisy. Guest talking at all hours of the night, loud constant traffic from the freeway, and hotel didn't appear to have good insulation at all. Could hear the TV in the next room.
I was told because I got my room through a 3rd party that I was not eligible for room service, no clean sheets, towels. toilet paper etc unless I came and got it myself. Also, I reserved a KING bed, only a double bed was available. I requested a switch of the room the next day, to only be told there was no KING bed available. The room was disgustingly dirty. I have pictures. There was hair on the shower wall. A dirty sock under the bath sink. Lights out in the room. Shower head not cleans. 3 nights out of 4 my room smelled like weed. Considering Covid I was freaked out and could not sleep for the four days I was there. I want a refund but was told because I bought through Orbitz that was not possible. I will never ever stay here again. I was extremely uncomfortable and never accommodated for anything.
We (2 adults, 2 children) used this hotel for a night stay while passing by through Round Rock. With that said, we didn't need any luxury or fancy amenities, we only needed a bed to sleep and a bathroom to shower. The room we were in had seen better days; it looks old, it's dark and has a weird smell (not strong, but enough that when getting in the room you can sense it). The carpet was a bit dirty but beds were nice and clean. The shower head was very low... I am not very tall (5'9") and the shower head was in my face... I had to lower my head to wash my hair... but this was a good laughing point to the kids... The breakfast was OK with regular things like coffee, milk, cereal, eggs, bacon, muffin, fruit and a waffle maker... Considering the cost for 1 night and the room conditions, I don't think this was a good cost benefit for me. I'll be looking for other hotel brand next time.
Breakfast and bar. The bathroom was not clean, soap from previous user was in the bathroom and shower had stuff on the walls
Our rooms were not ready at check-in time. We were asked to wait which we did. When told that our rooms were ready, they checked us in and gave us our key cards. When we arrived at the rooms, they were not ready for at least 45 minutes to an hour. Not the fault of the house keeping staff, I think they are overwhelmed. While a Noon checkout is great for those staying over, it really does not give housekeeping much time to get the rooms turned over for the incoming guests. It is a great location and most of the staff are super helpful. Once cleaned, our rooms were good. This place could use a makeover as it is more than a little worn. The breakfast (especially the waffles) is good.
Location, Location Staff, most important thing reasonable price!!
A/C in room did not work. They said no smoking but hall smell likes marijuana.. very nice hotel and friendly staff but the people that don’t follow the rules are ruining it for others.
I stayed 2 nights and the room was not cleaned the 2nd day. The floor was not vacuumed and the room was in disrepair. The front desk woman was less than hospitable.
I was visiting this location for the Migration Dance Festival and I've been to Austin several times. This was my first time staying in Round Rock and it was a great experience! Clean rooms, nice staff and awesome location with bars/restaurants in the surrouding area. I would for sure stay again.
restroom had incomplete repair on exhaust fan. Otherwise, was a great stay. Hotel allowed early check in and was very accomodating.
Most Outlets and lamps didnt work. Hotel staff not friendly. They aren't even trying.
Good spot for a short stay. It was centrally and conveniently located to where I needed to be during the week.
Wingate by Wyndham - Round Rock places you within a leisurely stroll of Chisholm Trail Crossing Park and Memorial Park. This 100-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
The 100 accommodations feature sitting areas. LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
Wingate by Wyndham - Round Rock features an outdoor pool, free WiFi in public areas, and a conference center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
The gal working check in was delightful. Room was nice and clean. It was fine. We weren’t there long enough to really need much!
Hotel was very noisy. Guest talking at all hours of the night, loud constant traffic from the freeway, and hotel didn't appear to have good insulation at all. Could hear the TV in the next room.
I was told because I got my room through a 3rd party that I was not eligible for room service, no clean sheets, towels. toilet paper etc unless I came and got it myself. Also, I reserved a KING bed, only a double bed was available. I requested a switch of the room the next day, to only be told there was no KING bed available. The room was disgustingly dirty. I have pictures. There was hair on the shower wall. A dirty sock under the bath sink. Lights out in the room. Shower head not cleans. 3 nights out of 4 my room smelled like weed. Considering Covid I was freaked out and could not sleep for the four days I was there. I want a refund but was told because I bought through Orbitz that was not possible. I will never ever stay here again. I was extremely uncomfortable and never accommodated for anything.
We (2 adults, 2 children) used this hotel for a night stay while passing by through Round Rock. With that said, we didn't need any luxury or fancy amenities, we only needed a bed to sleep and a bathroom to shower. The room we were in had seen better days; it looks old, it's dark and has a weird smell (not strong, but enough that when getting in the room you can sense it). The carpet was a bit dirty but beds were nice and clean. The shower head was very low... I am not very tall (5'9") and the shower head was in my face... I had to lower my head to wash my hair... but this was a good laughing point to the kids... The breakfast was OK with regular things like coffee, milk, cereal, eggs, bacon, muffin, fruit and a waffle maker... Considering the cost for 1 night and the room conditions, I don't think this was a good cost benefit for me. I'll be looking for other hotel brand next time.
Thank you for taking the time to leave a review. We are sorry that we did not meet your expectations. We hope the next time you are in the area, you will give us another try.
Breakfast and bar. The bathroom was not clean, soap from previous user was in the bathroom and shower had stuff on the walls
Anonymous, I am sorry for you experience with the room. We have recently gone though a renovation and all rooms are now complete. I hope the next time you are in Round Rock, I hope you will give us another try.