The room was extremely clean, bed and pillows were so comfortable. I checked in late, around 10 pm, the only draw back was being woken up around 9 am by house cleaning. Over all would definitely stay here again.
Not only did we not get to use the reservation but it took 3 phone calls to get it canceled due to COVID, but by the time it was canceled they said it was too late and the full rate would be due. Each said it was the other party that refused to authorize a refund/credit or use of a waiver due to the circumstances. Horrible experience with hotel and Orbitz.
Everything was wonderful bathroom sink was slow going down but overall beautiful
Very clean. Friendly staff! Definitely will stay there again while in Austin
Nice place, pool was a little dirty and limited breakfast. But very clean and room was spacious
The property was clean. They were clear about their current rules for covid, (had to check in to use the pool so they could maintain the number of people there and no daily housekeeping in the room). I could hear everything going on in the hallway, which I was less than happy about at 1 in the morning. Most of the time it wasn't an issue.
I loved the service, how clean and quiet it was. The soft beds. I just loved, loved my stay.
Nice place, quiet, but during an all night rain storm There was only tv for entertainment and the direct tv package at this location had no options besides streaming from another device.
Good hotel. Weird people in parking lot but otherwise great
still a nice place. not tired yet. great staff......
The breakfast was outstanding and the staff was accommodating
Great front desk staff. Refrigerator was filled with ice and did not get especially cool. Someone woke me up at 3am using a vacuum or something on the floor above me. Room was super dirty. Would not stay here again, ever. Worst hotel experience I have ever had.
Check-In staff accommodated us to perfection. Super friendly and super nice 10/10 would recommend!
Only spent one night there but overall nice facility! Front office staff was very nice and the room was clean!
Everyone greeted me and were beyond helpful. From inquiring if i needed anything to helping me in the elevator when my hands were full. Very nice and accommodating in every way.
Slow servive. Staff was never available. Breakfast was lacking basics like water and hit coffee. This hotel seems understaffed.
Great room, location, bar, service. Highly recommend.
Located within a mile (2 km) of Frontier Park, Hyatt Place Austin/Round Rock is within 2 miles (3 km) of Boardwalk Shopping Center. This 3-star hotel welcomes guests with 138 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
The 138 accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.
At Hyatt Place Austin/Round Rock, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
The room was extremely clean, bed and pillows were so comfortable. I checked in late, around 10 pm, the only draw back was being woken up around 9 am by house cleaning. Over all would definitely stay here again.
Not only did we not get to use the reservation but it took 3 phone calls to get it canceled due to COVID, but by the time it was canceled they said it was too late and the full rate would be due. Each said it was the other party that refused to authorize a refund/credit or use of a waiver due to the circumstances. Horrible experience with hotel and Orbitz.
Dear Traveler, Thank you so much for leaving us a Wonderful review score! We are happy that you chose Hyatt Place Austin/Round Rock as your hotel destination. We look forward to seeing you in the near future.
Everything was wonderful bathroom sink was slow going down but overall beautiful
Hello G.C, Thank you for your Review, and the great score! I am sorry about your sink problem at our hotel. I want to let you know this has been addressed appropriately and we fixed it. I do hope you will give us another chance in the future.
Very clean. Friendly staff! Definitely will stay there again while in Austin
Dear MC, Thank you so much for your wonderful review. I am happy to see that we can exceed your expectations! We cant wait to see you in the future!
Nice place, pool was a little dirty and limited breakfast. But very clean and room was spacious
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
The property was clean. They were clear about their current rules for covid, (had to check in to use the pool so they could maintain the number of people there and no daily housekeeping in the room). I could hear everything going on in the hallway, which I was less than happy about at 1 in the morning. Most of the time it wasn't an issue.
Thank you very much for your review and allowing us the opportunity to serve you! We are thrilled you had a great stay with us and cannot wait to see you again soon.
I loved the service, how clean and quiet it was. The soft beds. I just loved, loved my stay.
Thanks for staying with us. We appreciate your feedback! We hope to see you back soon!
Nice place, quiet, but during an all night rain storm There was only tv for entertainment and the direct tv package at this location had no options besides streaming from another device.
I am sorry that the weather caused an outage on the TV stream, all services are restored and we hope to see you back soon.
Thank you for your review, I apologize that multiple attempts were required to resolve your issue.