There are several reasons we enjoyed our stay. The staff are very friendly and professional. Rooms and lobby very clean. Breakfast was fresh and
The staff was nice and good service...but the building was so old and badly kept up, the sink plugs didn't work, the caulk and grout was bad, the towel bars, faucets and light fixtures were loose. I had to change rooms after first night because room was so bad and the air conditioning didn't work. The worst place I have ever stayed in and there was no parking.
Great Breakfast and Sitting area
Nothing really unique about it. Friendly staff and great location
Round Rock Sports Center is within a mile (2 km) of Holiday Inn Express & Suites Austin Round Rock, an IHG Hotel, and other popular attractions like Round Rock Premium Outlets are within a few miles (5 km). This 91-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available.
Guests of Holiday Inn Express & Suites Austin Round Rock, an IHG Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
There are several reasons we enjoyed our stay. The staff are very friendly and professional. Rooms and lobby very clean. Breakfast was fresh and
Thank you for staying with us! We are glad to hear that you had a great stay at our hotel. We look forward to you staying with us soon!
The staff was nice and good service...but the building was so old and badly kept up, the sink plugs didn't work, the caulk and grout was bad, the towel bars, faucets and light fixtures were loose. I had to change rooms after first night because room was so bad and the air conditioning didn't work. The worst place I have ever stayed in and there was no parking.
Thank you for your review of your recent stay. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We take great pride and care of our beautiful hotel. Our main priority is to continuously maintain a comfortable and inviting atmosphere. We genuinely apologize for the experience you had, we will be taking the necessary actions to fix this immediately.
Great Breakfast and Sitting area
Thank you for the feedback!
Nothing really unique about it. Friendly staff and great location
Dear Roland, Thank you for your 5-star rating! We're happy to hear that you experienced excellent customer service on your recent stay with us! If there is anything we can do to make your next stay extra special, please don't hesitate to reach out to us! We hope to see you again soon! With our best regards,
Thank you for the feedback. We are delighted to hear you enjoyed your stay with us and look forward to seeing you soon!