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Recent guest reviews

Near the troll road easier for travel and next to a shopping center for dining.

Excellent experience and outstanding customer service

Desk staff was superior, all shifts. Hectic breakfast area but always well stocked. Room was very comfortable and clean! I really missed having a newspaper to buy.

Overall it was a positive experience. It's a nice property and new. The front desk staff try very hard but lack training and support. They struggle managing the daily responsibilities. My biggest issue was the lack of working Wifi. If you are a business travel, do not stay here! They provided several excuses for the issues. The wifi just never would connect. They also charged my credit card after already being pre-paid. I brought this to their attention and they asked me to contact the third-party that I purchased my stay through. Why is this my responsibility? Not a very pro-customer answer to a guest issue.

Great place to get some rest. Excellent staff at front desk.

Perfect! This is the suite i wanna stay again. Its nice and clean. Maybe too simple squared building but nice inside. If you have more than 4person its ok to book normal room

West Louis Henna Blvd Round Rock TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located 1.5 mi (2.4 km) from Dell Computer HQ, Home2 Suites by Hilton Austin Round Rock is within a 10-minute drive of other popular attractions like St. David's North Austin Medical Center. This 91-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

The 91 air-conditioned rooms feature kitchens with refrigerators and microwaves. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, sofa beds, and coffee makers. Limited housekeeping is available.


Property features

Built in 2015, the brand new Home2 Suites by Hilton Austin Round Rock offers an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Studio, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Studio, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 6

Studio, 1 Queen Bed, Accessible (Hearing)

1 Queen Bed | Sleeps 4

Guest reviews for Home2 Suites by Hilton Austin Round Rock

Everyone (6) Couples (1) Family (1)
5
Partner Couples

Near the troll road easier for travel and next to a shopping center for dining.

By on Feb 15, 2021

Review comment responded on Feb 21, 2021

Thank you for reviewing the Home2 Round Rock. We truly appreciate your feedback and hope to see you again soon!

5
Family

Excellent experience and outstanding customer service

By on Jan 31, 2020

Review comment responded on Feb 2, 2020

Wow! This is great news! We are thrilled you enjoyed your stay with us. I will share your feedback with the team and look forward to hosting you if future travels bring you back to Austin.

5
Everyone

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Thank you very much for your stay and we are very happy you enjoyed your visit with us!

5
Everyone

By on May 27, 2019

Review comment responded on May 27, 2019

Thank you for staying with us during your visit to the Round Rock/Austin area, we greatly appreciate your loyalty. We are so happy to hear that your enjoyed your time with us and we hope to see you again in the near future. I will make sure to pass on your positive words to the entire staff! Best Regards, Justin Brennan General Manager Home2 Suites Round Rock

5
Everyone

By on May 25, 2019

Review comment responded on May 25, 2019

Good Morning, Thank you for staying with us during your visit to the Round Rock/Austin area, we greatly appreciate your loyalty. We are so happy to hear that you enjoyed your time with us and we hope to see you again in the near future. Sincerely, Justin Brennan General Manager jbrennan@vistahost.net

5

great coffee,

Everyone

Desk staff was superior, all shifts. Hectic breakfast area but always well stocked. Room was very comfortable and clean! I really missed having a newspaper to buy.

By on Jun 11, 2018

Review comment responded on Jul 25, 2018

Thank you for taking the time to give us feedback on your stay.

3

nice but staff is struggling to keep up

Business

Overall it was a positive experience. It's a nice property and new. The front desk staff try very hard but lack training and support. They struggle managing the daily responsibilities. My biggest issue was the lack of working Wifi. If you are a business travel, do not stay here! They provided several excuses for the issues. The wifi just never would connect. They also charged my credit card after already being pre-paid. I brought this to their attention and they asked me to contact the third-party that I purchased my stay through. Why is this my responsibility? Not a very pro-customer answer to a guest issue.

By , from Miami, FL on Jan 5, 2018

5
Everyone

Great place to get some rest. Excellent staff at front desk.

By on Sep 8, 2017

5

wanna stay again definately

Everyone

Perfect! This is the suite i wanna stay again. Its nice and clean. Maybe too simple squared building but nice inside. If you have more than 4person its ok to book normal room

By , from KR on Nov 12, 2016

Home2 Suites by Hilton Austin Round Rock

1000 West Louis Henna Blvd, Round Rock, TX 78681
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