Near the troll road easier for travel and next to a shopping center for dining.
Excellent experience and outstanding customer service
Desk staff was superior, all shifts. Hectic breakfast area but always well stocked. Room was very comfortable and clean! I really missed having a newspaper to buy.
Overall it was a positive experience. It's a nice property and new. The front desk staff try very hard but lack training and support. They struggle managing the daily responsibilities. My biggest issue was the lack of working Wifi. If you are a business travel, do not stay here! They provided several excuses for the issues. The wifi just never would connect. They also charged my credit card after already being pre-paid. I brought this to their attention and they asked me to contact the third-party that I purchased my stay through. Why is this my responsibility? Not a very pro-customer answer to a guest issue.
Great place to get some rest. Excellent staff at front desk.
Perfect! This is the suite i wanna stay again. Its nice and clean. Maybe too simple squared building but nice inside. If you have more than 4person its ok to book normal room
Located 1.5 mi (2.4 km) from Dell Computer HQ, Home2 Suites by Hilton Austin Round Rock is within a 10-minute drive of other popular attractions like St. David's North Austin Medical Center. This 91-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
The 91 air-conditioned rooms feature kitchens with refrigerators and microwaves. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, sofa beds, and coffee makers. Limited housekeeping is available.
Built in 2015, the brand new Home2 Suites by Hilton Austin Round Rock offers an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Near the troll road easier for travel and next to a shopping center for dining.
Excellent experience and outstanding customer service
Wow! This is great news! We are thrilled you enjoyed your stay with us. I will share your feedback with the team and look forward to hosting you if future travels bring you back to Austin.
Thank you very much for your stay and we are very happy you enjoyed your visit with us!
Thank you for staying with us during your visit to the Round Rock/Austin area, we greatly appreciate your loyalty. We are so happy to hear that your enjoyed your time with us and we hope to see you again in the near future. I will make sure to pass on your positive words to the entire staff! Best Regards, Justin Brennan General Manager Home2 Suites Round Rock
Good Morning, Thank you for staying with us during your visit to the Round Rock/Austin area, we greatly appreciate your loyalty. We are so happy to hear that you enjoyed your time with us and we hope to see you again in the near future. Sincerely, Justin Brennan General Manager jbrennan@vistahost.net
Desk staff was superior, all shifts. Hectic breakfast area but always well stocked. Room was very comfortable and clean! I really missed having a newspaper to buy.
Thank you for taking the time to give us feedback on your stay.
Overall it was a positive experience. It's a nice property and new. The front desk staff try very hard but lack training and support. They struggle managing the daily responsibilities. My biggest issue was the lack of working Wifi. If you are a business travel, do not stay here! They provided several excuses for the issues. The wifi just never would connect. They also charged my credit card after already being pre-paid. I brought this to their attention and they asked me to contact the third-party that I purchased my stay through. Why is this my responsibility? Not a very pro-customer answer to a guest issue.
Great place to get some rest. Excellent staff at front desk.
Perfect! This is the suite i wanna stay again. Its nice and clean. Maybe too simple squared building but nice inside. If you have more than 4person its ok to book normal room
Thank you for reviewing the Home2 Round Rock. We truly appreciate your feedback and hope to see you again soon!