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Recent guest reviews

Peaceful and clean hotel. Walking distance to shops and restaurants.

Nice open space, but lower floors could hear the noise from the bar.

Hotel is generally nice. However, the sink was dirty, as if someone dumped ashes in it. The refrigerator was not functioning.

Good place....very convenient and staff was helpful!

Did not like having to pay $ for wifi. Prices are rather expensive for items at the hotel.

We traveled down to Houston for my 13 month old boy & daughter (twins), because baby boy was having a surgery. After the surgery I was dropped off by my wife at a local event where I was working for a few hours and she took our reservation number as my credit card to the hotel to check in. The babies were tired and hungry and ready to rest, when my wife arrived to check in, the line was long which I understand I not the hotels fault, but she waited there 30 mins to check in, the babies were fussy and when she arrived at the counter the hotel clerk refused to check her in bc she could not provide ID for my card, which was in my wallet, and refused to get a manager upon request for an exception. She left crying with the babies in the lobby, a bell captain finally asked if everything was okay & she explained, she was attempting to change the babies in the lobbies without disrupting his recent surgery area and provide medicine to him (Antibiotis), the bell hop got a mgr to see her, she finally made an exception and conveyed no sympathy in tone, in the room it was very dirty. Our babies crawled on the floor and were covered in black nasty dirt, they prob never vacuumed and the bathroom was barely stocked with toiletries that you would expect from a hotel, no lotion, mouthwash, etc (just one bar of soap for shower and sink, with shampoo & conditioner). This place basically was equivalent that evening to a roadside motel.

Horrible! They stole my money! I would never book again

A good experience. Nicely furnished, clean rooms.

Highly recommended! Very comfortable rooms and beds! Super clean!

The bed, sheets and couch were absolutely amazing. No microwaves, and no late checkout made me wonder about service. M

I love the beds. The hotel staff was very friendly.

We were in Austin for a wedding, the Renaissance was an excellent choice. We were walking distance to shopping and dining, and easy driving to see the sights. We had a lovely stay.

Excellent. Friendly efficient staff. Easy access to shopping and restaurants and near our family gathering. Rooms large, nicely furnished, clean, comfortable bed. Highly recommend.

Melissa checked me in and immediately upgraded me to an Executive Suite with a beautiful view. What a wonderful surprise! She was friendly and genuinely helpful. I love the convenient fruit and herb flavored water available at the door. I love that you can park just out in front of the hotel at no extra charge. The atrium is breathtaking and inspiring. I always feel that I have travelled to some exotic place when staying here. I live in Austin, but stay at Rennaissance when I need a pampering retreat.

I always try to stay here when visiting Austin in one of their signature suites. They are a tad on the expensive side but but the luxury received is worth the money. I highly recommend to any and all

I have stayed here in the past and will do so again. This hotel is a cut above the rest

Family reunion. Everyone was pleased. Staff was young, but attentive. Would stay there again.

the hotel has been there for awhile, but i just discovered it. it's directly down the street from my father's home and easy to get back and forth from his home. we stayed christmas eve, and the staff was alert, friendly, and welcoming even though they had to work. there is a lovely lobby area, and the room are large and bed very comfortable. we'll stay there again.

Arboretum Blvd Austin TX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Arboretum, Renaissance Austin Hotel is adjacent to Arboretum at Great Hills Mall and within a few miles (5 km) of The Domain. This 492-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Knotty Deck and Bar, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 492 rooms provide refrigerators, coffee makers, and phones. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks. Housekeeping is available on request.


Property features

At Renaissance Austin Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 10 per night (USD 25 per day for valet parking), and there's also limo/town car service. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Guest reviews for Renaissance Austin Hotel

Everyone (12) Couples (13) Business (6) Family (10) Other (4)
5
Partner Couples Family

Peaceful and clean hotel. Walking distance to shops and restaurants.

By , from Miami on Jul 28, 2020

4
Everyone

By on Feb 25, 2019

5
Everyone

Nice open space, but lower floors could hear the noise from the bar.

By , from Ca, us on Jan 25, 2019

5
Everyone

By on Oct 2, 2018

3
Everyone

Hotel is generally nice. However, the sink was dirty, as if someone dumped ashes in it. The refrigerator was not functioning.

By on Dec 25, 2017

4
Everyone

Good place....very convenient and staff was helpful!

By , from boston, massachusetts on Aug 4, 2017

5

teacher conference

Everyone

Did not like having to pay $ for wifi. Prices are rather expensive for items at the hotel.

By on Jul 30, 2017

2

how to have poor service 101

Everyone

We traveled down to Houston for my 13 month old boy & daughter (twins), because baby boy was having a surgery. After the surgery I was dropped off by my wife at a local event where I was working for a few hours and she took our reservation number as my credit card to the hotel to check in. The babies were tired and hungry and ready to rest, when my wife arrived to check in, the line was long which I understand I not the hotels fault, but she waited there 30 mins to check in, the babies were fussy and when she arrived at the counter the hotel clerk refused to check her in bc she could not provide ID for my card, which was in my wallet, and refused to get a manager upon request for an exception. She left crying with the babies in the lobby, a bell captain finally asked if everything was okay & she explained, she was attempting to change the babies in the lobbies without disrupting his recent surgery area and provide medicine to him (Antibiotis), the bell hop got a mgr to see her, she finally made an exception and conveyed no sympathy in tone, in the room it was very dirty. Our babies crawled on the floor and were covered in black nasty dirt, they prob never vacuumed and the bathroom was barely stocked with toiletries that you would expect from a hotel, no lotion, mouthwash, etc (just one bar of soap for shower and sink, with shampoo & conditioner). This place basically was equivalent that evening to a roadside motel.

By on Apr 30, 2017

1
Everyone

Horrible! They stole my money! I would never book again

By on Mar 22, 2017

4
Everyone

A good experience. Nicely furnished, clean rooms.

By on Dec 9, 2016

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