The staff here was friendly. They were having work done to the pool area but my husband and I did have the opportunity to utilize the gym. The room was clean and the air condition worked perfectly.
I booked this hotel for a staycation specifically for the hot tub. I ran the marathon and planned to spend 2 days soaking as a reward. The hot tub was unusable. The foam was overflowing (this should not happen in a clean spa) and the water was literally green. So basically I paid to stay in a hotel for a facility that was so dirty. The staff was very nice and friendly, the room was basic and clean. Lots to do around the hotel which is nice. But just really left sad that I couldn’t use the spa without risking a fungal infection.
The staff was absolutely amazing! Second time I stayed there. Fun, accommodating, clean and professional! Will definitely stay there next visit.
One of the bed sheets had a couple of strands of hair. We didn't get the room we originally reserved.
Cleanliness and friendly staff. Good amenities and well priced.
Love it. My family had a great time at here... so comfortable and relax...
We love Aloft hotels in many cities, only problem we hade , we stay 4 night, but it was not allowed to made our bed in the morning per our request
Pet friendly and super clean, will definitely stay here again
Clean, safe, great parking, friendly, very clean rooms - pet friendly with no fee or size limitation
Everything was great the bathroom door was always getting stuck and hard to slide.
Hotel is pretty new, clean, and nice staff. BUT.. A/C in room hits bed directly, water and snacks are outrageously expensive, and above all.. hotel doesn’t allow LTC permit holders (concealed or open) to enter property. Won’t stay again or recommend.
The staff was welcoming and the room was decent. However, I'm very disappointed with the parking at night. I don't understand how the hotel would allow vehicles to take more than one spot. Additionally, two trucks had their boat hitched to the back so they took up 4-5 spaces. I was also not happy about the vacumming at 8:30am. The pillows are too soft and have no support. I have have pain in my kneck from both nights. I expected more from a place that is new and modern.
Lakeline Mall is a short stroll from Aloft Austin Northwest, and other popular attractions like Main Event Entertainment are within a few miles (5 km). This 130-room, 3-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Austin, and a short drive from JumpStreet and Brushy Creek Regional Trail.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a local cuisine breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 50-inch flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Built in 2016, the brand new Aloft Austin Northwest features a 24-hour gym, free WiFi in public areas, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The staff here was friendly. They were having work done to the pool area but my husband and I did have the opportunity to utilize the gym. The room was clean and the air condition worked perfectly.
I booked this hotel for a staycation specifically for the hot tub. I ran the marathon and planned to spend 2 days soaking as a reward. The hot tub was unusable. The foam was overflowing (this should not happen in a clean spa) and the water was literally green. So basically I paid to stay in a hotel for a facility that was so dirty. The staff was very nice and friendly, the room was basic and clean. Lots to do around the hotel which is nice. But just really left sad that I couldn’t use the spa without risking a fungal infection.
Thank you for picking our hotel, we do apologize for the absence of the hot tub, we were made aware of the issue and had to close off the spa for the safety of our guests.
The staff was absolutely amazing! Second time I stayed there. Fun, accommodating, clean and professional! Will definitely stay there next visit.
Thanks so much for your great feedback we do greatly appreciate it!
Thank you for your feedback and we hope to see you again soon!
One of the bed sheets had a couple of strands of hair. We didn't get the room we originally reserved.
Sorry your stay was not the best please allow us to make it right upon return.
Cleanliness and friendly staff. Good amenities and well priced.
Miss Andrea, Thank you for you great feedback! We are happy to have made you stay impeccable and hope you come back and see us again!
Love it. My family had a great time at here... so comfortable and relax...
We are beyond thrilled to hear you enjoyed your stay with us! Please come back and see us again soon!
We love Aloft hotels in many cities, only problem we hade , we stay 4 night, but it was not allowed to made our bed in the morning per our request
Thank you for the excellent review Ally, you're understanding during these trying times is appreciated.
Pet friendly and super clean, will definitely stay here again
Thank you for the amazing review.
Thank you so much for the kind review!