Was over charged by hundred of dollars and they have no idea where these charges came from. Also my room on the 15th floor by the elevators was extremely loud, they did not have the room I booked originally so they wanted me to pay more in an upgrade rather than be hospitable and kindly making up for there lack of rooms
Drop the eco-friendly question from the survey.
Chair in room was ripped in many spots! Bedding got dirty next day, never was changed when housekeeping was done! Fridge was poor, barely cold! Breakfast way too expensive!
My room was not cleaned while I was there, even though I left at 10 am and requested it be cleaned. They were very unapologetic about it. I was not impressed.
Good location by the river, very nice fitness center
Really disappointing for a Hyatt property. The inside is all beige and tan. Zero character. The couple in the room next to us got into a horrible fight prompting us to call security at 4:00am. The security guard was rude and dismissive he did not want to be bothered. For the money there are much better properties in Austin.
Very nice hotel and had an amazing view of the river.
Great place great location Great beds great a/c great shower great tv system great views to see river and city at night just overall a really nice place and I and my wife enjoyed every bit of anytime I go to Austin I will be staying there over and over again !
Location is excellent. Hotel is starting to show some signs of needing upgrades in rooms, but good value for price.
Location was great. Also liked the availability of bar and Starbucks. Bed was comfortable. Good tv options
We booked the room with a view of the river and it was worth it. Beautiful view and access from the hotel to the walking trail by the river was very convenient. Would highly recommend.
Located in Downtown Austin, Hyatt Regency Austin is within a 10-minute walk of popular sights such as Long Center for the Performing Arts and Ann W. Richards Congress Avenue Bridge. This 4-star hotel has 448 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. You can sip a beverage at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
All 448 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 55-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free weekday newspapers, safes, and phones. Housekeeping is available on request.
Guests staying at Hyatt Regency Austin enjoy an outdoor pool, a 24-hour gym, and a spa tub. Valet parking is offered for USD 50 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Was over charged by hundred of dollars and they have no idea where these charges came from. Also my room on the 15th floor by the elevators was extremely loud, they did not have the room I booked originally so they wanted me to pay more in an upgrade rather than be hospitable and kindly making up for there lack of rooms
Thank you for staying with us
Drop the eco-friendly question from the survey.
Thank you for choosing Hyatt Regency Austin
Chair in room was ripped in many spots! Bedding got dirty next day, never was changed when housekeeping was done! Fridge was poor, barely cold! Breakfast way too expensive!
Thank you for sharing your valuable feedback, we appreciate it.
Thank you for choosing us!
My room was not cleaned while I was there, even though I left at 10 am and requested it be cleaned. They were very unapologetic about it. I was not impressed.
We're sorry you were unhappy- Thank you for letting us know. We are still working through some difficulties due to pandemic, We hope you will give us an other chance.
Thank you for taking time to provide your feedback.
Good location by the river, very nice fitness center
Thank you for staying with us!
Really disappointing for a Hyatt property. The inside is all beige and tan. Zero character. The couple in the room next to us got into a horrible fight prompting us to call security at 4:00am. The security guard was rude and dismissive he did not want to be bothered. For the money there are much better properties in Austin.
Thank you for your feedback. We will be addressing your concerns.
Very nice hotel and had an amazing view of the river.
Thanks for staying with us. We appreciate your feedback!
Thank you for sharing your feedback. We're sorry you had a frustrating experience.