Great location on the river. Wonderful stay in Austin.
We very much enjoyed our 5-day stay. Our room had a balcony facing the river, in view of Congress Bridge and the nightly bat spectacle! The hotel is clean, well maintained, and in a convenient location for walking/running/biking downtown or along the river.
Not a good experience. Parking was extremely expensive for self parking, food was very limited and only until 10pm, and was initially told there would be no cleaning service for my 3 night stay. Will not stay again.
I liked everything, except they double charged my card and I had to wait four days to get my money back, which had a huge impact on my trip.
The hotel has no safety Covid precaution, the cleaning workers did not wear mask , open the door frequently while we are sleeping to clean, the worker who is doing window cleaning look at us while cleaning the window , the variety of the food at the restaurant is limited , the smell of the hotel seems to be rotten. front desk didn't give us good room while the entire hotel is empty over all bad experience
Was over charged by hundred of dollars and they have no idea where these charges came from. Also my room on the 15th floor by the elevators was extremely loud, they did not have the room I booked originally so they wanted me to pay more in an upgrade rather than be hospitable and kindly making up for there lack of rooms
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Chair in room was ripped in many spots! Bedding got dirty next day, never was changed when housekeeping was done! Fridge was poor, barely cold! Breakfast way too expensive!
My room was not cleaned while I was there, even though I left at 10 am and requested it be cleaned. They were very unapologetic about it. I was not impressed.
Good location by the river, very nice fitness center
Really disappointing for a Hyatt property. The inside is all beige and tan. Zero character. The couple in the room next to us got into a horrible fight prompting us to call security at 4:00am. The security guard was rude and dismissive he did not want to be bothered. For the money there are much better properties in Austin.
Very nice hotel and had an amazing view of the river.
Great place great location Great beds great a/c great shower great tv system great views to see river and city at night just overall a really nice place and I and my wife enjoyed every bit of anytime I go to Austin I will be staying there over and over again !
Location is excellent. Hotel is starting to show some signs of needing upgrades in rooms, but good value for price.
Location was great. Also liked the availability of bar and Starbucks. Bed was comfortable. Good tv options
Located in Downtown Austin, Hyatt Regency Austin is within a 10-minute walk of popular sights such as Long Center for the Performing Arts and Ann W. Richards Congress Avenue Bridge. This 4-star hotel has 448 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. You can sip a beverage at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.
55-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. IPod docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Guests staying at Hyatt Regency Austin enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 52 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
Great location on the river. Wonderful stay in Austin.
We very much enjoyed our 5-day stay. Our room had a balcony facing the river, in view of Congress Bridge and the nightly bat spectacle! The hotel is clean, well maintained, and in a convenient location for walking/running/biking downtown or along the river.
Thank you for your feedback!
Not a good experience. Parking was extremely expensive for self parking, food was very limited and only until 10pm, and was initially told there would be no cleaning service for my 3 night stay. Will not stay again.
I liked everything, except they double charged my card and I had to wait four days to get my money back, which had a huge impact on my trip.
Thank you for your feedback!
The hotel has no safety Covid precaution, the cleaning workers did not wear mask , open the door frequently while we are sleeping to clean, the worker who is doing window cleaning look at us while cleaning the window , the variety of the food at the restaurant is limited , the smell of the hotel seems to be rotten. front desk didn't give us good room while the entire hotel is empty over all bad experience
Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.
Was over charged by hundred of dollars and they have no idea where these charges came from. Also my room on the 15th floor by the elevators was extremely loud, they did not have the room I booked originally so they wanted me to pay more in an upgrade rather than be hospitable and kindly making up for there lack of rooms
Thank you for sharing your feedback. We're sorry you had a frustrating experience.
Thank you for staying with us
Drop the eco-friendly question from the survey.
Thank you for choosing Hyatt Regency Austin
Herbert, we thank you for reviewing our views and location!