Our room seemed dated, just needs some upgrades.
We enjoyed breakfast buffet options, location and great helpful staff. Though furniture in the room was old it was clean and very comfy.
Great customer service.
Around the capital is very clean, scenic, and walkable. Lots of electric scooters to ride on to get to places further away, though we walked to 6th street the first night. Rooms were large. Price was fair.
My room was beautiful! The view was spectacular!!
Used to be a very nice hotel. Now rooms are dirty and poorly kept, damaged furniture.
It was close to everything
It’s nice
Great time
I feel as though when pools are down generally prices should go down, that’s a huge amenity that I look forward to but I understand it needed to be filtered after the storm. Location was great, cleanliness - everything. I’d stay there again.
This is the second time I stay at a Double Tree Suites and I have never been disappointed.
Nice hotel with free and delicious cookies at check-in
Great location & room set up was perfect. Also was dog friendly.
The room was awesome. We stayed in a 2 bedroom 2 bath room and it had a beautiful view of the capitol, beds were comfy and room clean. The staff was wonderful and very accommodating.
I got back from the football game and tried to order room service at 10:45, they hung up on me twice and then just let the phone ring until it was 11:00 when the kitchen was closing. I was extremely hungry and upset, went downstairs to tell the person at the front desk and they said, “the fryers are off now, there is nothing we can do” and she told me it was “above her pay grade” when I asked if she could have them turned back on. When you pay almost $700 for a room and this is how they treat you, it is VERY upsetting. They offered me some free chips and sodas out of their vending area. This is not how you treat people. Very disappointing.
Staff was really courteous and attended to my needs
Rooms were spacious And beautiful. Staff was suberb. Very helpful and accommodating!
Located in Downtown Austin, DoubleTree Suites by Hilton Hotel Austin is adjacent to University of Texas at Austin and within a 15-minute walk of popular sights like Sixth Street. This 188-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
43-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Kitchenettes, MP3 docks, and refrigerators are also available. Housekeeping is available on request.
Guests staying at DoubleTree Suites by Hilton Hotel Austin enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 49 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Our room seemed dated, just needs some upgrades.
We enjoyed breakfast buffet options, location and great helpful staff. Though furniture in the room was old it was clean and very comfy.
Hello Larisa,Thanks for choosing DoubleTree Suites by Hilton Hotel Austin. Our housekeeping team works hard to keep our accommodations clean and tidy, so we know they will be pleased you recognized their efforts. From our convenient location to our delicious breakfast, you can depend on us for an enjoyable stay. We'll see you again in the future!Sincerely,DoubleTree Suites by Hilton Hotel Austin Management Team
Great customer service.
Hello Uyen,We're always thrilled to hear when our guests have had such a wonderful stay at DoubleTree Suites by Hilton Hotel Austin. It's especially great to know that you were so well taken care of by our team. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!Sincerely,DoubleTree Suites by Hilton Hotel Austin Management Team
Around the capital is very clean, scenic, and walkable. Lots of electric scooters to ride on to get to places further away, though we walked to 6th street the first night. Rooms were large. Price was fair.
My room was beautiful! The view was spectacular!!
Used to be a very nice hotel. Now rooms are dirty and poorly kept, damaged furniture.
It was close to everything
It’s nice
Hello Alesha,Thank you for your feedback! Although you found some areas of our accommodations in need of further attention, we're glad to have earned five stars and will seize this opportunity to get even better. The next time you're in town, please choose DoubleTree Suites by Hilton Hotel Austin again!Sincerely,DoubleTree Suites by Hilton Hotel Austin Management Team