It was close to everything
It’s nice
Great time
I feel as though when pools are down generally prices should go down, that’s a huge amenity that I look forward to but I understand it needed to be filtered after the storm. Location was great, cleanliness - everything. I’d stay there again.
This is the second time I stay at a Double Tree Suites and I have never been disappointed.
Nice hotel with free and delicious cookies at check-in
Great location & room set up was perfect. Also was dog friendly.
The room was awesome. We stayed in a 2 bedroom 2 bath room and it had a beautiful view of the capitol, beds were comfy and room clean. The staff was wonderful and very accommodating.
I got back from the football game and tried to order room service at 10:45, they hung up on me twice and then just let the phone ring until it was 11:00 when the kitchen was closing. I was extremely hungry and upset, went downstairs to tell the person at the front desk and they said, “the fryers are off now, there is nothing we can do” and she told me it was “above her pay grade” when I asked if she could have them turned back on. When you pay almost $700 for a room and this is how they treat you, it is VERY upsetting. They offered me some free chips and sodas out of their vending area. This is not how you treat people. Very disappointing.
Staff was really courteous and attended to my needs
Rooms were spacious And beautiful. Staff was suberb. Very helpful and accommodating!
The staff couldn’t of been any nicer and everything was so clean.
Service was great, especially the shuttle service that took us downtown several times, at no extra charge. My only complaint was that the pool and whirlpool spa were very dirty, with visible sand/dirt inside accumulated on the bottom of pool and on stairs. . That was a disappointment compared to everything else.
The staff at this hotel was outstanding. They were friendly, efficient, and helpful. In Austin,you do not receive plastic bags anywhere with purchases. We ran out of puppy bags and the hotel staff was kind enough to give me a couple of bags to finish out my trip. The valet and bell service was always quick and helpful. We had a lot of stuff to bring to our room and they helped me get it there and put it away. Also, one time I had to come back before a job interview and the valet held my car at the front which I ran in to change. Best hotel I've stayed in Austin.
Girls weekend and the suite setup and hotel location added to success of trip.
Upon arriving there were valet cars EVERYWHERE and people waiting for upwards of 10-15 min for their cars I ended up parking my car myself and waiting for someone to come give me a ticket... 35 dollars a night to park my own car... cool... the hotel was nice and front line staff were pleasant... fresh warm cookies were DELICIOUS! Room was large and nice with queen suite nice kitchen with a full size fridge. Balcony door was very hard to open and close. But overall the room was very nice. A little pricy but if the valet situation were better and cars weren’t parked on curbs all day every day i would probably stay there again. Very close to the capitol and a short Uber away from 4th and 6th street. Walking distance to many restaurants and bars.
Located in Downtown Austin, DoubleTree Suites by Hilton Austin is adjacent to University of Texas at Austin and within a 10-minute walk of other popular attractions like Texas State Capitol. This 188-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and a spa tub.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
All 188 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. 43-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and coffee makers are other standard amenities.
DoubleTree Suites by Hilton Austin features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is available for USD 35 per night, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a spa tub, and a business center.
It was close to everything
It’s nice
Great time
I feel as though when pools are down generally prices should go down, that’s a huge amenity that I look forward to but I understand it needed to be filtered after the storm. Location was great, cleanliness - everything. I’d stay there again.
Thank you for your feedback and for staying with us! We hope to see you again soon!
This is the second time I stay at a Double Tree Suites and I have never been disappointed.
Nice hotel with free and delicious cookies at check-in
Great location & room set up was perfect. Also was dog friendly.
Thank you!
Thank you for your review!
The room was awesome. We stayed in a 2 bedroom 2 bath room and it had a beautiful view of the capitol, beds were comfy and room clean. The staff was wonderful and very accommodating.
Thank you for comments about your room and especially about the staff! We hope to see you again soon!
Thank you!