This place needs a remodel and to be secret shopped by corporate. It's gone downhill over the years...
Very nice hotel close to Austin airport. Updated and clean.
Neutral
Liked it
The hotel itself is quite likeable. The server in the restaurant was excellent. The front desk staff was either snide or very unwilling to be helpful. The hotel charged or authorized my stay on two different credit cards a total of 5 times. NOBODY could explain why they had done this. At this point the issue is not resolved.
Was a great hotel and good location 😊😊😊😊😊😊😊😊😊
The place was very clean and the smell of the facility was also great.
Check in , food service and accommodations Very nice
Beautiful hotel with a great bar and restaurant. Perfect location when needing to get and forth to airport quickly
Clean but food was ok. Lacking simple things like hot tea at restraint.
The customer service was outstanding! From the crew at the front desk, restaurant, housekeeping, to the shuttle driver, everything was great!
I have a very good trip and service good The restaurant and front desk good
Easy check in. Clean and accessible room. Very accessible to airport.
Clean, quick check in and check out, friendly staff
Close to the airport. Nice restaurant. Friendly staff. Pretty generic place.
Located within 2 miles (3 km) of McKinney Falls State Park, Holiday Inn Austin Airport, an IHG Hotel places you within a few miles (5 km) of Riverside Golf Course. This 138-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a bistro and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Holiday Inn Austin Airport, an IHG Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
This place needs a remodel and to be secret shopped by corporate. It's gone downhill over the years...
Very nice hotel close to Austin airport. Updated and clean.
Thank you for your feedback. We hope to welcome you back soon.
Neutral
Liked it
Dear Martha, Thank you for the kind words. I will make sure to share this with my staff. We hope to see you again the next time you are in the Austin TX area. Be safe out there.
The hotel itself is quite likeable. The server in the restaurant was excellent. The front desk staff was either snide or very unwilling to be helpful. The hotel charged or authorized my stay on two different credit cards a total of 5 times. NOBODY could explain why they had done this. At this point the issue is not resolved.
Sorry we did not live up to all of your expectations
Thank you for the 5 star review.
Thank you for the perfect review.
Was a great hotel and good location 😊😊😊😊😊😊😊😊😊
Thank you!
The place was very clean and the smell of the facility was also great.
Thank you!
Adam, Thank you for your feedback, we appreciate it and take it into consideration. We are proud to share that our location is award wining property in IHG.We hope to have you back and provide better experience.