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Recent guest reviews

Great stay and area . Only downfall was that it’s the only Westin that denied me contact to a agency that could arrange a van for airport pickup. Been staying at Westin hotels since the early 90s . Never asked for a shuttle I wanted a private van and wanted to pay. Normally they arrange a contact . Other than that it was a comfortable stay.

I stayed for a class that was being held here. I asked the front desk what I can do with my free time and she told me to go to Instagram. Wish they had a concierge that could have helped me with some suggestions with my limited free time.The restaurant was not vegan friendly or gluten-free friendly.Luckily the coffee was great .

Great lobby and restaurant. Centrally located, great staff and well thought out design.

I’d rather talk about my horrible Valentines weekend with someone in management as soon as possible.

Outstanding! You’re practically near everything. We actually walked a lot during our stay for that reason alone. When we come back to Austin, I know where hubby & I will be staying!

Nice

Payed for room. They had no rooms.

Big, comfortable room with a wonderful big window and a city view!

the drinks at the rooftop bar were over the top expensive. It was beautiful though! The staff was very accommodating. The restaurant was nice. the hotel is in a nice location with a jazz bar across the street!

The room was not clean and the mattress was stained severely, it was disgusting.

Incredible experience.

The mattress is hard in all rooms so no Westin dream mattress sleep for me :(

I wish there was more affordable parking options on property.

I really enjoyed the pool and staff. Also, everything seemed cleaned and followed protocol needed for covid. I really enjoyed my stay.

We stayed at the Westin in Downtown Austin over Labor Day weekend 2020. One of the main attractions of this hotel was the rooftop pool/bar. Unfortunately while checking in we were told that reservations were required to occupy the pool area. There were no open reservations for our first day, we were able to book a reservation for the following evening but you’re only allowed 2 hours in the pool area. This was a HUGE disappoint for us and we felt mislead, there should be a disclaimer on their website about these limitations. Also there were guest from a prior time slot that continued they’re time in the pool area way past their time slot. Another issue we had was parking, they only have Valet parking, no self parking provided or offered. Upon arrival there were 2 lines of cars on the side of the road waiting for Valet. The lines stretched all the way to the corner of the next street. Luckily we found a parking garage in walking distance (5 min) two blocks to the West, Called Little Field Garage. You’re able to park overnight at Little Field for a daily rate of $24. There is some metered parking around the hotel but after midnight the streets are closed to allow people to walk freely on the streets without the interference of traffic. Even after checking in you’ll easily find yourself waiting in line for an elevator since they only allow 2 people in an elevator at a time due to covid. On the plus side you’re able to walk a few minutes to several restaurants as well as food tru

East 5th Street Austin TX

Hotel highlights

  • Steps from Sixth Street
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Austin, The Westin Austin Downtown is adjacent to Sixth Street and within a mile (2 km) of other popular sights like University of Texas at Austin. This 366-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and a rooftop terrace.


Dining

Enjoy a leisurely bite to eat at Stella San Jac, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect WiFi, wired Internet, and 49-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers.


Property features

Built in 2015, the brand new The Westin Austin Downtown offers an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 56 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking, Corner

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Guest reviews for The Westin Austin Downtown

Everyone (14) Couples (10) Family (3)
5
Partner Couples

Great stay and area . Only downfall was that it’s the only Westin that denied me contact to a agency that could arrange a van for airport pickup. Been staying at Westin hotels since the early 90s . Never asked for a shuttle I wanted a private van and wanted to pay. Normally they arrange a contact . Other than that it was a comfortable stay.

By on Nov 8, 2022

4
Partner Couples Business Business

I stayed for a class that was being held here. I asked the front desk what I can do with my free time and she told me to go to Instagram. Wish they had a concierge that could have helped me with some suggestions with my limited free time.The restaurant was not vegan friendly or gluten-free friendly.Luckily the coffee was great .

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Dear Lymari, Thank you for your feedback. My most sincerest apologies for this type of service, is not up to standards and will correct it.

5
Friends

Great lobby and restaurant. Centrally located, great staff and well thought out design.

By on May 1, 2022

Review comment responded on May 3, 2022

Dear Barrett, It is always encouraging to hear positive feedback and keep it the good work offering our service standards. I'm glad you enjoyed your stay at our property. We hope to welcome you again soon.

5
Everyone

By on Apr 5, 2022

1
Partner Couples

I’d rather talk about my horrible Valentines weekend with someone in management as soon as possible.

By on Feb 14, 2022

5
Partner Couples

Outstanding! You’re practically near everything. We actually walked a lot during our stay for that reason alone. When we come back to Austin, I know where hubby & I will be staying!

By on Jan 31, 2022

5
Partner Couples

Nice

By on Dec 20, 2021

1
Everyone

Payed for room. They had no rooms.

By on Nov 21, 2021

Review comment responded on Nov 26, 2021

Thank you for your feedback Kris, we do apologize for an issues it caused upon your arrival.

5
Everyone

By on Aug 18, 2021

Review comment responded on Nov 18, 2021

Thank you for the 5 star review Alejandro Balderas!

3
Everyone

By on Jul 31, 2021

Review comment responded on Nov 1, 2021

Thank you Nancy for your review.

The Westin Austin Downtown

310 East 5th Street, Austin, TX 78701
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