The service here was very unprofessional and not helpful. Also, our room was not thoroughly cleaned.
Staff not trained well bad breakfast but the rooms are cleaned
Downtown close to everything.Clean room.Nice property.
Loved it had a great time place was clean pool was nice!
It was closed and we had to stay at holiday inn express and that rm and service sucked. I will never stay at that holiday inn ever.
Everything was great actually. Room was great and only missed having a Microwave and fridge. Excellent wand shower was big and modern. Comfy bed and temp control. No window units. Excellent provision for device charging too. Adequate workout room, beautiful pool area and the restaurant staff and food was tops and decent price for downtown Austin. Parking along the street nearby costs about $6 bucks overnight or $40/ night for Valet.
Unexpectedly amazing! So friendly, such nice staff,super clean, I love you Austin
Over all it was a great experience. I would stay there again.
I loved how this hotel made you feel very secure with needing the key to room to operate elevator. Lisett at Ladybird made me feel very welcomed very morning i came in to order for breakfast. And front desk was helpful with helping me locate places i wanted to go to!
Great location. Comfortable room. Bar in lobby is a plus
I loved the pool area. The showers were old, dingy, and didn't seem super clean. Some cracks in the showers with water underneath it. I didn't like that I wasn't able to check in until after 3 PM.
I loved the pool so much- I got my boyfriend (who hates the water) to swim for the first time in 12 years here. We had a weekend stay but the pool was never crowded and at one point we had it all to ourselves. Large, comfortable hotel room and great service. Loved this hotel and will stay again.
Great location and great restaurant and bar area on site.
Nice hotel, confortable and good service, excellent breakfast
Located in Downtown Austin, Hotel Indigo Austin Downtown - University, an IHG Hotel is within a 5-minute walk of Sixth Street and within 15 minutes of other popular attractions like University of Texas at Austin. This 3.5-star hotel has 134 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free long-distance calls, and free local calls are other standard amenities.
At Hotel Indigo Austin Downtown - University, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 40 per day. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
The service here was very unprofessional and not helpful. Also, our room was not thoroughly cleaned.
Staff not trained well bad breakfast but the rooms are cleaned
Dear guest, Thank you for choosing to stay with us. Please come back and see us again soon. Kind Regards,
Dear Guest, Thank you so much for choosing to stay with us. Please come back and see us again soon.
Downtown close to everything.Clean room.Nice property.
Thank you so much for your feedback, we hope you return to visit us soon.
Thank you so much for taking the time out of your day to leave us a review we promise to take your words in so that we can improve the experience for the next guest. Thank you again and Best Wishes.
Loved it had a great time place was clean pool was nice!
Thank you so much your feedback is very important to us.
It was closed and we had to stay at holiday inn express and that rm and service sucked. I will never stay at that holiday inn ever.
Thank you so much for your feedback, please return to visit.
Thank you for your great review! we would love to have you return.
Everything was great actually. Room was great and only missed having a Microwave and fridge. Excellent wand shower was big and modern. Comfy bed and temp control. No window units. Excellent provision for device charging too. Adequate workout room, beautiful pool area and the restaurant staff and food was tops and decent price for downtown Austin. Parking along the street nearby costs about $6 bucks overnight or $40/ night for Valet.
Thank you so much for your great feedback, I am very happy to hear that you enjoyed our property. we would love to have you return.
Hi Abby, I am so sorry your stay was less than perfect. I appreciate the feedback. I will definitely address this with our housekeeping team as well as our front desk team to further investigate where we dropped the ball as this is not how we run our hotel. I hope you are able to give us a second chance to come by.