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Recent guest reviews

The property was ok. The room was fine, the breakfast was pretty good, parking was super easy and cheap for Austin. My complaint: We were out all day and they never came to service our room, so no new towels, trash wasn't taken out, beds weren't made, etc. We called the desk twice and they said they were sending someone, but that person never showed up. We eventually called and cancelled and just requested someone to bring new towels, which we did get. Second complaint: it is very, very loud at night (we were on the Rainey St side, so maybe the other side is quieter). We went out and partied with everyone else the first night so it didn't bother us, but the second night, we crashed about midnight and the music, bass, & noise of the crowds outside went until 3 am. It was rough.

Good breakfast and friendly front desk workers. The place was very clean and bed was comfortable

Clean, up to date rooms. Evening social and breakfast was tasty. Only complaint-pool was out of service.

Very nice and clean friendly staff as well. Excellent service all around.

No hot water tumble dryer not working Staff aware hot water issue for two weeks prior to checking in

The hotel was brand new and the service was good. The location literally walks into rainy street (great). My only gripe is that there was no parking at all- you were given no choice and had to valet.

The pool and work out room was great. Mon-Thurs they have a "social hour" that was amazing! The food was great. The breakfasts were also amazing and is part of the stay. You can walk to Rainy St. which was fun, fun, fun. We noticed the halls of the hotel were never vacuumed during our 5 day stay.

East Avenue Austin TX

Hotel highlights

  • Walking distance to Lady Bird Lake and Austin Convention Center
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Downtown Austin, Homewood Suites by Hilton Austin Downtown is within a 10-minute walk of popular sights such as Lady Bird Lake and Austin Convention Center. This 150-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception on select days.


Rooms

Each apartment has an array of amenities, including a sofa bed, a microwave, and a dishwasher. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a stovetop, a coffee maker, and free local calls.


Property features

Built in 2018, the brand new Homewood Suites by Hilton Austin Downtown offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 45 per day. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a free grocery shopping service.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Austin Downtown

Everyone (7) Couples (1) Family (2)
4
Everyone

By on Oct 19, 2020

Review comment responded on Oct 21, 2020

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

4
Everyone

By on Sep 9, 2020

Review comment responded on Sep 16, 2020

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

3
Friends

The property was ok. The room was fine, the breakfast was pretty good, parking was super easy and cheap for Austin. My complaint: We were out all day and they never came to service our room, so no new towels, trash wasn't taken out, beds weren't made, etc. We called the desk twice and they said they were sending someone, but that person never showed up. We eventually called and cancelled and just requested someone to bring new towels, which we did get. Second complaint: it is very, very loud at night (we were on the Rainey St side, so maybe the other side is quieter). We went out and partied with everyone else the first night so it didn't bother us, but the second night, we crashed about midnight and the music, bass, & noise of the crowds outside went until 3 am. It was rough.

By , from Bryan on Feb 10, 2020

Review comment responded on Feb 12, 2020

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

5
Everyone

By on Jan 2, 2020

Review comment responded on Jan 16, 2020

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

5
Family

Good breakfast and friendly front desk workers. The place was very clean and bed was comfortable

By on Nov 23, 2019

Review comment responded on Nov 27, 2019

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

4
Family with small children

Clean, up to date rooms. Evening social and breakfast was tasty. Only complaint-pool was out of service.

By on Aug 2, 2019

Review comment responded on Aug 7, 2019

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

5
Everyone

By on Jul 14, 2019

Review comment responded on Jul 31, 2019

Thank you for taking the time to fill up this review, We value all the feedback we receive and hope to see you again soon.

5
Everyone

Very nice and clean friendly staff as well. Excellent service all around.

By on Jun 8, 2019

Review comment responded on Jun 12, 2019

Thank you for filling up this review, we value all the feedback we receive and hope to see you again soon.

1
Friends Business Business

No hot water tumble dryer not working Staff aware hot water issue for two weeks prior to checking in

By on Apr 20, 2019

Review comment responded on Jun 5, 2019

Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

4
Partner Couples

The hotel was brand new and the service was good. The location literally walks into rainy street (great). My only gripe is that there was no parking at all- you were given no choice and had to valet.

By on Apr 12, 2019

Review comment responded on Jun 5, 2019

Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.

Homewood Suites by Hilton Austin Downtown

78 East Avenue, Austin, TX 78701
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