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Holiday Inn Express & Suites Austin NW - Arboretum Area

2.5 out of 5.0

Holiday Inn Express & Suites Austin NW - Arboretum Area

2.5 out of 5.0
Overview Reviews Amenities & Policies
10711 N Research Blvd, Austin, TX
1-844-663-2269
4.5
out of 5
"Excellent!"
See all 37 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Breakfast was wonderful; hot items with a little variety each day. I didn't use the pool, but there was a variety of poolside seating that was comfortable for lounging or hanging out at night. I picked this location because it was inbetween Austin and Round Rock, which was ideal for the purpose of exploring both areas; 15 minute drive in either direction.

Very clean and courteous service .Front desk staff friendly and helpful

Lovely place. Originally pick because is close to my daughters

Very pleased with my stay there. Room was clean the staff was friendly easy check in and check out the location was perfect for my visit

Nice hotel with friendly staff. You did a good job keeping our room clean

Hotel clerk asked us a series of personal questions at check in that did not sound like chit chat. She said she had to ask. It rubbed us the wrong way.

The staff and hotel is awesome. It's clean and comfortable. The location is easy to get to and just enough off the beaten path that it is quiet and we felt very safe. I would stay here again and again.

Hotel and staff was nice. Only drawback is they put me in handicap room. The breakfast was not served until after 6:30 which is a little bit later than most hotels so was already having to be out the door before they opened it. Location a little difficult to get in and out of with traffic. But overall a good clean and quiet stay!!

At check in at the desk they told us they had no rooms available with no explanation. I ask for the manager he also said they have no rooms available with no explanation. They told us to go to a different Hotel 40 minutes away.the manager then said to come back tomorrow they may have a room available. We stayed the second night and got no sleep. This hotel is loud. There was a large wedding party on our floor and we heard trucks from the Costco next door all night. we also didn't feel safe going to our car at night in the parking lot, it's a bad location. I will never use Orbitz or stay in this hotel ever again.

Bummed the spa and pool were closed a few of those days. So important for our kiddos

I’m pretty picky when it comes to choosing a hotel and this hotel was amazing . It was close to everything and the bed was so comfortable I wanted to take it home !. Would definitely stay here again

Everything at the Hotel was just wonderful! The kids enjoyed the pool, the location was great and the rooms were clean and comfy. The hotel staff was amazing and friendly

Great room, comfortable beds great maid service, easy Check in. My grandchildren enjoyed the pool and I enjoyed the cabanas

We arrived after a not so pleasant flight experience. We called to see about an early check in and AJ at the front desk said that would be no problem. From there on things improved. AJ was very pleasant and welcoming to the Hotel. He continued to be very helpful and friendly through our entire stay. AJ was a very positive feature of this hotel

Fortunately, the hotel was clean the staff was courteous, the breakfast was very nice and it was just what I needed for my business trip.

Best hotel I ever bean so far. No complain. Comfortable staff very professional food excellent room very clean

Nice location and excellent staff. Room had power out on the wall near the desk, so preparing for the interview was not all that I had hoped for.

10711 N Research Blvd Austin TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in North Austin, Holiday Inn Express & Suites Austin NW - Arboretum Area is within a few miles (5 km) of popular sights such as The Domain and St. David's North Austin Medical Center. This 110-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

A 42-inch flat-screen TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sitting area, a refrigerator, and a microwave.


Property features

At Holiday Inn Express & Suites Austin NW - Arboretum Area, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room

King 1 | Queen 2 | Sleeps 3
from $84

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Austin NW - Arboretum Area

Everyone (19) Couples (3) Business (5) Family (8) Friends (2)
5
Partner Couples

Breakfast was wonderful; hot items with a little variety each day. I didn't use the pool, but there was a variety of poolside seating that was comfortable for lounging or hanging out at night. I picked this location because it was inbetween Austin and Round Rock, which was ideal for the purpose of exploring both areas; 15 minute drive in either direction.

By , from KY on Jul 8, 2019

5
Families

Very clean and courteous service .Front desk staff friendly and helpful

By on Apr 26, 2019

4
Everyone

By on Apr 20, 2019

5
Everyone

By on Feb 25, 2019

5
Everyone

Lovely place. Originally pick because is close to my daughters

By on Jan 16, 2019

Review comment responded on Jan 16, 2019

"Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa D

5
Everyone

Very pleased with my stay there. Room was clean the staff was friendly easy check in and check out the location was perfect for my visit

By on Jan 3, 2019

Review comment responded on Jan 3, 2019

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa D

4
Everyone

Nice hotel with friendly staff. You did a good job keeping our room clean

By on Dec 26, 2018

Review comment responded on Dec 31, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa D HIE Austin

4
Everyone

Hotel clerk asked us a series of personal questions at check in that did not sound like chit chat. She said she had to ask. It rubbed us the wrong way.

By on Nov 29, 2018

Review comment responded on Jan 2, 2019

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa D

5
Everyone

The staff and hotel is awesome. It's clean and comfortable. The location is easy to get to and just enough off the beaten path that it is quiet and we felt very safe. I would stay here again and again.

By , from Austin TX on Nov 13, 2018

Review comment responded on Jan 2, 2019

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa D

4
Everyone

Hotel and staff was nice. Only drawback is they put me in handicap room. The breakfast was not served until after 6:30 which is a little bit later than most hotels so was already having to be out the door before they opened it. Location a little difficult to get in and out of with traffic. But overall a good clean and quiet stay!!

By , from Spring, TX on Nov 8, 2018

Review comment responded on Jan 2, 2019

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Melissa D

Holiday Inn Express & Suites Austin NW - Arboretum Area

10711 N Research Blvd, Austin, TX 78759
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.