My girlfriend’s car was broken into along with several others, and she was not notified, and there were no security cameras to help identify the thieves. On top of that, cleaning staff knocked on the door and woke her up three times starting at 8:30 AM, in spite of the hotel allegedly having a policy that there would be no house cleaning unless it was specifically requested.
This property is quiet, very clean, and feels really safe. The staff was friendly and attentive. The room was comfortable and well kept. I'll def be staying here again when I'm in the area.
I like that it was clean and staff was friendly. What I didn’t like was that I paid for free breakfast and didn’t get that. We got a $10 credit per person, per day for breakfast. We weren’t made aware of this. My previous stay at this same hotel in another state was completely free. When I told the manager about this he said it was your company that was at fault for not making us aware. They said you all advertise to get us to make reservations and never fully disclose changes.
Advertised free breakfast. Not the case which is fine…just align adverting. Cleaning every 4 days. Again is fine due to covid. Had to ask for cleaning to be done on 4 despite the committing at check in. Staff did not know the Austin area very well to answer questions. Overall facility is very clean and well maintained. Staff was friendly and accommodating when asking for towels and extra blankets.
Great new hotel and excellent price!!! Would definitely stay here again!
Located 1.4 mi (2.3 km) from Lakeline Mall, Hilton Garden Inn Cedar Park Austin is within a 10-minute drive of other popular attractions like H-E-B Center. This 109-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, coffee makers, and free local calls are also available.
Built in 2019, the brand new Hilton Garden Inn Cedar Park Austin offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
My girlfriend’s car was broken into along with several others, and she was not notified, and there were no security cameras to help identify the thieves. On top of that, cleaning staff knocked on the door and woke her up three times starting at 8:30 AM, in spite of the hotel allegedly having a policy that there would be no house cleaning unless it was specifically requested.
This property is quiet, very clean, and feels really safe. The staff was friendly and attentive. The room was comfortable and well kept. I'll def be staying here again when I'm in the area.
Thanks for your feedback!
I like that it was clean and staff was friendly. What I didn’t like was that I paid for free breakfast and didn’t get that. We got a $10 credit per person, per day for breakfast. We weren’t made aware of this. My previous stay at this same hotel in another state was completely free. When I told the manager about this he said it was your company that was at fault for not making us aware. They said you all advertise to get us to make reservations and never fully disclose changes.
Thank you for your feedback!
Advertised free breakfast. Not the case which is fine…just align adverting. Cleaning every 4 days. Again is fine due to covid. Had to ask for cleaning to be done on 4 despite the committing at check in. Staff did not know the Austin area very well to answer questions. Overall facility is very clean and well maintained. Staff was friendly and accommodating when asking for towels and extra blankets.
Thank you for your feedback!
Great new hotel and excellent price!!! Would definitely stay here again!
Thank you for the 5 star review!
Thank you for your feedback!