The property was nice. The breakfast was good. I didn't like that our room wasn't ready at check-in time and we had to wait. Parking was ok, but the spots were a bit small.
Clean & easy
Best
Nice access and clean big room. Pool was a plus after a long dRive
Terrible customer experience. Will never stay this property again. We have stayed many times here over the years never having any problems. But management didn’t do anything sufficient about issues that occurred.
It was the bomb . I will definitely stay again. Thank u
They charge $15 per night for parking or you can park in the streets, which there is none.
Interesting layout and art. It felt quite modern and funky, it fit Austin well
This hotel was beautiful and very clean. Staff was very kind and helpful. Keep in mind that parking at this hotel is not free at all. I did not like that, but it is what it is. Parking is $15 per day for self parking, and $20 per day for valet parking.
Exceptional staff. Beautiful hotel, outstanding breakfast.
Friendly Check in staff, nice size rooms, upgraded to larger room on top floor. Good restaurants nearby
I liked to clean rooms and great customer service. The only thing I didn’t like was the jacuzzi was dirty warm and discolored it didn’t looked like it was cleaned for awhile.
Staff were great. The lobby was wonderful and the restaurant/bar had very reasonable prices for a hotel. Elevators and room were shabby and need updating. Also, my room facing the exterior courtyard was privy to every conversation and rolling cart going by. Loud.
Everything was okay besides me having to wait for an hour after check-in time to get a room which wasn’t the room I initially booked.
Nice hotel, near downtown...decent food nearby. Close to the freeway.
Nice place. My only complaint is that the phone in our room did not work at all. Other than that, we were happy.
Located in St. Johns within a mile (2 km) of Austin Community College Highland, DoubleTree by Hilton Austin is within a few miles (5 km) of Cast Clinic - Dell Children's Medical Center. This 350-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 6:00 AM to 11:00 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include MP3 docks, refrigerators, and coffee makers.
At DoubleTree by Hilton Austin, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 20 per day. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
The property was nice. The breakfast was good. I didn't like that our room wasn't ready at check-in time and we had to wait. Parking was ok, but the spots were a bit small.
Clean & easy
Best
Nice access and clean big room. Pool was a plus after a long dRive
We are so happy to hear that you enjoyed your stay with us! We hope to see you again!!
Terrible customer experience. Will never stay this property again. We have stayed many times here over the years never having any problems. But management didn’t do anything sufficient about issues that occurred.
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. We are very sorry to hear you were not satisfied with your stay. Please feel free to reach out directly if your stay was less than perfect. We value your opinion and hope to see you again in the future! Payal Gupta Front Office Manager
It was the bomb . I will definitely stay again. Thank u
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
They charge $15 per night for parking or you can park in the streets, which there is none.
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. We are very sorry to hear you were not satisfied with your stay. Please feel free to reach out directly if your stay was less than perfect. We value your opinion and hope to see you again in the future! Payal Gupta Front Office Manager
Interesting layout and art. It felt quite modern and funky, it fit Austin well
Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.