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Recent guest reviews

Terrible customer experience. Will never stay this property again. We have stayed many times here over the years never having any problems. But management didn’t do anything sufficient about issues that occurred.

It was the bomb . I will definitely stay again. Thank u

They charge $15 per night for parking or you can park in the streets, which there is none.

Interesting layout and art. It felt quite modern and funky, it fit Austin well

This hotel was beautiful and very clean. Staff was very kind and helpful. Keep in mind that parking at this hotel is not free at all. I did not like that, but it is what it is. Parking is $15 per day for self parking, and $20 per day for valet parking.

Exceptional staff. Beautiful hotel, outstanding breakfast.

Friendly Check in staff, nice size rooms, upgraded to larger room on top floor. Good restaurants nearby

I liked to clean rooms and great customer service. The only thing I didn’t like was the jacuzzi was dirty warm and discolored it didn’t looked like it was cleaned for awhile.

Staff were great. The lobby was wonderful and the restaurant/bar had very reasonable prices for a hotel. Elevators and room were shabby and need updating. Also, my room facing the exterior courtyard was privy to every conversation and rolling cart going by. Loud.

Everything was okay besides me having to wait for an hour after check-in time to get a room which wasn’t the room I initially booked.

Nice hotel, near downtown...decent food nearby. Close to the freeway.

Nice place. My only complaint is that the phone in our room did not work at all. Other than that, we were happy.

So I check in...smoothly. The reception never mentions anything about the parking fees. Guess what, as I'm leaving and checked my account, I had been charged $16/night. Very disappointed. Also, the rooms are kinda small and thin walls. You could hear ppl walking in the hallway...just casually walking. And lastly, it is a very big/large hotel but their amenities do not match the size. Small...very small workout facility. And a very small pool. I believe motel6 pools are even bigger...I kid you not! Very disappointed.

Room was exactly what we needed. Fridge was a nice bonus. Kids love the swimming pool and hot tub.

A Perfect day and night at the Doubletree. Grandkids loved the warm cookies

Clean room, everything okay. No continental breakfast

The staff is nice and the rooms are very clean. The breakfast was also quite good and affordable The fitness room is also decent and the facilities are, overall, fairly modern. However the location on the access road next to I 35 is less than ideal. I didn't take advantage of the hotel shuttle, instead using car share services, but you certainly do need a vehicle to get just about anywhere from here. I was traveling on business so I was happy with this however if you're in Austin to explore, you might want to stay closer to downtown, where you can explore on foot.

Interstate Highway 35 North Austin TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in St. John - Coronado Hills, DoubleTree by Hilton Austin is 2.6 mi (4.1 km) from Thinkery and within a 10-minute drive of Frank Erwin Center. This 350-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 6:30 AM to noon.


Rooms

All 350 rooms provide MP3 docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At DoubleTree by Hilton Austin, guests enjoy an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for DoubleTree by Hilton Austin

Everyone (15) Couples (9) Business (3) Family (7) Other (1) Friends (1)
1
Family

Terrible customer experience. Will never stay this property again. We have stayed many times here over the years never having any problems. But management didn’t do anything sufficient about issues that occurred.

By on Jan 1, 2020

Review comment responded on Jan 6, 2020

Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. We are very sorry to hear you were not satisfied with your stay. Please feel free to reach out directly if your stay was less than perfect. We value your opinion and hope to see you again in the future! Payal Gupta Front Office Manager

5
Family

It was the bomb . I will definitely stay again. Thank u

By on Dec 8, 2019

Review comment responded on Dec 8, 2019

Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager

1
Family Family with small children Business Business

They charge $15 per night for parking or you can park in the streets, which there is none.

By on Dec 7, 2019

Review comment responded on Dec 8, 2019

Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. We are very sorry to hear you were not satisfied with your stay. Please feel free to reach out directly if your stay was less than perfect. We value your opinion and hope to see you again in the future! Payal Gupta Front Office Manager

4
Everyone

Interesting layout and art. It felt quite modern and funky, it fit Austin well

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again! Payal Gupta Front Office Manager

4
Family Partner Couples

This hotel was beautiful and very clean. Staff was very kind and helpful. Keep in mind that parking at this hotel is not free at all. I did not like that, but it is what it is. Parking is $15 per day for self parking, and $20 per day for valet parking.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for staying with us at the DoubleTree by Hilton Austin and for taking the time to provide your feedback. Your kind words will be shared with the team. We value your opinion and look forward to seeing you again!

4
Everyone

By on Jul 27, 2019

Review comment responded on Aug 1, 2019

Thank you for taking the time to post your rating!

5
Partner Couples Business Business

Exceptional staff. Beautiful hotel, outstanding breakfast.

By , from Addison, Texas on Jun 26, 2019

Review comment responded on Jun 26, 2019

Thank you for this feedback! Glad to hear you enjoyed the breakfast and your stay. We certainly look forward to seeing you again!

5
Business Business

Friendly Check in staff, nice size rooms, upgraded to larger room on top floor. Good restaurants nearby

By on Jun 19, 2019

Review comment responded on Jun 20, 2019

Thank you for staying with us and for taking the time to provide your feedback! We look forward to welcoming you back in the future! Eric Burnett Director of Rooms

5
Family

I liked to clean rooms and great customer service. The only thing I didn’t like was the jacuzzi was dirty warm and discolored it didn’t looked like it was cleaned for awhile.

By on May 28, 2019

Review comment responded on Jul 8, 2019

Thanks for staying with us. We hope you enjoyed your stay and that we will see you again!

3
Family

Staff were great. The lobby was wonderful and the restaurant/bar had very reasonable prices for a hotel. Elevators and room were shabby and need updating. Also, my room facing the exterior courtyard was privy to every conversation and rolling cart going by. Loud.

By on Apr 19, 2019

Review comment responded on Apr 20, 2019

Thank you for your feedback. Next time you are in Austin let us know and we will be happy to find you a quieter location.

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