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Hilton Garden Inn Austin Downtown

Property class: 3.5

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Premium bedding, down comforters, in-room safe, blackout drapes
Meeting facility
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 341 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 805 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 341 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in Downtown Austin, Hilton Garden Inn Austin Downtown is a leisurely stroll from popular sights such as Austin Convention Center and Waterloo Park. This 254-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and a 24-hour business center.

What's nearby

  • Austin Convention Center - 7 min walk - 0.4 miles
  • Rainey Street - 7 min walk - 0.4 miles
  • Sixth Street - 10 min walk - 0.6 miles
  • Texas State Capitol - 14 min walk - 0.8 miles
  • University of Texas at Austin - 17 min walk - 0.9 miles

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Esther's Follies - ‬4 min walk

About this property

Hilton Garden Inn Austin Downtown

Guests of Hilton Garden Inn Austin Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 69 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find 42-inch TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include dryers, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 18th over Austin

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,022 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Hilton Garden Inn Austin Downtown/Convention Center Austin
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Hilton Garden Inn Austin Downtown/Convention Center

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Austin Downtown?

Hilton Garden Inn Austin Downtown provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Austin Downtown?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Austin Downtown on Apr 26, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hilton Garden Inn Austin Downtown?

This hotel is situated in Downtown Austin within a short 11-minute walk of Sixth Street and also 13 minutes on foot from Lady Bird Lake. You'll also find Moody Theater and Texas State Capitol less than a mile away.

Will I be able to park at Hilton Garden Inn Austin Downtown?

Yes, covered valet parking is offered for USD 69 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Austin Downtown have a casino?

No, Hilton Garden Inn Austin Downtown doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Austin Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hilton Garden Inn Austin Downtown?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hilton Garden Inn Austin Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Austin Downtown feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Austin Downtown serves buffet breakfast for a surcharge each morning at 18th over Austin.

Does Hilton Garden Inn Austin Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Austin Downtown for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Austin Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Garden Inn Austin Downtown?

The closest major airport to Hilton Garden Inn Austin Downtown is Austin-Bergstrom Intl. Airport (AUS), which is 10.8 mi away (14 minutes by car).

Can I book a room with a balcony at Hilton Garden Inn Austin Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Austin Downtown.

Does Hilton Garden Inn Austin Downtown host weddings?

Take advantage of the wedding venue at Hilton Garden Inn Austin Downtown if you plan to say "I do" during your trip.

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
pool was dirty
Stayed 1 night in Mar 2026

6/10 Okay

Keith, Arlington

Stayed 1 night in Feb 2026

4/10 Poor

Victor

Business traveler
Liked: Cleanliness
Disliked: Amenities
The hotel doesn’t have parking. We have no choice to pay $60 valet parking overnight a day it’s an acceptable and he was not mention on the description when I made my reservation with Expedia then the elevators do not work correctly. Take forever I believe they have four elevators only one is working. It’s unacceptable for this kind of hotel
Stayed 1 night in Jan 2026

6/10 Okay

Jessie

Business traveler
Disliked: Amenities
Xx
Stayed 1 night in Jan 2026

4/10 Poor

Alexander

Disliked: Cleanliness
1 elevator of 4 working, they do the bedroom skipping one day
Stayed 2 nights in Jan 2026

10/10 Excellent

Raul

Stayed 2 nights in Jan 2026

10/10 Excellent

Misti

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our AC was broken, but the staff moved us as soon as we brought it to their attention with no trouble. Great stay
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was clean but clearly out of date in some areas. The only parking option is Valet at $70 minimum per night. Only 1 elevator worked so it took forever to get to your room or back downstairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 4 nights in Dec 2025

6/10 Okay

Fabio

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were required to use the hotel’s valet parking which was $60 per night, totaling up to more than our entire reservation. We were not made aware of this caveat before hand. The hotel staff were nice, but there was solely one elevator working during our stay. Making our wait times for the elevator exceptionally long. Finally the hotel’s breakfast was not open for several days, with no prior warning. Our rooms were clean and well kept, it was just the general management and infrastructure of the hotel that irritated us.
Stayed 3 nights in Dec 2025

8/10 Good

Manda

Stayed 3 nights in Dec 2025

8/10 Good

Oz, Oshkosh

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room for sure and the staff
Stayed 3 nights in Dec 2025

8/10 Good

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
After reading reviews I was a little apprehensive, but my room was vere, and clean, but only 1 el
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room great Broken elevators only one working long waits
Stayed 2 nights in Dec 2025

8/10 Good

Lei

Traveled with family
Liked: Cleanliness, amenities
Room is clean, staff is kind. Location close to 6th street.
Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
My parking was $65 a day. I should have done more research before booking- but this is outrageous.
Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel and parking are scam
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay ❤️
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Ahmed

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and is located within a walkable distance of the main attractions in downtown. The hotel parking is so expensive that I could not use it. Sadly, we couldn't have our breakfast as promised because the chef was off. In general, the staff was very welcoming and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

2/10 Terrible

Judith

Stayed 3 nights in Dec 2025

10/10 Excellent

Charlynne

Liked: Cleanliness, staff & service
Very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Business traveler
Did not see breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Intekhab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

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