Bad, overpriced, not at all a five star hotel, old-poorly renovated room, holiday lnn looking bathroom (small, terrible shower) room service really limited after 10 pm. Unprofesional staff, bathrobes were full of hair, definitely last time we will ever stay in this hotel.
Exceptional staff and facilities!!! Love the remodel!!!
Great place even better location. Was walking distance from all that I needed
Great location and staff. Dated rooms. Needs major renovaion.
All rooms have been recently renovated and are very clean, quite and spacious. Ask for a room with a balcony and lake view (might even see the bats at dusk). The Sunday morning brunch at Trio is awesome and to be missed! Great jogging trails along the lake are just a few steps away. Enjoy!
Excellent location in downtown area. Rooms are spacious and clean (recently renovated). Ask for lake view if available. Sunday morning brunch is phenomenal and should not be missed! Will definitely stay there again.
We were so excited to stay at THE FOUR SEASONS! We paid more for the room than we have ever paid a night anywhere. What a mistake. The room was so average and outdated. The bathroom was soo small with a Tub shower. Service poolside was slow. Is there anything worse than having to flag down or go find your waiter everytime you need something? Then they add in 20% gratuity automatically. The location and outside landscape was beautiful. This hotel needs an update.
Located in Downtown Austin, Four Seasons Hotel Austin is within a 5-minute walk of Austin Convention Center and within 15 minutes of other popular attractions like Lady Bird Lake. This 5-star hotel has 294 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free manager's reception. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.
All of Four Seasons Hotel Austin's 294 recently renovated rooms provide iPod docks, minibars, and free newspapers. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Free bottled water, safes, and ironing boards are also standard.
Four Seasons Hotel Austin features a full-service spa, an outdoor pool, and a health club. Parking is available for USD 50 per night (USD 50 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and conference space.
Bad, overpriced, not at all a five star hotel, old-poorly renovated room, holiday lnn looking bathroom (small, terrible shower) room service really limited after 10 pm. Unprofesional staff, bathrobes were full of hair, definitely last time we will ever stay in this hotel.
Exceptional staff and facilities!!! Love the remodel!!!
Great place even better location. Was walking distance from all that I needed
Great location and staff. Dated rooms. Needs major renovaion.
All rooms have been recently renovated and are very clean, quite and spacious. Ask for a room with a balcony and lake view (might even see the bats at dusk). The Sunday morning brunch at Trio is awesome and to be missed! Great jogging trails along the lake are just a few steps away. Enjoy!
Excellent location in downtown area. Rooms are spacious and clean (recently renovated). Ask for lake view if available. Sunday morning brunch is phenomenal and should not be missed! Will definitely stay there again.
We were so excited to stay at THE FOUR SEASONS! We paid more for the room than we have ever paid a night anywhere. What a mistake. The room was so average and outdated. The bathroom was soo small with a Tub shower. Service poolside was slow. Is there anything worse than having to flag down or go find your waiter everytime you need something? Then they add in 20% gratuity automatically. The location and outside landscape was beautiful. This hotel needs an update.
Dear Arturo, We greatly appreciate your taking the time to provide us feedback about your recent stay at our property. The level of service and attention to detail that you experienced is most certainly not consistent with our normal standards and I wish to sincerely apologize on behalf of my team. Rest assured I will be sure to personally address this matter to ensure proper protocols are consistently adhered to in the future. With that said, in an effort to make this right and regain your trust in our brand, I would be grateful to discuss the remaining details of your stay further with you if you have the time. I am happy to call at a time which is suitable for your schedule or I invite you to contact me directly at the hotel if you wish. Thank you and I hope to speak with you soon. Sincerely, Anja Gugger Assistant Director of Rooms