The room was nice, shower floor was stained, staff super friendly and helpful. Downside-lots of homeless near the hotel Upside - free beer 🍺 for happy hour Sunday-Thursday 5-7
Property was generally tired. Not one specific thing made this an unpleasant stay but a number of little ones. I could have really done without the constant flow of prostitutes in and out (luckily none were ever 'working' near my room), the breakfast staff seemed to barely tolerate the guests, and the rooms were far from their best by date. Generally underwhelming.
Like: Friendly service staff. Comment: Facility is a bit old and location of AC vent which blows right on the head.
Very clean, modern finishes. As a remodeler, i appreciated that.
Convenient to freeway. Clean.
The hotel location is very close to the main Hwy and easy to access.
Hotel was really nice. Hotel staff and service was great. Surrounding area was a little sketchy. Great price.
The staff was very professional and friendly. The breakfast was delicious and the eating area was nicely decorated.
Fine hotel with good breakfast and friendly staff.
It was not a clean place to stay. Motel unfriendly vibe. Took forever to check in. There was a sign they would be back. No one was there to help us. We were trying to sleep in our room and could hear drunk people yelling in the lobby at 3am and someone yelling for the person to leave. I didn't feel safe. It was so uncomfortable. The AC. would turn on, very loud, then turn off every 20 minutes. My husband and I did not sleep at all. It's not worth saving money to stay at a place that you don't feel safe and that is loud, with sketchy people. I want my money back after this terrible experience.
Awesome location in Austin, very easy to get on/off the highway. We were traveling with dogs; they were very accommodating and had a large area for the dogs to run. For the price, this place can’t be beat.
Our daughter goes to UT and this is our hotel of choice when we drive down from Dallas to visit her. It is within minutes of UT campus and very functional. Quiet and clean rooms with free breakfast, parking, and WiFi. We have stayed here many times and have no complaints whatsoever. We have been recommending this hotel to all our friends who have similar needs as us.
Staff is wonderful and accommodating. Hotel is clean and upgraded. Wonderful common area to relax.
ok hotel but the carpet in the halls is filthy. breakfast just ok if busy not worth staying around for. the maids talk very loud early in the morning just out side your room, you can also hear them down the hall.there was a german roach on the microwave. the bed sheets old & stained.the pictures on the web site really do not represent the true room. this room over priced for what you get.
I actually stayed almost a year ago. I found a very good rate, but they neglected to mention that the place was under renovation. It was difficult to access, and anyone with a mobility impairment would have been out of luck. The room itself was really very nice-- spotlessly clean, and quiet even though it was on the I-35 side. I'm sure this would be an excellent choice now that the construction is over (although not nearly the bargain it was for me!) The complimentary breakfast was probably the worst I've ever had, but again that's likely an unusual circumstance. The normal breakfast room was closed and I suspect so was the kitchen, so everything was probably trucked in from another location.
It was excellent stay in Austin Best Western , the General Manager Mr. Johan Kueker was very helpful in every where the facilities looking great well maintain , the staff was very friendly, i will definitely will come back for my business trips to stay at Best Western ......
Great place great people coffe was awesome n the bed was perfect. I really enjoyed the breakfast. The pool needs some help but overall good stay everything is a short drive away
Located in North Loop, Best Western Plus Austin Central is within a few miles (5 km) of popular sights such as University of Texas at Austin and Thinkery. This 136-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free manager's reception.
All 136 air-conditioned accommodations feature a separate bedroom. 47-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard.
Guests staying at Best Western Plus Austin Central enjoy an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, a computer station, and free newspapers.
The room was nice, shower floor was stained, staff super friendly and helpful. Downside-lots of homeless near the hotel Upside - free beer 🍺 for happy hour Sunday-Thursday 5-7
Property was generally tired. Not one specific thing made this an unpleasant stay but a number of little ones. I could have really done without the constant flow of prostitutes in and out (luckily none were ever 'working' near my room), the breakfast staff seemed to barely tolerate the guests, and the rooms were far from their best by date. Generally underwhelming.
Like: Friendly service staff. Comment: Facility is a bit old and location of AC vent which blows right on the head.
Very clean, modern finishes. As a remodeler, i appreciated that.
Convenient to freeway. Clean.
The hotel location is very close to the main Hwy and easy to access.
Hotel was really nice. Hotel staff and service was great. Surrounding area was a little sketchy. Great price.
Thank you for your feedback. We are glad to see that you were treated to excellent customer service by our valued staff and that our hotel was to your liking. We care greatly about our guests' safety and have implemented security cameras inside as well as outside of our hotel. If there is ever any safety concerns, do not hesitate to speak with the front desk staff and they will address them. We hope you will join us again soon.
Thank you for your feedback. We look forward to welcoming you back again soon. Thank You
Thank you for your stellar feedback. My staff and I look forward to welcoming you back to the Best Western PLUS Austin Central again soon. Thank You
Thank you for your feedback. My staff and I look forward to welcoming you back to the Best Western PLUS Austin Central.