Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
from $86
Best Western Plus Austin Central
2.5 out of 5.0
3.5
out of 5
Average Guest Review
See all 282 reviews
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Recent guest reviews
It was excellent stay in Austin Best Western , the General Manager Mr. Johan Kueker was very helpful in every where the facilities looking great well maintain , the staff was very friendly, i will definitely will come back for my business trips to stay at Best Western ......
Great place great people coffe was awesome n the bed was perfect. I really enjoyed the breakfast. The pool needs some help but overall good stay everything is a short drive away
LOVED EVERYTHING EXCEPT... 1- TV WOULD NOT WORK, FRONT DESK SAID, THE INTERNET COMPANY MESSED IT UP, THEY CAN ONLY LOCATED THE PROBLEMS AS PEOPLE CALL IN AND BECAUSE I CALLED SO LATE, THERE WAS NO ONE AROUND TO RESET THE CABLE CONNECTION. 2- ONE TISSUE LEFT IN THE TISSUE BOX, NO BACK UP ANYWHERE. 3- BARN DOOR SLIDER FOR BATHROOM DOES NOT CLOSE 100%
We all understand the meaning of a non refundable reservation however, within the five minutes of biking we decided to switch Best Western locations instead of asking for a refund (NON REFUNDABLE RESERVATION). Orbitz stated it is the hotel to decide to grant the transfer. We called the hotel and they said they couldn't do that because it was booked through Orbitz and it was their decision!? We called twice and different reps gave different answers!! We ended up losing our money and staying at a much nicer hotel WILLING TO PAY extra! Moral -- book refundable options or steer clear from Best Western Plus.
Room wall are soo thin, that u can literally hear other room laughing n talking, their TV, very noisy, too tight
Bathroom too small - sinks way to low! Had to leave credit card number on checking in for any extra charges - would not cancel for 5 days - leaves my credit card open for charges- will not stay again because of this. Leaves me open for potential fraud.
Hotel was under construction and a mess. No notice that this was the case and for what they charged way too much.
Lots of early morning construction noises. Sure it'll look great once they're done.
After a horrible start of a trip we were lucky enough to get a room here for a great price! Staff was BEYOND amazing to us and I believe we even got to meet the owner who made us feel like part of his own family. The only reason I gave the facilities a 3 was because of the construction. But I would most dead stay here again!
The hotel was a mess as its all under construction. There is only one entrance into the entire building which was an inconvenience.
Our room was recently renovated, but the rest of the hotel is under construction. The lobby is basically a table next to the all-you-can-eat breakfast tables. The A/C broke down one day which was horrific in the Texas summer. Nothing to write home about, it's more of a place to sleep. Don't expect anything more.
In the middle of a reno - which is good, longterm. Hotel "Ramadan" can't be renovated fast enough! Watch the area too! Looks very high crime and Austin appears to be doing its best to cut usage fr street lights. 2 of 4 AC units were off line due to failures from Saturday night. Breakfast was fair with watered down Orange Juice, no bacon, limited cereal selections. Shower head was nice. New fixtures for the shows helped. Priced too high.
Terrible. They said nothing that they do renovations. Noise!!!
They are renovating the hotel, redoing all eioms and convering from Ramada to Best Western, so it's not ideal now. For example, room was supposed to have a refrigerator & microwave, but had neither. I called the desk and they offered the microwave but had no frig available, but offered to store my food in their frig. They brought us a frig they next day at about noon. Otherwise, hotel was fine with friendly staff.
Under construction everywhere, beds where so uncomfortable. Breakfast area across the reception, never saw that in my life, so imagine people trying to check out with luggage. Staff were doing their best. Pool area ok.
They are in the middle of rennovations and should probably close down about half of the hotel so that it doesn't sound like someone is beating on the other side of your bedroom wall with a hammer first thing in the morning. Also the rooms were dirty and light fixtures falling out of the ceiling in the bathroom. It is badly in need of a renovation so it is good that they are doing one but just not on the back of my bedroom wall first thing in the a.m.
The hotel is very clean and the bed was comfortable. They are undergoing renovations currently. The first night I heard drilling until 8pm. But the following evenings it was quiet. The new room looks nice and updated.
Nice stay and great value. Walking distance to downtown.
This is my normal place to stay in Austin staff is very good. Happy hour is nice too.
OK Hotel. Austin's roads go every which way. Location is not ideal.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within 2 miles (3 km) of Elisabet Ney Museum, Best Western Plus Austin Central places you within a few miles (5 km) of LBJ Presidential Library. This 136-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. University of Texas at Austin and University of Texas Tower are also near this Austin hotel.
Dining
Start your day off right with a free hot/cold buffet breakfast offered each morning. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception.
Rooms
All of Best Western Plus Austin Central's 136 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Free newspapers, free local calls, and ironing boards are also available.
Property features
At Best Western Plus Austin Central, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a meeting room, and a business center.
Guest reviews for Best Western Plus Austin Central
excellent
BusinessTravelers
It was excellent stay in Austin Best Western , the General Manager Mr. Johan Kueker was very helpful in every where the facilities looking great well maintain , the staff was very friendly, i will definitely will come back for my business trips to stay at Best Western ......
looks great
Everyone
Great place great people coffe was awesome n the bed was perfect. I really enjoyed the breakfast. The pool needs some help but overall good stay everything is a short drive away
Review comment
General Manager responded on May 24, 2017
Thank you for your feedback. We are glad that you enjoyed your stay. We will look into the pool. We hope you return soon to stay with us.
nice hotel close to major interchanges
Everyone
LOVED EVERYTHING EXCEPT... 1- TV WOULD NOT WORK, FRONT DESK SAID, THE INTERNET COMPANY MESSED IT UP, THEY CAN ONLY LOCATED THE PROBLEMS AS PEOPLE CALL IN AND BECAUSE I CALLED SO LATE, THERE WAS NO ONE AROUND TO RESET THE CABLE CONNECTION. 2- ONE TISSUE LEFT IN THE TISSUE BOX, NO BACK UP ANYWHERE. 3- BARN DOOR SLIDER FOR BATHROOM DOES NOT CLOSE 100%
lies lies lies!!!
Everyone
We all understand the meaning of a non refundable reservation however, within the five minutes of biking we decided to switch Best Western locations instead of asking for a refund (NON REFUNDABLE RESERVATION). Orbitz stated it is the hotel to decide to grant the transfer. We called the hotel and they said they couldn't do that because it was booked through Orbitz and it was their decision!? We called twice and different reps gave different answers!! We ended up losing our money and staying at a much nicer hotel WILLING TO PAY extra! Moral -- book refundable options or steer clear from Best Western Plus.
location good, but very noisy
Everyone
Room wall are soo thin, that u can literally hear other room laughing n talking, their TV, very noisy, too tight
not concenient
Everyone
Bathroom too small - sinks way to low! Had to leave credit card number on checking in for any extra charges - would not cancel for 5 days - leaves my credit card open for charges- will not stay again because of this. Leaves me open for potential fraud.
under construction and a mess
BusinessTravelers
Hotel was under construction and a mess. No notice that this was the case and for what they charged way too much.
going through remodel
Everyone
Lots of early morning construction noises. Sure it'll look great once they're done.
great place
Everyone
After a horrible start of a trip we were lucky enough to get a room here for a great price! Staff was BEYOND amazing to us and I believe we even got to meet the owner who made us feel like part of his own family. The only reason I gave the facilities a 3 was because of the construction. But I would most dead stay here again!
Everyone
The hotel was a mess as its all under construction. There is only one entrance into the entire building which was an inconvenience.
Thank you so much for your feedback. We are looking into changing the breakfast menu on a rotating system. We hope you see you back soon.